TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
JohnCarl91 from
Easy as pie!
Helped take the stress off filling taxes, stress I didn't need to have come to find out.
Date published: 2023-04-01
Rated 4 out of 5 by
jknmhfdesty from
m
muguguyguyguyguguyguyguyguygyygygygygygygygygygyygyg
Date published: 2023-04-01
Rated 5 out of 5 by
Tonran2 from
Turbo Tax excellence
Easy to understand, step by step. Awesome instructions
Date published: 2023-04-01
Rated 2 out of 5 by
wildarness from
W2 line 12 code incorrectly handled
Greatly disappointed. The schan of W-2 box 12 misread "D or DD", the amendment of return excruitatingly painful. Very poor program, the assistants are knowledgeable and helfpul but have limited access. Rather dubious that I will use turbo tax again TBD
Date published: 2023-04-01
Rated 4 out of 5 by
Paul in Florida from
401k Loan Handling
I've used your product for a long time. Now that we retired and moved we needed to take a We took a 60 day loan against our 401k. Since we just took a short term loan your product could not handle the 1099R that showed zero taxable amount. It was paid back within 60 days. Electronic submission failed and we needed to print and mail. Regards, P.
Date published: 2023-04-01
Rated 5 out of 5 by
JennyT69 from
LOVE TurboTax!!
TurboTax makes doing your taxes fun and easy! Takes all of the guesswork out of the process- Highly recommend!
Date published: 2023-04-01
Rated 4 out of 5 by
TFiler2023 from
This was the first year I've ever had an issue wit
There was a problem with their software so that I completed my return and then it couldn't be filed until a few weeks later when they did a software update.
Date published: 2023-04-01
Rated 5 out of 5 by
Astoria15 from
Really easy to use
This is my second year using it and the experience has been really positive and good!
Date published: 2023-04-01
Rated 3 out of 5 by
Deep21 from
Does not explain blended tax rate
My income was $50,000+ (income was due to selling of stocks the previous year by financial institution) less than the year before and there was no explanation to why my blended tax rate was higher than the year before. On the page that indicates the blended tax rate there is no information on it. It would be helpful if the blended tax rate and other explanations can be catered to individual returns. Explain why the current year is different from the previous year. I am completely puzzled how I'm at a higher tax rate with 25% less income.
Date published: 2023-04-01
Rated 5 out of 5 by
Frank Qiu from
i love it.
the experts help out on the cryptocurrency matters. they are very knowledgeable and professional in that field.
All TurboTax® Offerings Reviews - Page 4791
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JohnCarl91 from
Easy as pie!
Helped take the stress off filling taxes, stress I didn't need to have come to find out.
Date published: 2023-04-01
Rated 4 out of 5 by
jknmhfdesty from
m
muguguyguyguyguguyguyguyguygyygygygygygygygygygyygyg
Date published: 2023-04-01
Rated 5 out of 5 by
Tonran2 from
Turbo Tax excellence
Easy to understand, step by step. Awesome instructions
Date published: 2023-04-01
Rated 2 out of 5 by
wildarness from
W2 line 12 code incorrectly handled
Greatly disappointed. The schan of W-2 box 12 misread "D or DD", the amendment of return excruitatingly painful. Very poor program, the assistants are knowledgeable and helfpul but have limited access. Rather dubious that I will use turbo tax again TBD
Date published: 2023-04-01
Rated 4 out of 5 by
Paul in Florida from
401k Loan Handling
I've used your product for a long time. Now that we retired and moved we needed to take a We took a 60 day loan against our 401k. Since we just took a short term loan your product could not handle the 1099R that showed zero taxable amount. It was paid back within 60 days. Electronic submission failed and we needed to print and mail. Regards, P.
Date published: 2023-04-01
Rated 5 out of 5 by
JennyT69 from
LOVE TurboTax!!
TurboTax makes doing your taxes fun and easy! Takes all of the guesswork out of the process- Highly recommend!
Date published: 2023-04-01
Rated 4 out of 5 by
TFiler2023 from
This was the first year I've ever had an issue wit
There was a problem with their software so that I completed my return and then it couldn't be filed until a few weeks later when they did a software update.
Date published: 2023-04-01
Rated 5 out of 5 by
Astoria15 from
Really easy to use
This is my second year using it and the experience has been really positive and good!
Date published: 2023-04-01
Rated 3 out of 5 by
Deep21 from
Does not explain blended tax rate
My income was $50,000+ (income was due to selling of stocks the previous year by financial institution) less than the year before and there was no explanation to why my blended tax rate was higher than the year before. On the page that indicates the blended tax rate there is no information on it. It would be helpful if the blended tax rate and other explanations can be catered to individual returns. Explain why the current year is different from the previous year. I am completely puzzled how I'm at a higher tax rate with 25% less income.
Date published: 2023-04-01
Rated 5 out of 5 by
Frank Qiu from
i love it.
the experts help out on the cryptocurrency matters. they are very knowledgeable and professional in that field.
All TurboTax® Offerings Reviews - Page 4791
Date published: 2023-04-01