TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax and their expert are awesome I called turbo tax expert and she was so helpful and amazing. I was a little bit worried about my Engish but the expert helped me to fixed all of the problems. She was very friendly and paciente. I love to use turbo tax now.
Date published: 2023-03-31
Rated 5 out of 5 by from Thanks to Turbo Tax! First and foremost, I want to thank Ms. Laura for taking time to help me complete my tax returns for 2023. She was very kind, caring, and patient in helping me complete my taxes. Above all, she is a thorough professional. Thank goodness, I got connected with Laura. Once again, I sincerely appreciated all her time and help.
Date published: 2023-03-31
Rated 3 out of 5 by from COST! I was not informed of the increased cost for this year. $118.00 to file federal and state. Plus, the cost of the software. You are locked in, pay the $118.00 or lose all your information. I will note this to the BBB. I have been using Turbotax for more years than I can remember. I just paid for the software and $25.00 for the state filling previously.
Date published: 2023-03-31
Rated 5 out of 5 by from Awesome Tax service! Best and easiest way to do taxes! I only use turbo tax now!
Date published: 2023-03-31
Rated 4 out of 5 by from Amending 1040X & NYS It was not difficult to fill out. However, the categories on the 1099 did not match up. Plus, it took some effort to physically mail out. It would have been nice to have an option of efiling
Date published: 2023-03-31
Rated 4 out of 5 by from yayyyy its a good serivce everthing was good yaaaaaaaaaay
Date published: 2023-03-31
Rated 5 out of 5 by from It was great She was very helpful and nice very willing to help and call back a lot
Date published: 2023-03-31
Rated 3 out of 5 by from Disappointed this year with Turbo Tax Had continuous issues with program loading and freezing using TT on my Mac.
Date published: 2023-03-31
Rated 3 out of 5 by from TurboTax is cool but expenses are dumb 44 for "premium service" to pay with my refund is so dumb I used to like this company but I will be switching next year.
Date published: 2023-03-31
Rated 3 out of 5 by from too expensive, another example of corporate greed turbo tax is fine corporate greed is not, its anything but fine
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4837
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax and their expert are awesome I called turbo tax expert and she was so helpful and amazing. I was a little bit worried about my Engish but the expert helped me to fixed all of the problems. She was very friendly and paciente. I love to use turbo tax now.
Date published: 2023-03-31
Rated 5 out of 5 by from Thanks to Turbo Tax! First and foremost, I want to thank Ms. Laura for taking time to help me complete my tax returns for 2023. She was very kind, caring, and patient in helping me complete my taxes. Above all, she is a thorough professional. Thank goodness, I got connected with Laura. Once again, I sincerely appreciated all her time and help.
Date published: 2023-03-31
Rated 3 out of 5 by from COST! I was not informed of the increased cost for this year. $118.00 to file federal and state. Plus, the cost of the software. You are locked in, pay the $118.00 or lose all your information. I will note this to the BBB. I have been using Turbotax for more years than I can remember. I just paid for the software and $25.00 for the state filling previously.
Date published: 2023-03-31
Rated 5 out of 5 by from Awesome Tax service! Best and easiest way to do taxes! I only use turbo tax now!
Date published: 2023-03-31
Rated 4 out of 5 by from Amending 1040X & NYS It was not difficult to fill out. However, the categories on the 1099 did not match up. Plus, it took some effort to physically mail out. It would have been nice to have an option of efiling
Date published: 2023-03-31
Rated 4 out of 5 by from yayyyy its a good serivce everthing was good yaaaaaaaaaay
Date published: 2023-03-31
Rated 5 out of 5 by from It was great She was very helpful and nice very willing to help and call back a lot
Date published: 2023-03-31
Rated 3 out of 5 by from Disappointed this year with Turbo Tax Had continuous issues with program loading and freezing using TT on my Mac.
Date published: 2023-03-31
Rated 3 out of 5 by from TurboTax is cool but expenses are dumb 44 for "premium service" to pay with my refund is so dumb I used to like this company but I will be switching next year.
Date published: 2023-03-31
Rated 3 out of 5 by from too expensive, another example of corporate greed turbo tax is fine corporate greed is not, its anything but fine
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4837