TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax Tax Filing Very easy to use, and understandable software. Made taxes a shot and pleasant experience.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax Good and easy IRS Filing Tax filing service Turbo Tax is Reliable efficient good polite
Date published: 2023-03-31
Rated 5 out of 5 by from Turbotax tax was smooth and friendly The flow was not confusing, used the Help feature and it answered all my questions.
Date published: 2023-03-31
Rated 1 out of 5 by from Terrible You can't change the price they charged $178 for a simple return for a single filer with only one w2 nothing else, that's extremely sad how they take advantage of people
Date published: 2023-03-31
Rated 2 out of 5 by from could have done this alone without the $129 fee As a survivor of abuse and someone who has recently escaped their abuser, it should NOT cost 129 dollars to ask if there are any options for someone in my position. Its hard enough on survivors having to pick up the pieces physically and financially without being charged hundreds of dollars just to be told "no, sorry" The information wasnt helpful for me, and caused me to spend money that I shouldnt have needed to
Date published: 2023-03-31
Rated 4 out of 5 by from Pretty simple It was easy to find the forms and get it done properly
Date published: 2023-03-31
Rated 5 out of 5 by from Very nice program It helped me do my taxes very quickly and it was a so easy.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo tax is good but getting rather expensive. It takes a bit of time to complete. They add on charges for more things as you go and I didn't like that, Ended up costing me over $250.00 when completed.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is a great tool for filing taxes. TurboTax is a great tool for filing taxes. It compiles all the information from respective applications and easy to work platform.
Date published: 2023-03-31
Rated 3 out of 5 by from They say I'm in the top 70%!! I have enjoyed using Turbo Tax for many years. After I retired, collecting info was a little challenging. So far, I've done okay without having an accountant.I used AARP's retired CPA's last year. But I felt like I had more "control" with TT, so I came back. The graphics at the beginning are fun!!! All I can is, be patient when using the links to gather tax info from your investment bank(s). They highlight empty spaces on the downloaded link; if they're truly empty, just leave them blank. TT is going to make you review the page one or 2 times, just to be sure.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4835
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Tax Filing Very easy to use, and understandable software. Made taxes a shot and pleasant experience.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax Good and easy IRS Filing Tax filing service Turbo Tax is Reliable efficient good polite
Date published: 2023-03-31
Rated 5 out of 5 by from Turbotax tax was smooth and friendly The flow was not confusing, used the Help feature and it answered all my questions.
Date published: 2023-03-31
Rated 1 out of 5 by from Terrible You can't change the price they charged $178 for a simple return for a single filer with only one w2 nothing else, that's extremely sad how they take advantage of people
Date published: 2023-03-31
Rated 2 out of 5 by from could have done this alone without the $129 fee As a survivor of abuse and someone who has recently escaped their abuser, it should NOT cost 129 dollars to ask if there are any options for someone in my position. Its hard enough on survivors having to pick up the pieces physically and financially without being charged hundreds of dollars just to be told "no, sorry" The information wasnt helpful for me, and caused me to spend money that I shouldnt have needed to
Date published: 2023-03-31
Rated 4 out of 5 by from Pretty simple It was easy to find the forms and get it done properly
Date published: 2023-03-31
Rated 5 out of 5 by from Very nice program It helped me do my taxes very quickly and it was a so easy.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo tax is good but getting rather expensive. It takes a bit of time to complete. They add on charges for more things as you go and I didn't like that, Ended up costing me over $250.00 when completed.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is a great tool for filing taxes. TurboTax is a great tool for filing taxes. It compiles all the information from respective applications and easy to work platform.
Date published: 2023-03-31
Rated 3 out of 5 by from They say I'm in the top 70%!! I have enjoyed using Turbo Tax for many years. After I retired, collecting info was a little challenging. So far, I've done okay without having an accountant.I used AARP's retired CPA's last year. But I felt like I had more "control" with TT, so I came back. The graphics at the beginning are fun!!! All I can is, be patient when using the links to gather tax info from your investment bank(s). They highlight empty spaces on the downloaded link; if they're truly empty, just leave them blank. TT is going to make you review the page one or 2 times, just to be sure.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4835