TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from Turbo Tax is pretty good but needs some fixes Turbo Tax is pretty good but it doesn't have an obvious space to enter your personal property tax if your state collects it on your vehicles, boats etc. If you do a search you find that it should be entered under car registration taxes, which is not obvious. That needs to be rectified. Also, it was a bear trying to change my verification phone number from an old number when trying to make purchase to efile state taxes. I do like the way you can download info from your broker or bank or previous TT returns.
Date published: 2022-04-19
Rated 3 out of 5 by from E File rejected E File rejected multiple times last year and again this year. Very frustrating. Used TurboTax since 2007, never disappointed until last year and again this year.
Date published: 2022-04-19
Rated 5 out of 5 by from Answers all questions! Helped get me the best refund, and answered a weird question I had about my HSA.
Date published: 2022-04-19
Rated 5 out of 5 by from Hasn't let me down yet. TurboTax Always the best tax breaks and information.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo tax Did my taxes for me for the first time. And it was good for me
Date published: 2022-04-19
Rated 5 out of 5 by from So Easy Great system and easy to use. Love that you import the W-2's
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax was so easy and convenient. I will use this every year from now on to file. The directions were easy to understand and super quick.
Date published: 2022-04-19
Rated 3 out of 5 by from ALMOST PERFECT i THOUGHT THAT TURBO TAX GETS EASIER EVERY YEAR. MY ONLY GLICH WAS THAT MY RETURNS WERE REJECTED BECAUSE OF THE IRS PIN. ON 4/18, TURBO TAX SAID THAT THE ONLY WAY TO FIX WAS TO CALL THE IRS, WHICH WAS TOO JAMMED. i SUBMITTED WHAT I THOUGHT WAS MY PIN AND WAS REJECTED AGAIN. ON 4/19, I WENT TO THE IRS WEBSITE AND EASILY OBTAINED MY PIN. AS A RESULT OF MISINFORMATION, MY RETURN IS A DAY LATE..
Date published: 2022-04-19
Rated 3 out of 5 by from Still Can't Download Brokerage Statements for 1041 We still have to waste a lot of time keying in brokerage statement data to complete the 1041 and linked-state returns. It's automatic with the 1040. Why?
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo Tax is terrible I have use turbo tax for 20years and this version was the worst. Tried to e-file my taxes for 6 hours. My taxes never went thru and of course there was no tech support but you took my money!!!!!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 483
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is pretty good but needs some fixes Turbo Tax is pretty good but it doesn't have an obvious space to enter your personal property tax if your state collects it on your vehicles, boats etc. If you do a search you find that it should be entered under car registration taxes, which is not obvious. That needs to be rectified. Also, it was a bear trying to change my verification phone number from an old number when trying to make purchase to efile state taxes. I do like the way you can download info from your broker or bank or previous TT returns.
Date published: 2022-04-19
Rated 3 out of 5 by from E File rejected E File rejected multiple times last year and again this year. Very frustrating. Used TurboTax since 2007, never disappointed until last year and again this year.
Date published: 2022-04-19
Rated 5 out of 5 by from Answers all questions! Helped get me the best refund, and answered a weird question I had about my HSA.
Date published: 2022-04-19
Rated 5 out of 5 by from Hasn't let me down yet. TurboTax Always the best tax breaks and information.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo tax Did my taxes for me for the first time. And it was good for me
Date published: 2022-04-19
Rated 5 out of 5 by from So Easy Great system and easy to use. Love that you import the W-2's
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax was so easy and convenient. I will use this every year from now on to file. The directions were easy to understand and super quick.
Date published: 2022-04-19
Rated 3 out of 5 by from ALMOST PERFECT i THOUGHT THAT TURBO TAX GETS EASIER EVERY YEAR. MY ONLY GLICH WAS THAT MY RETURNS WERE REJECTED BECAUSE OF THE IRS PIN. ON 4/18, TURBO TAX SAID THAT THE ONLY WAY TO FIX WAS TO CALL THE IRS, WHICH WAS TOO JAMMED. i SUBMITTED WHAT I THOUGHT WAS MY PIN AND WAS REJECTED AGAIN. ON 4/19, I WENT TO THE IRS WEBSITE AND EASILY OBTAINED MY PIN. AS A RESULT OF MISINFORMATION, MY RETURN IS A DAY LATE..
Date published: 2022-04-19
Rated 3 out of 5 by from Still Can't Download Brokerage Statements for 1041 We still have to waste a lot of time keying in brokerage statement data to complete the 1041 and linked-state returns. It's automatic with the 1040. Why?
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo Tax is terrible I have use turbo tax for 20years and this version was the worst. Tried to e-file my taxes for 6 hours. My taxes never went thru and of course there was no tech support but you took my money!!!!!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 483