TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Barry Cdza from
TurboTax got me through the complex filing.
Tax filing is always complicated, but TurboTax got me through both the Federal and State processes.
Date published: 2023-04-01
Rated 5 out of 5 by
IzzyLR from
I love TurboTax
I always can count on TurboTax to get me the best tax return possible.
Date published: 2023-04-01
Rated 2 out of 5 by
gperez19 from
TurboTax is Awesome, but too many upsells!
Love the product and have been using it for almost a decade, however, with each year the upsells continue to get more agitating and a few times I have added some unwanted upsell and have to go back to remove it. I will explore an alternative for next year.
Date published: 2023-04-01
Rated 5 out of 5 by
nimrodgore from
I have used Turbo for 15 years
Awesome! I have used Turbo Tax for 15 years no issues. In 2010 I used a CPA and regretted that.
Date published: 2023-04-01
Rated 1 out of 5 by
ryannr1 from
My experience was extremely poor
Turbo tax was extremely hard to use. It was rushed for no reason. Not sure why there is a "TURBO" mode. I will most definitely not be using this service for next year. There is zero reason I should be paying over 200 dollars to use your service. It was challenging to submit the correct forms I needed. I was challenging to understand why I needed to fill out certain information. I was not explained why I needed to pay for premium service. WILL NOT BE USING TURBO TAX NEXT YEAR!
Date published: 2023-04-01
Rated 5 out of 5 by
ETrinaP from
awesome
smooth process and easy to understand and maneuver
Date published: 2023-04-01
Rated 1 out of 5 by
null from
Turbo Tax is expensive!
I have to say that I have used Turbo Tax since 2016 and I have NEVER thought I will have to pay $242 to do my own taxes without their help! I will definitely use someone else and cheaper by the way!
Date published: 2023-04-01
Rated 5 out of 5 by
AngelicaJ from
Easiest way to do taxes
It's always clear and concise with Turbo Tax. I stress every year and shouldn't because TT makes it easy
Date published: 2023-04-01
Rated 5 out of 5 by
DMPatton from
Turbo Tax Saved me time
Using Turbo Tax is easy and has saved me time by offering an easy to use system. The ability to ask questions and seek insights makes me very comfortable in preparing my own taxes.
Date published: 2023-04-01
Rated 1 out of 5 by
MPizz from
SO EXPENSIVE! WHAT HAPPENED?!
Last year I was able to file my taxes with no charge, simple return. Inputted the same information this year and just had to pay $118.00 to file. I WILL BE TAKINGMY TAXES ELSEWHERE NEXT YEAR. I am a senior citizen on a fixed income.
All TurboTax® Offerings Reviews - Page 4827
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Barry Cdza from
TurboTax got me through the complex filing.
Tax filing is always complicated, but TurboTax got me through both the Federal and State processes.
Date published: 2023-04-01
Rated 5 out of 5 by
IzzyLR from
I love TurboTax
I always can count on TurboTax to get me the best tax return possible.
Date published: 2023-04-01
Rated 2 out of 5 by
gperez19 from
TurboTax is Awesome, but too many upsells!
Love the product and have been using it for almost a decade, however, with each year the upsells continue to get more agitating and a few times I have added some unwanted upsell and have to go back to remove it. I will explore an alternative for next year.
Date published: 2023-04-01
Rated 5 out of 5 by
nimrodgore from
I have used Turbo for 15 years
Awesome! I have used Turbo Tax for 15 years no issues. In 2010 I used a CPA and regretted that.
Date published: 2023-04-01
Rated 1 out of 5 by
ryannr1 from
My experience was extremely poor
Turbo tax was extremely hard to use. It was rushed for no reason. Not sure why there is a "TURBO" mode. I will most definitely not be using this service for next year. There is zero reason I should be paying over 200 dollars to use your service. It was challenging to submit the correct forms I needed. I was challenging to understand why I needed to fill out certain information. I was not explained why I needed to pay for premium service. WILL NOT BE USING TURBO TAX NEXT YEAR!
Date published: 2023-04-01
Rated 5 out of 5 by
ETrinaP from
awesome
smooth process and easy to understand and maneuver
Date published: 2023-04-01
Rated 1 out of 5 by
null from
Turbo Tax is expensive!
I have to say that I have used Turbo Tax since 2016 and I have NEVER thought I will have to pay $242 to do my own taxes without their help! I will definitely use someone else and cheaper by the way!
Date published: 2023-04-01
Rated 5 out of 5 by
AngelicaJ from
Easiest way to do taxes
It's always clear and concise with Turbo Tax. I stress every year and shouldn't because TT makes it easy
Date published: 2023-04-01
Rated 5 out of 5 by
DMPatton from
Turbo Tax Saved me time
Using Turbo Tax is easy and has saved me time by offering an easy to use system. The ability to ask questions and seek insights makes me very comfortable in preparing my own taxes.
Date published: 2023-04-01
Rated 1 out of 5 by
MPizz from
SO EXPENSIVE! WHAT HAPPENED?!
Last year I was able to file my taxes with no charge, simple return. Inputted the same information this year and just had to pay $118.00 to file. I WILL BE TAKINGMY TAXES ELSEWHERE NEXT YEAR. I am a senior citizen on a fixed income.
All TurboTax® Offerings Reviews - Page 4827
Date published: 2023-04-01