TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from i like doing taxes with Turbo Tax I have used your services for I believe 8 years. Maybe 9 and I have had no problems.
Date published: 2023-04-03
Rated 4 out of 5 by from Ok but they don't fix recurring items gets the job done but there are quirks that have been there for years and they don't fix them. They have info from my imported return but ask for it anyway, thinks my spouse did not have full insurance coverage all year but it never asked.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is extremely easy to use. I have used Turbo Tax for 20+ years. The primary reason is because of the ease of use. And each year the program has been refined to allow it to be more user friendly. Prior to using TurboTax, I was paying a lot of money to a CPA to complete and file my taxes. And I ended up having to pay still more money to the IRS. My first-time using TurboTax, I actually received a refund! And I have been using the program ever since. I have never had to use the Customer Service portion of the program because the examples and explanations given within the actual program have been sufficient for my purposes. Through the years I have recommended TurboTax to friends and relatives with positive feedback. Though my financial situation and filing requirements have markedly downgraded over the past 10 years, I see no reason to stop using Turbo Tax at this point in time.
Date published: 2023-04-03
Rated 5 out of 5 by from request for additional capability I'd like to see a way to bypass putting in all the deduction information when it ultimately comes up with the standard deduction anyway (which I already know will happen given previous tax year's experiences)
Date published: 2023-04-03
Rated 5 out of 5 by from Excellent Excellent program Turbo tax software Excellent Thanks
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax....makes Taxes Suck Less! Aside from the constant hard sell for upgrades, this software is really easy to use.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is great Great experience love TurboTax would use it again.
Date published: 2023-04-03
Rated 1 out of 5 by from W2 AND SOCIAL SECURITY HAD TO BE UPDATED VIA FORMS Income and Social Security just could not be updated in the Q&A. Figured out that I could update via Forms. Taxes are stressful. I should not have to be figuring out workarounds.
Date published: 2023-04-03
Rated 5 out of 5 by from Good tool to use Easy to use "especially for someone who has used it previoulsy , Doesn't require. lot of nee dat to be entered. Allows for Addendums
Date published: 2023-04-03
Rated 3 out of 5 by from Kats tax 2022 My tax keeps coming back and noting rejected by IRS.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4835
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from i like doing taxes with Turbo Tax I have used your services for I believe 8 years. Maybe 9 and I have had no problems.
Date published: 2023-04-03
Rated 4 out of 5 by from Ok but they don't fix recurring items gets the job done but there are quirks that have been there for years and they don't fix them. They have info from my imported return but ask for it anyway, thinks my spouse did not have full insurance coverage all year but it never asked.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is extremely easy to use. I have used Turbo Tax for 20+ years. The primary reason is because of the ease of use. And each year the program has been refined to allow it to be more user friendly. Prior to using TurboTax, I was paying a lot of money to a CPA to complete and file my taxes. And I ended up having to pay still more money to the IRS. My first-time using TurboTax, I actually received a refund! And I have been using the program ever since. I have never had to use the Customer Service portion of the program because the examples and explanations given within the actual program have been sufficient for my purposes. Through the years I have recommended TurboTax to friends and relatives with positive feedback. Though my financial situation and filing requirements have markedly downgraded over the past 10 years, I see no reason to stop using Turbo Tax at this point in time.
Date published: 2023-04-03
Rated 5 out of 5 by from request for additional capability I'd like to see a way to bypass putting in all the deduction information when it ultimately comes up with the standard deduction anyway (which I already know will happen given previous tax year's experiences)
Date published: 2023-04-03
Rated 5 out of 5 by from Excellent Excellent program Turbo tax software Excellent Thanks
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax....makes Taxes Suck Less! Aside from the constant hard sell for upgrades, this software is really easy to use.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is great Great experience love TurboTax would use it again.
Date published: 2023-04-03
Rated 1 out of 5 by from W2 AND SOCIAL SECURITY HAD TO BE UPDATED VIA FORMS Income and Social Security just could not be updated in the Q&A. Figured out that I could update via Forms. Taxes are stressful. I should not have to be figuring out workarounds.
Date published: 2023-04-03
Rated 5 out of 5 by from Good tool to use Easy to use "especially for someone who has used it previoulsy , Doesn't require. lot of nee dat to be entered. Allows for Addendums
Date published: 2023-04-03
Rated 3 out of 5 by from Kats tax 2022 My tax keeps coming back and noting rejected by IRS.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4835