TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy as pie! Helped take the stress off filling taxes, stress I didn't need to have come to find out.
Date published: 2023-04-01
Rated 4 out of 5 by from m muguguyguyguyguguyguyguyguygyygygygygygygygygygyygyg
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax excellence Easy to understand, step by step. Awesome instructions
Date published: 2023-04-01
Rated 2 out of 5 by from W2 line 12 code incorrectly handled Greatly disappointed. The schan of W-2 box 12 misread "D or DD", the amendment of return excruitatingly painful. Very poor program, the assistants are knowledgeable and helfpul but have limited access. Rather dubious that I will use turbo tax again TBD
Date published: 2023-04-01
Rated 4 out of 5 by from 401k Loan Handling I've used your product for a long time. Now that we retired and moved we needed to take a We took a 60 day loan against our 401k. Since we just took a short term loan your product could not handle the 1099R that showed zero taxable amount. It was paid back within 60 days. Electronic submission failed and we needed to print and mail. Regards, P.
Date published: 2023-04-01
Rated 5 out of 5 by from LOVE TurboTax!! TurboTax makes doing your taxes fun and easy! Takes all of the guesswork out of the process- Highly recommend!
Date published: 2023-04-01
Rated 4 out of 5 by from This was the first year I've ever had an issue wit There was a problem with their software so that I completed my return and then it couldn't be filed until a few weeks later when they did a software update.
Date published: 2023-04-01
Rated 5 out of 5 by from Really easy to use This is my second year using it and the experience has been really positive and good!
Date published: 2023-04-01
Rated 3 out of 5 by from Does not explain blended tax rate My income was $50,000+ (income was due to selling of stocks the previous year by financial institution) less than the year before and there was no explanation to why my blended tax rate was higher than the year before. On the page that indicates the blended tax rate there is no information on it. It would be helpful if the blended tax rate and other explanations can be catered to individual returns. Explain why the current year is different from the previous year. I am completely puzzled how I'm at a higher tax rate with 25% less income.
Date published: 2023-04-01
Rated 5 out of 5 by from i love it. the experts help out on the cryptocurrency matters. they are very knowledgeable and professional in that field.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4791
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy as pie! Helped take the stress off filling taxes, stress I didn't need to have come to find out.
Date published: 2023-04-01
Rated 4 out of 5 by from m muguguyguyguyguguyguyguyguygyygygygygygygygygygyygyg
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax excellence Easy to understand, step by step. Awesome instructions
Date published: 2023-04-01
Rated 2 out of 5 by from W2 line 12 code incorrectly handled Greatly disappointed. The schan of W-2 box 12 misread "D or DD", the amendment of return excruitatingly painful. Very poor program, the assistants are knowledgeable and helfpul but have limited access. Rather dubious that I will use turbo tax again TBD
Date published: 2023-04-01
Rated 4 out of 5 by from 401k Loan Handling I've used your product for a long time. Now that we retired and moved we needed to take a We took a 60 day loan against our 401k. Since we just took a short term loan your product could not handle the 1099R that showed zero taxable amount. It was paid back within 60 days. Electronic submission failed and we needed to print and mail. Regards, P.
Date published: 2023-04-01
Rated 5 out of 5 by from LOVE TurboTax!! TurboTax makes doing your taxes fun and easy! Takes all of the guesswork out of the process- Highly recommend!
Date published: 2023-04-01
Rated 4 out of 5 by from This was the first year I've ever had an issue wit There was a problem with their software so that I completed my return and then it couldn't be filed until a few weeks later when they did a software update.
Date published: 2023-04-01
Rated 5 out of 5 by from Really easy to use This is my second year using it and the experience has been really positive and good!
Date published: 2023-04-01
Rated 3 out of 5 by from Does not explain blended tax rate My income was $50,000+ (income was due to selling of stocks the previous year by financial institution) less than the year before and there was no explanation to why my blended tax rate was higher than the year before. On the page that indicates the blended tax rate there is no information on it. It would be helpful if the blended tax rate and other explanations can be catered to individual returns. Explain why the current year is different from the previous year. I am completely puzzled how I'm at a higher tax rate with 25% less income.
Date published: 2023-04-01
Rated 5 out of 5 by from i love it. the experts help out on the cryptocurrency matters. they are very knowledgeable and professional in that field.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4791