TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax got me through the complex filing. Tax filing is always complicated, but TurboTax got me through both the Federal and State processes.
Date published: 2023-04-01
Rated 5 out of 5 by from I love TurboTax I always can count on TurboTax to get me the best tax return possible.
Date published: 2023-04-01
Rated 2 out of 5 by from TurboTax is Awesome, but too many upsells! Love the product and have been using it for almost a decade, however, with each year the upsells continue to get more agitating and a few times I have added some unwanted upsell and have to go back to remove it. I will explore an alternative for next year.
Date published: 2023-04-01
Rated 5 out of 5 by from I have used Turbo for 15 years Awesome! I have used Turbo Tax for 15 years no issues. In 2010 I used a CPA and regretted that.
Date published: 2023-04-01
Rated 1 out of 5 by from My experience was extremely poor Turbo tax was extremely hard to use. It was rushed for no reason. Not sure why there is a "TURBO" mode. I will most definitely not be using this service for next year. There is zero reason I should be paying over 200 dollars to use your service. It was challenging to submit the correct forms I needed. I was challenging to understand why I needed to fill out certain information. I was not explained why I needed to pay for premium service. WILL NOT BE USING TURBO TAX NEXT YEAR!
Date published: 2023-04-01
Rated 5 out of 5 by from awesome smooth process and easy to understand and maneuver
Date published: 2023-04-01
Rated 1 out of 5 by from Turbo Tax is expensive! I have to say that I have used Turbo Tax since 2016 and I have NEVER thought I will have to pay $242 to do my own taxes without their help! I will definitely use someone else and cheaper by the way!
Date published: 2023-04-01
Rated 5 out of 5 by from Easiest way to do taxes It's always clear and concise with Turbo Tax. I stress every year and shouldn't because TT makes it easy
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Saved me time Using Turbo Tax is easy and has saved me time by offering an easy to use system. The ability to ask questions and seek insights makes me very comfortable in preparing my own taxes.
Date published: 2023-04-01
Rated 1 out of 5 by from SO EXPENSIVE! WHAT HAPPENED?! Last year I was able to file my taxes with no charge, simple return. Inputted the same information this year and just had to pay $118.00 to file. I WILL BE TAKINGMY TAXES ELSEWHERE NEXT YEAR. I am a senior citizen on a fixed income.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4827
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax got me through the complex filing. Tax filing is always complicated, but TurboTax got me through both the Federal and State processes.
Date published: 2023-04-01
Rated 5 out of 5 by from I love TurboTax I always can count on TurboTax to get me the best tax return possible.
Date published: 2023-04-01
Rated 2 out of 5 by from TurboTax is Awesome, but too many upsells! Love the product and have been using it for almost a decade, however, with each year the upsells continue to get more agitating and a few times I have added some unwanted upsell and have to go back to remove it. I will explore an alternative for next year.
Date published: 2023-04-01
Rated 5 out of 5 by from I have used Turbo for 15 years Awesome! I have used Turbo Tax for 15 years no issues. In 2010 I used a CPA and regretted that.
Date published: 2023-04-01
Rated 1 out of 5 by from My experience was extremely poor Turbo tax was extremely hard to use. It was rushed for no reason. Not sure why there is a "TURBO" mode. I will most definitely not be using this service for next year. There is zero reason I should be paying over 200 dollars to use your service. It was challenging to submit the correct forms I needed. I was challenging to understand why I needed to fill out certain information. I was not explained why I needed to pay for premium service. WILL NOT BE USING TURBO TAX NEXT YEAR!
Date published: 2023-04-01
Rated 5 out of 5 by from awesome smooth process and easy to understand and maneuver
Date published: 2023-04-01
Rated 1 out of 5 by from Turbo Tax is expensive! I have to say that I have used Turbo Tax since 2016 and I have NEVER thought I will have to pay $242 to do my own taxes without their help! I will definitely use someone else and cheaper by the way!
Date published: 2023-04-01
Rated 5 out of 5 by from Easiest way to do taxes It's always clear and concise with Turbo Tax. I stress every year and shouldn't because TT makes it easy
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Saved me time Using Turbo Tax is easy and has saved me time by offering an easy to use system. The ability to ask questions and seek insights makes me very comfortable in preparing my own taxes.
Date published: 2023-04-01
Rated 1 out of 5 by from SO EXPENSIVE! WHAT HAPPENED?! Last year I was able to file my taxes with no charge, simple return. Inputted the same information this year and just had to pay $118.00 to file. I WILL BE TAKINGMY TAXES ELSEWHERE NEXT YEAR. I am a senior citizen on a fixed income.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4827