TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great User Friendly Program Super fast and easy. I would use this again. Not a bad price.
Date published: 2023-04-01
Rated 5 out of 5 by from Very easy to use Easy to use, easy to follow and plenty of opportunities to ask questions
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo tax helped guide me through the whole proces The expert helped to make sure everything was done correctly.
Date published: 2023-04-01
Rated 5 out of 5 by from Awesome experience! Awesome experience! I would highly recommend filing taxes with TT.
Date published: 2023-04-01
Rated 2 out of 5 by from Turbo Tax is terrible. Turbo Tax is terrible. I just wish there was a better alternative. First of all, it could not properly import data from last year's TT return. Trying various alternative and working with Turbo Tax support only to be told that it's a bug expended more than 2 days of effort. I finally just entered everything by hand with no import. Second, there is the darn user interface. Why can't TT be compatible with other Windows based programs so that functions like Cut/Paste, auto fill-in, etc. work properly? And the overall interface is just old and clunky. I finally expended enough time this year to get it to efile for me - it's the first time this has worked properly in the past 3 years. Usually it has an estimated entry flag that won't clear. To avoid that, I didn't input estimated values this year. Come on, TT. After all these years, you should be able to do better.
Date published: 2023-04-01
Rated 5 out of 5 by from Always great with Turbo Tax Awesome and quick! Have been using Turbo Tax since I started filing.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is Great Being a working person on a budget I was able to do my taxes at my pace.
Date published: 2023-04-01
Rated 4 out of 5 by from Turbotax worked very well Product worked very well for my complicated returns. Had to enter QCD info in forms mode (not available in regular questions mode). i am a senior
Date published: 2023-04-01
Rated 1 out of 5 by from Paying to efile state taxes ridiculous It's ridiculous for Intuit to charge to efile state income taxes for Turbo Tax Premier when it does NOT charge for the same online product and even the free online version. You have my email address. Please justify this charge. I plan to actively look for an alternate company to do business if I don't hear from you AND I'm satisfied with your justification.
Date published: 2023-04-01
Rated 5 out of 5 by from Fast and very easy to use - Thanks Excellent with Exception - selling the Karma Money I understand but to prompt as primary selection I do not agree with - selling that over my experience.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4782
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great User Friendly Program Super fast and easy. I would use this again. Not a bad price.
Date published: 2023-04-01
Rated 5 out of 5 by from Very easy to use Easy to use, easy to follow and plenty of opportunities to ask questions
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo tax helped guide me through the whole proces The expert helped to make sure everything was done correctly.
Date published: 2023-04-01
Rated 5 out of 5 by from Awesome experience! Awesome experience! I would highly recommend filing taxes with TT.
Date published: 2023-04-01
Rated 2 out of 5 by from Turbo Tax is terrible. Turbo Tax is terrible. I just wish there was a better alternative. First of all, it could not properly import data from last year's TT return. Trying various alternative and working with Turbo Tax support only to be told that it's a bug expended more than 2 days of effort. I finally just entered everything by hand with no import. Second, there is the darn user interface. Why can't TT be compatible with other Windows based programs so that functions like Cut/Paste, auto fill-in, etc. work properly? And the overall interface is just old and clunky. I finally expended enough time this year to get it to efile for me - it's the first time this has worked properly in the past 3 years. Usually it has an estimated entry flag that won't clear. To avoid that, I didn't input estimated values this year. Come on, TT. After all these years, you should be able to do better.
Date published: 2023-04-01
Rated 5 out of 5 by from Always great with Turbo Tax Awesome and quick! Have been using Turbo Tax since I started filing.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is Great Being a working person on a budget I was able to do my taxes at my pace.
Date published: 2023-04-01
Rated 4 out of 5 by from Turbotax worked very well Product worked very well for my complicated returns. Had to enter QCD info in forms mode (not available in regular questions mode). i am a senior
Date published: 2023-04-01
Rated 1 out of 5 by from Paying to efile state taxes ridiculous It's ridiculous for Intuit to charge to efile state income taxes for Turbo Tax Premier when it does NOT charge for the same online product and even the free online version. You have my email address. Please justify this charge. I plan to actively look for an alternate company to do business if I don't hear from you AND I'm satisfied with your justification.
Date published: 2023-04-01
Rated 5 out of 5 by from Fast and very easy to use - Thanks Excellent with Exception - selling the Karma Money I understand but to prompt as primary selection I do not agree with - selling that over my experience.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4782