TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
cweil2023 from
Great User Friendly Program
Super fast and easy. I would use this again. Not a bad price.
Date published: 2023-04-01
Rated 5 out of 5 by
RubyWater from
Very easy to use
Easy to use, easy to follow and plenty of opportunities to ask questions
Date published: 2023-04-01
Rated 5 out of 5 by
Gieg from
Turbo tax helped guide me through the whole proces
The expert helped to make sure everything was done correctly.
Date published: 2023-04-01
Rated 5 out of 5 by
Saliilp from
Awesome experience!
Awesome experience! I would highly recommend filing taxes with TT.
Date published: 2023-04-01
Rated 2 out of 5 by
TT Is Terrible from
Turbo Tax is terrible.
Turbo Tax is terrible. I just wish there was a better alternative. First of all, it could not properly import data from last year's TT return. Trying various alternative and working with Turbo Tax support only to be told that it's a bug expended more than 2 days of effort. I finally just entered everything by hand with no import. Second, there is the darn user interface. Why can't TT be compatible with other Windows based programs so that functions like Cut/Paste, auto fill-in, etc. work properly? And the overall interface is just old and clunky. I finally expended enough time this year to get it to efile for me - it's the first time this has worked properly in the past 3 years. Usually it has an estimated entry flag that won't clear. To avoid that, I didn't input estimated values this year. Come on, TT. After all these years, you should be able to do better.
Date published: 2023-04-01
Rated 5 out of 5 by
Reakwon from
Always great with Turbo Tax
Awesome and quick! Have been using Turbo Tax since I started filing.
Date published: 2023-04-01
Rated 5 out of 5 by
BBold from
TurboTax is Great
Being a working person on a budget I was able to do my taxes at my pace.
Date published: 2023-04-01
Rated 4 out of 5 by
WRH3 from
Turbotax worked very well
Product worked very well for my complicated returns. Had to enter QCD info in forms mode (not available in regular questions mode). i am a senior
Date published: 2023-04-01
Rated 1 out of 5 by
State Efile charge is bad from
Paying to efile state taxes ridiculous
It's ridiculous for Intuit to charge to efile state income taxes for Turbo Tax Premier when it does NOT charge for the same online product and even the free online version. You have my email address. Please justify this charge. I plan to actively look for an alternate company to do business if I don't hear from you AND I'm satisfied with your justification.
Date published: 2023-04-01
Rated 5 out of 5 by
Raptor One from
Fast and very easy to use - Thanks
Excellent with Exception - selling the Karma Money I understand but to prompt as primary selection I do not agree with - selling that over my experience.
All TurboTax® Offerings Reviews - Page 4782
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
cweil2023 from
Great User Friendly Program
Super fast and easy. I would use this again. Not a bad price.
Date published: 2023-04-01
Rated 5 out of 5 by
RubyWater from
Very easy to use
Easy to use, easy to follow and plenty of opportunities to ask questions
Date published: 2023-04-01
Rated 5 out of 5 by
Gieg from
Turbo tax helped guide me through the whole proces
The expert helped to make sure everything was done correctly.
Date published: 2023-04-01
Rated 5 out of 5 by
Saliilp from
Awesome experience!
Awesome experience! I would highly recommend filing taxes with TT.
Date published: 2023-04-01
Rated 2 out of 5 by
TT Is Terrible from
Turbo Tax is terrible.
Turbo Tax is terrible. I just wish there was a better alternative. First of all, it could not properly import data from last year's TT return. Trying various alternative and working with Turbo Tax support only to be told that it's a bug expended more than 2 days of effort. I finally just entered everything by hand with no import. Second, there is the darn user interface. Why can't TT be compatible with other Windows based programs so that functions like Cut/Paste, auto fill-in, etc. work properly? And the overall interface is just old and clunky. I finally expended enough time this year to get it to efile for me - it's the first time this has worked properly in the past 3 years. Usually it has an estimated entry flag that won't clear. To avoid that, I didn't input estimated values this year. Come on, TT. After all these years, you should be able to do better.
Date published: 2023-04-01
Rated 5 out of 5 by
Reakwon from
Always great with Turbo Tax
Awesome and quick! Have been using Turbo Tax since I started filing.
Date published: 2023-04-01
Rated 5 out of 5 by
BBold from
TurboTax is Great
Being a working person on a budget I was able to do my taxes at my pace.
Date published: 2023-04-01
Rated 4 out of 5 by
WRH3 from
Turbotax worked very well
Product worked very well for my complicated returns. Had to enter QCD info in forms mode (not available in regular questions mode). i am a senior
Date published: 2023-04-01
Rated 1 out of 5 by
State Efile charge is bad from
Paying to efile state taxes ridiculous
It's ridiculous for Intuit to charge to efile state income taxes for Turbo Tax Premier when it does NOT charge for the same online product and even the free online version. You have my email address. Please justify this charge. I plan to actively look for an alternate company to do business if I don't hear from you AND I'm satisfied with your justification.
Date published: 2023-04-01
Rated 5 out of 5 by
Raptor One from
Fast and very easy to use - Thanks
Excellent with Exception - selling the Karma Money I understand but to prompt as primary selection I do not agree with - selling that over my experience.
All TurboTax® Offerings Reviews - Page 4782
Date published: 2023-04-01