TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Painful Very seldom did any aspect of turbotax work the first time. I wasted hours on the phone with tech support, and often had to escalate to get the problem corrected
Date published: 2023-04-01
Rated 5 out of 5 by from cost to much for a simple standard deduction My accountant charges me $225 to do my return. i just spent $209 and 3 and a half hours to do my own. I thought turbo tax would save me ALOT of money. i will use my accountant next year! soooo disappointed
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax walks through every detail. Turbo Tax assisted me to complete my taxes with a low level of stress.
Date published: 2023-04-01
Rated 5 out of 5 by from Taxes made easy I used a CPA for the past couple of years, but decided to do my own taxes this year. Turbotax made the process easy. What I loved was the concise definitions they provided when I was not sure of something. I also found a document (1095-C) that was not incorporated into the tax return. I just typed the document into their search bar, and found out that it was not needed to file my taxes. Overall a great experience.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbotax excellent Very helpful, useful, simple, good, but slightly expensive
Date published: 2023-04-01
Rated 5 out of 5 by from I love turbo tax!! I loved how user-friendly the system is!! I will definitely recommend them to my fam and friends
Date published: 2023-04-01
Rated 3 out of 5 by from TOO SLOW TO GET A RETURN DONE FROM START TO FINISH IT CONTINUES TO BE MORE COMLICATED THAN LACERTE AND YOU ALWAYS HAVE TO CONTINUE SWITCHING BACK AND FORTH FROM VIEW TAX RETURN AND INPUT SCREENS YOU SHOULD BE ABLE TO MAKE CHANGES IN TAX RETURN MODE AND LASTLY THE GROUPING OF TAX DATA CAN BE ONLT ON ONE PAGE AND NOT ANOTHER SUCH AS TAX CREDITS OF WHICH THERE ARE VARIOUS AND THEY SHOULD ALL BE ON ONE PAGE SUCH AS FOREIGN TAX CREDIT AND CHILD CARE CREDIT JUST TO NAME A FEW
Date published: 2023-04-01
Rated 5 out of 5 by from Helpfull Good experience very easy to way to file your taxes
Date published: 2023-04-01
Rated 5 out of 5 by from Turbox Tax TurboTax makes filing taxes simple and stress free.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy and convenient I file from abroad and having tax representation there is a plus.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4796
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Painful Very seldom did any aspect of turbotax work the first time. I wasted hours on the phone with tech support, and often had to escalate to get the problem corrected
Date published: 2023-04-01
Rated 5 out of 5 by from cost to much for a simple standard deduction My accountant charges me $225 to do my return. i just spent $209 and 3 and a half hours to do my own. I thought turbo tax would save me ALOT of money. i will use my accountant next year! soooo disappointed
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax walks through every detail. Turbo Tax assisted me to complete my taxes with a low level of stress.
Date published: 2023-04-01
Rated 5 out of 5 by from Taxes made easy I used a CPA for the past couple of years, but decided to do my own taxes this year. Turbotax made the process easy. What I loved was the concise definitions they provided when I was not sure of something. I also found a document (1095-C) that was not incorporated into the tax return. I just typed the document into their search bar, and found out that it was not needed to file my taxes. Overall a great experience.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbotax excellent Very helpful, useful, simple, good, but slightly expensive
Date published: 2023-04-01
Rated 5 out of 5 by from I love turbo tax!! I loved how user-friendly the system is!! I will definitely recommend them to my fam and friends
Date published: 2023-04-01
Rated 3 out of 5 by from TOO SLOW TO GET A RETURN DONE FROM START TO FINISH IT CONTINUES TO BE MORE COMLICATED THAN LACERTE AND YOU ALWAYS HAVE TO CONTINUE SWITCHING BACK AND FORTH FROM VIEW TAX RETURN AND INPUT SCREENS YOU SHOULD BE ABLE TO MAKE CHANGES IN TAX RETURN MODE AND LASTLY THE GROUPING OF TAX DATA CAN BE ONLT ON ONE PAGE AND NOT ANOTHER SUCH AS TAX CREDITS OF WHICH THERE ARE VARIOUS AND THEY SHOULD ALL BE ON ONE PAGE SUCH AS FOREIGN TAX CREDIT AND CHILD CARE CREDIT JUST TO NAME A FEW
Date published: 2023-04-01
Rated 5 out of 5 by from Helpfull Good experience very easy to way to file your taxes
Date published: 2023-04-01
Rated 5 out of 5 by from Turbox Tax TurboTax makes filing taxes simple and stress free.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy and convenient I file from abroad and having tax representation there is a plus.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4796