TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to use and very thorough The ability to get step by step guidance on how to properly do something with the explanation on why to do it makes doing my taxes interesting as well as a learning experience.
Date published: 2023-04-04
Rated 5 out of 5 by from Why do I always dread this? You make it so easy I swear I put this off to the last minute just because I always think it's going to be more complicated. But again, this year you proved that it couldn't be easier. So when I see people walking into tax places, I will lament that they too think it's more complicated than it is. Thank you for keeping me faithful!
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax saved me lots of money. Turbo Tax saved me lots of money. Found several deductions I hadn't thought of.
Date published: 2023-04-04
Rated 5 out of 5 by from Excellent Program Turbo tax gets easier every year. I've used it for about 20 years. Always fast and easy
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is so helpful I loved having the ability to click on links right within the program questions so I could get more information on tax terms and why I didn't qualify for deductions. The program took me through numerous questions that I wouldn't have thought of on my own.
Date published: 2023-04-04
Rated 1 out of 5 by from Too expensive TurboTax is such an expensive product; I find the cost a burden every year and now they've raised the cost again!
Date published: 2023-04-04
Rated 5 out of 5 by from filing fed and state quick and easy. very intuitive and guided me through every process.
Date published: 2023-04-04
Rated 5 out of 5 by from Use it every year during this time There were few hiccups but eventually I got through with a little effort.
Date published: 2023-04-04
Rated 4 out of 5 by from Easy to use, but not for every tax filer I really enjoy TurboTax and I use Quickbooks, Credit Karma, etc. The Intuit programs are very easy to use. However, given I am a 1099 and new business owner, I don't feel like its possible for me to use an automated program to file anymore. Its been a challenge over the last several years to use this program as a 1099, but this year was an all day endeavor and very frustrating. My partner and I have the same info to input, however, were seeing different numbers and even different options as we sit and file together. I suggest using TurboTax if youre a W2 or something simple, but with more intricate tax documents, I'd seek a professional to walk you through the process with better question answering or utilize the package offering a live tax professional and see if its helpful. We did not, which may have been our issue, but I dont believe my tax situation is doable on my own anymore- even with the simplicity TurboTax tries to offer.
Date published: 2023-04-04
Rated 2 out of 5 by from Not fun no matter how you slice it There seem to be a lot of questions that are asked without real reasoning for why. I am kind of disgusted also that I bought the software and it said it included a state filing but then when it comes down to it I still need to pay $25 more. Nickle and dime me to want to try a different product after using this one for several years now.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4780
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use and very thorough The ability to get step by step guidance on how to properly do something with the explanation on why to do it makes doing my taxes interesting as well as a learning experience.
Date published: 2023-04-04
Rated 5 out of 5 by from Why do I always dread this? You make it so easy I swear I put this off to the last minute just because I always think it's going to be more complicated. But again, this year you proved that it couldn't be easier. So when I see people walking into tax places, I will lament that they too think it's more complicated than it is. Thank you for keeping me faithful!
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax saved me lots of money. Turbo Tax saved me lots of money. Found several deductions I hadn't thought of.
Date published: 2023-04-04
Rated 5 out of 5 by from Excellent Program Turbo tax gets easier every year. I've used it for about 20 years. Always fast and easy
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is so helpful I loved having the ability to click on links right within the program questions so I could get more information on tax terms and why I didn't qualify for deductions. The program took me through numerous questions that I wouldn't have thought of on my own.
Date published: 2023-04-04
Rated 1 out of 5 by from Too expensive TurboTax is such an expensive product; I find the cost a burden every year and now they've raised the cost again!
Date published: 2023-04-04
Rated 5 out of 5 by from filing fed and state quick and easy. very intuitive and guided me through every process.
Date published: 2023-04-04
Rated 5 out of 5 by from Use it every year during this time There were few hiccups but eventually I got through with a little effort.
Date published: 2023-04-04
Rated 4 out of 5 by from Easy to use, but not for every tax filer I really enjoy TurboTax and I use Quickbooks, Credit Karma, etc. The Intuit programs are very easy to use. However, given I am a 1099 and new business owner, I don't feel like its possible for me to use an automated program to file anymore. Its been a challenge over the last several years to use this program as a 1099, but this year was an all day endeavor and very frustrating. My partner and I have the same info to input, however, were seeing different numbers and even different options as we sit and file together. I suggest using TurboTax if youre a W2 or something simple, but with more intricate tax documents, I'd seek a professional to walk you through the process with better question answering or utilize the package offering a live tax professional and see if its helpful. We did not, which may have been our issue, but I dont believe my tax situation is doable on my own anymore- even with the simplicity TurboTax tries to offer.
Date published: 2023-04-04
Rated 2 out of 5 by from Not fun no matter how you slice it There seem to be a lot of questions that are asked without real reasoning for why. I am kind of disgusted also that I bought the software and it said it included a state filing but then when it comes down to it I still need to pay $25 more. Nickle and dime me to want to try a different product after using this one for several years now.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4780