TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Many Years of Positive Experience I have been utilizing TurboTax for many years, and have always found it simple and straightforward to use. A great product!
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax was easy Get all your information together and it is easy to input.
Date published: 2023-03-31
Rated 5 out of 5 by from What would I ever do without TURBOTAX? I have used Turbotax for many many years. I like the way the software walks me through all the categories of filing taxes. I also like the links provided to obtain additional information. Turbotax makes obtaining a refund or paying taxes owed very simple.
Date published: 2023-03-31
Rated 2 out of 5 by from was ok My taxes were virtually the same as last year but it seemed to be more difficult, redundant and time consuming than before. Were there changes in this version? I was concerned if they were correct. I get the idea if I don't buy all the extra stuff that you are pushing, they may not may not be.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is the totes best! Turbo Tax is the totes best! It helped us out a lot!
Date published: 2023-03-31
Rated 5 out of 5 by from Quick, easy, and accurate TurboTax is quick, easy, accessible anywhere we need, accurate and trustworthy - everything we're looking for when preparing and filing our taxes!
Date published: 2023-03-31
Rated 5 out of 5 by from EASY AND HELPFUL I was relucent to use this program. Bu the step by step was so helpful and easy. I am so happy I chose to use Turbo Tax. Not only cost efficient but helped me get all the refund I could qualify for. Thank you Turbo Tax,
Date published: 2023-03-31
Rated 5 out of 5 by from Very easy to use I filed taxes for my Wife's mom's boyfriend. I needed to set up a new account and such. It was very easy to set up a new account for him and get text alerts. It easily guides you along to do everything. You just plug in numbers.
Date published: 2023-03-31
Rated 5 out of 5 by from It was good, but take quite a bit of time While the live chat eventually resolved the issues i had with the person's help, guidance [and doing something on his end], it was very hard to understand the person; each time I had to ask him to repeat once or more.
Date published: 2023-03-31
Rated 2 out of 5 by from Constantly tries to get you to upgrade and.... It is constantly prompting you to upgrade and it isnt always obvious how to get around the spam to the next screen. Very annoying. At the end they want you to agree to allowing them to collect your info that they promise not to sell and there is no button to skip it. You have to click the file button on the side of the screen to bypass.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4842
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Many Years of Positive Experience I have been utilizing TurboTax for many years, and have always found it simple and straightforward to use. A great product!
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax was easy Get all your information together and it is easy to input.
Date published: 2023-03-31
Rated 5 out of 5 by from What would I ever do without TURBOTAX? I have used Turbotax for many many years. I like the way the software walks me through all the categories of filing taxes. I also like the links provided to obtain additional information. Turbotax makes obtaining a refund or paying taxes owed very simple.
Date published: 2023-03-31
Rated 2 out of 5 by from was ok My taxes were virtually the same as last year but it seemed to be more difficult, redundant and time consuming than before. Were there changes in this version? I was concerned if they were correct. I get the idea if I don't buy all the extra stuff that you are pushing, they may not may not be.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is the totes best! Turbo Tax is the totes best! It helped us out a lot!
Date published: 2023-03-31
Rated 5 out of 5 by from Quick, easy, and accurate TurboTax is quick, easy, accessible anywhere we need, accurate and trustworthy - everything we're looking for when preparing and filing our taxes!
Date published: 2023-03-31
Rated 5 out of 5 by from EASY AND HELPFUL I was relucent to use this program. Bu the step by step was so helpful and easy. I am so happy I chose to use Turbo Tax. Not only cost efficient but helped me get all the refund I could qualify for. Thank you Turbo Tax,
Date published: 2023-03-31
Rated 5 out of 5 by from Very easy to use I filed taxes for my Wife's mom's boyfriend. I needed to set up a new account and such. It was very easy to set up a new account for him and get text alerts. It easily guides you along to do everything. You just plug in numbers.
Date published: 2023-03-31
Rated 5 out of 5 by from It was good, but take quite a bit of time While the live chat eventually resolved the issues i had with the person's help, guidance [and doing something on his end], it was very hard to understand the person; each time I had to ask him to repeat once or more.
Date published: 2023-03-31
Rated 2 out of 5 by from Constantly tries to get you to upgrade and.... It is constantly prompting you to upgrade and it isnt always obvious how to get around the spam to the next screen. Very annoying. At the end they want you to agree to allowing them to collect your info that they promise not to sell and there is no button to skip it. You have to click the file button on the side of the screen to bypass.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4842