TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax was everything I hoped it to be. I was hesitant to try Turbo Tax because of it being online. But my experience was just great. The software asked me the correct questions every time I was stuck, and it smoothed out my mistakes. I was impressed with Turbo Taxes design, and how it anticipated each section. I did need to use Customer Service. And she was the Best! She helped me through a part I had misunderstood and everything was corrected. I really enjoyed working Turbo Tax and with the assistant.
Date published: 2023-03-31
Rated 4 out of 5 by from using it for years helps I've been using Turbo Tax for about 10 years now. it makes things so much easier when everything is there, because we all know how annoying taxes can get.
Date published: 2023-03-31
Rated 5 out of 5 by from Thanks turbo tax Easy to use/retains information year to year. Great support
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax Online makes filing taxes simple! 8th year using turbotax and this platform makes filing taxes simple for working couples and self employed individuals
Date published: 2023-03-31
Rated 5 out of 5 by from 2022 Review Complex return, had to hunt to find some answers, but in the end everything got handled.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax Tax Filing Very easy to use, and understandable software. Made taxes a shot and pleasant experience.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax Good and easy IRS Filing Tax filing service Turbo Tax is Reliable efficient good polite
Date published: 2023-03-31
Rated 5 out of 5 by from Turbotax tax was smooth and friendly The flow was not confusing, used the Help feature and it answered all my questions.
Date published: 2023-03-31
Rated 1 out of 5 by from Terrible You can't change the price they charged $178 for a simple return for a single filer with only one w2 nothing else, that's extremely sad how they take advantage of people
Date published: 2023-03-31
Rated 2 out of 5 by from could have done this alone without the $129 fee As a survivor of abuse and someone who has recently escaped their abuser, it should NOT cost 129 dollars to ask if there are any options for someone in my position. Its hard enough on survivors having to pick up the pieces physically and financially without being charged hundreds of dollars just to be told "no, sorry" The information wasnt helpful for me, and caused me to spend money that I shouldnt have needed to
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4845
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was everything I hoped it to be. I was hesitant to try Turbo Tax because of it being online. But my experience was just great. The software asked me the correct questions every time I was stuck, and it smoothed out my mistakes. I was impressed with Turbo Taxes design, and how it anticipated each section. I did need to use Customer Service. And she was the Best! She helped me through a part I had misunderstood and everything was corrected. I really enjoyed working Turbo Tax and with the assistant.
Date published: 2023-03-31
Rated 4 out of 5 by from using it for years helps I've been using Turbo Tax for about 10 years now. it makes things so much easier when everything is there, because we all know how annoying taxes can get.
Date published: 2023-03-31
Rated 5 out of 5 by from Thanks turbo tax Easy to use/retains information year to year. Great support
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax Online makes filing taxes simple! 8th year using turbotax and this platform makes filing taxes simple for working couples and self employed individuals
Date published: 2023-03-31
Rated 5 out of 5 by from 2022 Review Complex return, had to hunt to find some answers, but in the end everything got handled.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax Tax Filing Very easy to use, and understandable software. Made taxes a shot and pleasant experience.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax Good and easy IRS Filing Tax filing service Turbo Tax is Reliable efficient good polite
Date published: 2023-03-31
Rated 5 out of 5 by from Turbotax tax was smooth and friendly The flow was not confusing, used the Help feature and it answered all my questions.
Date published: 2023-03-31
Rated 1 out of 5 by from Terrible You can't change the price they charged $178 for a simple return for a single filer with only one w2 nothing else, that's extremely sad how they take advantage of people
Date published: 2023-03-31
Rated 2 out of 5 by from could have done this alone without the $129 fee As a survivor of abuse and someone who has recently escaped their abuser, it should NOT cost 129 dollars to ask if there are any options for someone in my position. Its hard enough on survivors having to pick up the pieces physically and financially without being charged hundreds of dollars just to be told "no, sorry" The information wasnt helpful for me, and caused me to spend money that I shouldnt have needed to
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4845