TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax worked well Everything was intuitive and straight forward. Plan to use next year.
Date published: 2023-04-01
Rated 3 out of 5 by from CD did not work. Need a refund. Bought a CD of TurboTax Premium from Costco. The program did not work right. Had to pay extra for filing online at turbotax.com. I was told by your agent that I should get a rebate to avoid paying for the second time. But it did not provide refund.
Date published: 2023-04-01
Rated 5 out of 5 by from Used for years and love its simplicity Turbo tax is so easy to use, just follow the step by step guidance and you will finish doing your dreaded tax return in no time!
Date published: 2023-04-01
Rated 4 out of 5 by from Nice interface, accurate, and reliable Been using premier for 10 years now, and the software is always reliable, and accurate. I check it by hand afterwards, but before I do it, I rely on the walk through from the product beforehand. Never found any mistakes, and that's what's most important. The organization of the screens into wages, deductions, etc, is very nice. One improvement I've always wanted was the dropdowns - it'd be nice if the system pulldowns would go to the option by entering the letter ("M" for the states starting with "M"), rather than having to scroll through. And a second option would be resizing; sometimes the whole window doesn't fit in one page.
Date published: 2023-04-01
Rated 1 out of 5 by from Too Bad Why are we charged for state but we have to mail our state filing.
Date published: 2023-04-01
Rated 5 out of 5 by from So helpful for me and saves so much time! Turbo tax makes my taxes a lot easier to understand and complete. Saves me time! And best part ALWAYS makes sure I'm getting the best refund possible!
Date published: 2023-04-01
Rated 5 out of 5 by from They remain easy to use and easy to understand I love how all my information is securely saved for each year. Being a victim of identity theft I often stress about taxes. TurboTax keeps me at ease with their easy to use program.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is Great! Speedy and easy file. Definitely a great experience.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy To Use and File Tax Returns Turbo Tax makes it easy to go through the different tax situations and filing options for my taxes.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is awesome!! TurboTax is easy to use. Been using this app for a number of years with no problems and will continue to do so. I’m a senior citizen so I appreciate the simplicity.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4763
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax worked well Everything was intuitive and straight forward. Plan to use next year.
Date published: 2023-04-01
Rated 3 out of 5 by from CD did not work. Need a refund. Bought a CD of TurboTax Premium from Costco. The program did not work right. Had to pay extra for filing online at turbotax.com. I was told by your agent that I should get a rebate to avoid paying for the second time. But it did not provide refund.
Date published: 2023-04-01
Rated 5 out of 5 by from Used for years and love its simplicity Turbo tax is so easy to use, just follow the step by step guidance and you will finish doing your dreaded tax return in no time!
Date published: 2023-04-01
Rated 4 out of 5 by from Nice interface, accurate, and reliable Been using premier for 10 years now, and the software is always reliable, and accurate. I check it by hand afterwards, but before I do it, I rely on the walk through from the product beforehand. Never found any mistakes, and that's what's most important. The organization of the screens into wages, deductions, etc, is very nice. One improvement I've always wanted was the dropdowns - it'd be nice if the system pulldowns would go to the option by entering the letter ("M" for the states starting with "M"), rather than having to scroll through. And a second option would be resizing; sometimes the whole window doesn't fit in one page.
Date published: 2023-04-01
Rated 1 out of 5 by from Too Bad Why are we charged for state but we have to mail our state filing.
Date published: 2023-04-01
Rated 5 out of 5 by from So helpful for me and saves so much time! Turbo tax makes my taxes a lot easier to understand and complete. Saves me time! And best part ALWAYS makes sure I'm getting the best refund possible!
Date published: 2023-04-01
Rated 5 out of 5 by from They remain easy to use and easy to understand I love how all my information is securely saved for each year. Being a victim of identity theft I often stress about taxes. TurboTax keeps me at ease with their easy to use program.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is Great! Speedy and easy file. Definitely a great experience.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy To Use and File Tax Returns Turbo Tax makes it easy to go through the different tax situations and filing options for my taxes.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is awesome!! TurboTax is easy to use. Been using this app for a number of years with no problems and will continue to do so. I’m a senior citizen so I appreciate the simplicity.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4763