TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Paying Taxes Stinks, But TurboTax Doesn't Turbotax makes it pretty painless. It takes you through things well and let's you undo things easily when you make a mistake. I like that. It's a pretty darn good system. The only complaint I have is when you go to buy audit support or to pay with your credit card, only the tinest little slice of the blue PAY NOW button is above the tool bar at the bottom of the display, and there's no way to scroll down. It's like that one page isn't formatted correctly or something like that. But that's my only complaint. Good job, TT. Now if you could make my upcoming colonoscopy and root canal easy as well, I'd really appreciate it.
Date published: 2021-05-17
Rated 5 out of 5 by from wonderful easy to use and the tax professional was very helpful
Date published: 2021-05-17
Rated 5 out of 5 by from Very Helpful and Makes taxes less stressful great product and makes life easy! I lived in two different states last year. My prior tax servicer filed my taxes wrong for one of the states last year. This year Turbo helped me out doing it correctly.
Date published: 2021-05-17
Rated 5 out of 5 by from Almost 10 years strong Super user friendly, 8 years still a happy costumer
Date published: 2021-05-17
Rated 5 out of 5 by from Gets the job done efficiently While it is never easy to do a somewhat complicated return, Turbo Tax makes the process efficient and thorough, causing the process to be as painless as possible.
Date published: 2021-05-17
Rated 5 out of 5 by from awesome makes filing taxes easy and very informative thank you
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Very easy to use no hassles! I recommend TurboTax!
Date published: 2021-05-17
Rated 1 out of 5 by from Unreasonable intransparent fees I was pushed to upgrade to Deluxe because I have a bank account in a foreign country. This account is not linked to any income or assets, I only use it as a payment tool it that country. Last year (2020, for tax year 2019) this situation was resolved easily with a phone call. Once I explained the situation, a representative waved the requirement to upgrade to Deluxe. This year they did not do the same. Initially I was told I would have to pay 60$, but then, once I clicked to upgrade, it added 50$ more for state return. Why not make it clear all at once? This is one example of where TurboTax charges you just because it can, and does not instantly disclose the total amount you will have to pay. May seriously consider filing on paper next time - my taxes are easy.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to follow, straight forward for simple return Nice. Easy. Reliable I have used it for several years now. No Hussle and I like to keep using them.
Date published: 2021-05-17
Rated 5 out of 5 by from Super easy to use! TurboTax is super easy to use and is very clear in their directions. I am very confident that I’ll continue to use this program in the future, especially for online filing.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 485
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Paying Taxes Stinks, But TurboTax Doesn't Turbotax makes it pretty painless. It takes you through things well and let's you undo things easily when you make a mistake. I like that. It's a pretty darn good system. The only complaint I have is when you go to buy audit support or to pay with your credit card, only the tinest little slice of the blue PAY NOW button is above the tool bar at the bottom of the display, and there's no way to scroll down. It's like that one page isn't formatted correctly or something like that. But that's my only complaint. Good job, TT. Now if you could make my upcoming colonoscopy and root canal easy as well, I'd really appreciate it.
Date published: 2021-05-17
Rated 5 out of 5 by from wonderful easy to use and the tax professional was very helpful
Date published: 2021-05-17
Rated 5 out of 5 by from Very Helpful and Makes taxes less stressful great product and makes life easy! I lived in two different states last year. My prior tax servicer filed my taxes wrong for one of the states last year. This year Turbo helped me out doing it correctly.
Date published: 2021-05-17
Rated 5 out of 5 by from Almost 10 years strong Super user friendly, 8 years still a happy costumer
Date published: 2021-05-17
Rated 5 out of 5 by from Gets the job done efficiently While it is never easy to do a somewhat complicated return, Turbo Tax makes the process efficient and thorough, causing the process to be as painless as possible.
Date published: 2021-05-17
Rated 5 out of 5 by from awesome makes filing taxes easy and very informative thank you
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Very easy to use no hassles! I recommend TurboTax!
Date published: 2021-05-17
Rated 1 out of 5 by from Unreasonable intransparent fees I was pushed to upgrade to Deluxe because I have a bank account in a foreign country. This account is not linked to any income or assets, I only use it as a payment tool it that country. Last year (2020, for tax year 2019) this situation was resolved easily with a phone call. Once I explained the situation, a representative waved the requirement to upgrade to Deluxe. This year they did not do the same. Initially I was told I would have to pay 60$, but then, once I clicked to upgrade, it added 50$ more for state return. Why not make it clear all at once? This is one example of where TurboTax charges you just because it can, and does not instantly disclose the total amount you will have to pay. May seriously consider filing on paper next time - my taxes are easy.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to follow, straight forward for simple return Nice. Easy. Reliable I have used it for several years now. No Hussle and I like to keep using them.
Date published: 2021-05-17
Rated 5 out of 5 by from Super easy to use! TurboTax is super easy to use and is very clear in their directions. I am very confident that I’ll continue to use this program in the future, especially for online filing.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 485