TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Excellent Your automatic Phone line is very hard and complicative to get to a Spcialiste And all the time asking for an Extra charge which is not fair Be Honest and Fair to your customer. Thank you.
Date published: 2022-04-19
Rated 4 out of 5 by from Painless Quick and fast it’s extremely nice that everything is saved from the past years
Date published: 2022-04-19
Rated 5 out of 5 by from Highly recommend Courteous and professional team. The software is excellent.
Date published: 2022-04-19
Rated 5 out of 5 by from Amazing As a person who was terrified to do my own taxes, Turbo tax makes it simple and easy to use. It ask questions that are easy to understand and if you need it to explain further there is a pop-out that will do just that. I like the ease of use. I am not sitting for hours struggling through it. I love how they break down each part of the filing process. Second year in the row of doing it and each time I feel like I am getting better and better.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use. When I need help I use the search. That usually does the trick. If it doesn't do the trick then I use Google to look up whatever I need help with.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is good it is convenient to use and met my needs. I have no complaint
Date published: 2022-04-19
Rated 4 out of 5 by from Excellent product. Could use a little improvement Reasonably well designed and easy to navigate. Had difficulty figuring out what supporting documentation I needed to mail to the IRS, after my e-filing return was accepted. Filling out and editing the Explanation Statement for Form 2210 was awkward.
Date published: 2022-04-19
Rated 4 out of 5 by from I can’t print my 2022 forms It was good, but I can’t print the 2022 tax forms to keep for my records. I need them. And HR BLOCK charges 9.99 for previous years. You guys charge 30.00…. I’m going to HR BLOCK next year. And your “free” service just cost me $179… huh
Date published: 2022-04-19
Rated 1 out of 5 by from Trouble E-filing I have a joint filing. My return keeps being rejected and asks for my wife's AGI. The rejection lists last years AGI for the joint return and asks that I correct it. I type in last years AGI as requested but it keeps being rejected. Your phone support says enter 0 and resubmit. I've done so. I am waiting again to see if it goes through. Also, when I sign in and try to look up last years turbotax return you say I didn't use turbotax. That is not true. This years review is negative. Also, I've typed in 30 "Nicknames" and all are used. Been trying 20 minutes to file this review but it won't let me.
Date published: 2022-04-19
Rated 5 out of 5 by from Thanks for your help turbotax Thank you for letting me know I did my taxes wrong and are willing to help me
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 482
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Your automatic Phone line is very hard and complicative to get to a Spcialiste And all the time asking for an Extra charge which is not fair Be Honest and Fair to your customer. Thank you.
Date published: 2022-04-19
Rated 4 out of 5 by from Painless Quick and fast it’s extremely nice that everything is saved from the past years
Date published: 2022-04-19
Rated 5 out of 5 by from Highly recommend Courteous and professional team. The software is excellent.
Date published: 2022-04-19
Rated 5 out of 5 by from Amazing As a person who was terrified to do my own taxes, Turbo tax makes it simple and easy to use. It ask questions that are easy to understand and if you need it to explain further there is a pop-out that will do just that. I like the ease of use. I am not sitting for hours struggling through it. I love how they break down each part of the filing process. Second year in the row of doing it and each time I feel like I am getting better and better.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use. When I need help I use the search. That usually does the trick. If it doesn't do the trick then I use Google to look up whatever I need help with.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is good it is convenient to use and met my needs. I have no complaint
Date published: 2022-04-19
Rated 4 out of 5 by from Excellent product. Could use a little improvement Reasonably well designed and easy to navigate. Had difficulty figuring out what supporting documentation I needed to mail to the IRS, after my e-filing return was accepted. Filling out and editing the Explanation Statement for Form 2210 was awkward.
Date published: 2022-04-19
Rated 4 out of 5 by from I can’t print my 2022 forms It was good, but I can’t print the 2022 tax forms to keep for my records. I need them. And HR BLOCK charges 9.99 for previous years. You guys charge 30.00…. I’m going to HR BLOCK next year. And your “free” service just cost me $179… huh
Date published: 2022-04-19
Rated 1 out of 5 by from Trouble E-filing I have a joint filing. My return keeps being rejected and asks for my wife's AGI. The rejection lists last years AGI for the joint return and asks that I correct it. I type in last years AGI as requested but it keeps being rejected. Your phone support says enter 0 and resubmit. I've done so. I am waiting again to see if it goes through. Also, when I sign in and try to look up last years turbotax return you say I didn't use turbotax. That is not true. This years review is negative. Also, I've typed in 30 "Nicknames" and all are used. Been trying 20 minutes to file this review but it won't let me.
Date published: 2022-04-19
Rated 5 out of 5 by from Thanks for your help turbotax Thank you for letting me know I did my taxes wrong and are willing to help me
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 482