TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Dave2026 from
Turbo Tax worked well
Everything was intuitive and straight forward. Plan to use next year.
Date published: 2023-04-01
Rated 3 out of 5 by
TurboTax Premier CD from
CD did not work. Need a refund.
Bought a CD of TurboTax Premium from Costco. The program did not work right. Had to pay extra for filing online at turbotax.com. I was told by your agent that I should get a rebate to avoid paying for the second time. But it did not provide refund.
Date published: 2023-04-01
Rated 5 out of 5 by
Pieman2023 from
Used for years and love its simplicity
Turbo tax is so easy to use, just follow the step by step guidance and you will finish doing your dreaded tax return in no time!
Date published: 2023-04-01
Rated 4 out of 5 by
danOutWest from
Nice interface, accurate, and reliable
Been using premier for 10 years now, and the software is always reliable, and accurate. I check it by hand afterwards, but before I do it, I rely on the walk through from the product beforehand. Never found any mistakes, and that's what's most important. The organization of the screens into wages, deductions, etc, is very nice. One improvement I've always wanted was the dropdowns - it'd be nice if the system pulldowns would go to the option by entering the letter ("M" for the states starting with "M"), rather than having to scroll through. And a second option would be resizing; sometimes the whole window doesn't fit in one page.
Date published: 2023-04-01
Rated 1 out of 5 by
Expensive001 from
Too Bad
Why are we charged for state but we have to mail our state filing.
Date published: 2023-04-01
Rated 5 out of 5 by
Lo79 from
So helpful for me and saves so much time!
Turbo tax makes my taxes a lot easier to understand and complete. Saves me time! And best part ALWAYS makes sure I'm getting the best refund possible!
Date published: 2023-04-01
Rated 5 out of 5 by
Aylmer81 from
They remain easy to use and easy to understand
I love how all my information is securely saved for each year. Being a victim of identity theft I often stress about taxes. TurboTax keeps me at ease with their easy to use program.
Date published: 2023-04-01
Rated 5 out of 5 by
dbachy10 from
TurboTax is Great!
Speedy and easy file. Definitely a great experience.
Date published: 2023-04-01
Rated 5 out of 5 by
QuinTown from
Easy To Use and File Tax Returns
Turbo Tax makes it easy to go through the different tax situations and filing options for my taxes.
Date published: 2023-04-01
Rated 5 out of 5 by
Smartest from
TurboTax is awesome!!
TurboTax is easy to use. Been using this app for a number of years with no problems and will continue to do so. I’m a senior citizen so I appreciate the simplicity.
All TurboTax® Offerings Reviews - Page 4763
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dave2026 from
Turbo Tax worked well
Everything was intuitive and straight forward. Plan to use next year.
Date published: 2023-04-01
Rated 3 out of 5 by
TurboTax Premier CD from
CD did not work. Need a refund.
Bought a CD of TurboTax Premium from Costco. The program did not work right. Had to pay extra for filing online at turbotax.com. I was told by your agent that I should get a rebate to avoid paying for the second time. But it did not provide refund.
Date published: 2023-04-01
Rated 5 out of 5 by
Pieman2023 from
Used for years and love its simplicity
Turbo tax is so easy to use, just follow the step by step guidance and you will finish doing your dreaded tax return in no time!
Date published: 2023-04-01
Rated 4 out of 5 by
danOutWest from
Nice interface, accurate, and reliable
Been using premier for 10 years now, and the software is always reliable, and accurate. I check it by hand afterwards, but before I do it, I rely on the walk through from the product beforehand. Never found any mistakes, and that's what's most important. The organization of the screens into wages, deductions, etc, is very nice. One improvement I've always wanted was the dropdowns - it'd be nice if the system pulldowns would go to the option by entering the letter ("M" for the states starting with "M"), rather than having to scroll through. And a second option would be resizing; sometimes the whole window doesn't fit in one page.
Date published: 2023-04-01
Rated 1 out of 5 by
Expensive001 from
Too Bad
Why are we charged for state but we have to mail our state filing.
Date published: 2023-04-01
Rated 5 out of 5 by
Lo79 from
So helpful for me and saves so much time!
Turbo tax makes my taxes a lot easier to understand and complete. Saves me time! And best part ALWAYS makes sure I'm getting the best refund possible!
Date published: 2023-04-01
Rated 5 out of 5 by
Aylmer81 from
They remain easy to use and easy to understand
I love how all my information is securely saved for each year. Being a victim of identity theft I often stress about taxes. TurboTax keeps me at ease with their easy to use program.
Date published: 2023-04-01
Rated 5 out of 5 by
dbachy10 from
TurboTax is Great!
Speedy and easy file. Definitely a great experience.
Date published: 2023-04-01
Rated 5 out of 5 by
QuinTown from
Easy To Use and File Tax Returns
Turbo Tax makes it easy to go through the different tax situations and filing options for my taxes.
Date published: 2023-04-01
Rated 5 out of 5 by
Smartest from
TurboTax is awesome!!
TurboTax is easy to use. Been using this app for a number of years with no problems and will continue to do so. I’m a senior citizen so I appreciate the simplicity.
All TurboTax® Offerings Reviews - Page 4763
Date published: 2023-04-01