TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by SARAHe10 from GREAT LIVE HELP I needed live help twice and both reps were fantastic
Date published: 2023-04-04
Rated 1 out of 5 by giggity_giggity_goo from I Purchased Premier and Now TurboTax Wants More $ I purchased the premier version and now when it comes to file electronically, TurboTax wants me to pay an additional $45 to "upgrade to Premier". I understand filing for CA state electronically will cost an additional $25 (another extortion), and also pay again to upgrade when I already purchased the Premier version? Each year, I've become more and more frustrated with Turbo Tax - what used to be simple and easy is now fraught with additional fees and pushy add-ons. Alas, for the 2023 filing, I will utilize another service. Farewell Turbo Tax.
Date published: 2023-04-04
Rated 4 out of 5 by kristen1983 from turbotax is good turbo tax is a good place to do taxes would recomend turbotax to others
Date published: 2023-04-04
Rated 5 out of 5 by Kamanu95 from TurboTax is great and user friendly Turbo tax is very easy to use with the step-by-step guidance.
Date published: 2023-04-04
Rated 4 out of 5 by rroselynn from Pretty Good. Shouldn't charge for health insurance I like TurboTax.. it's easy, it's fast. But since I've been using my tax credit to get HEALTH INSURANCE, I've come to find out that it automatically upgrades you a level on TurboTax. $59. I'm using my tax credit cause I'm broke... haha I guess that's the price of convenience.
Date published: 2023-04-04
Rated 5 out of 5 by CROC7 from TURBOTAX GOT TO END AND IT WANTED TO VERIFY MY E-MAIL ID BUT WOULD'NT SEND THE CODE. CAUSED ME SOME STRESSFUL MOMENTS HAVING TO LOG OUT AND REENTER. OTHERWISE WAS A GOOD EXPERIENCE.
Date published: 2023-04-04
Rated 4 out of 5 by Lily flower from Turbotax is easy and simple to use Step by step, easy to use Did my taxes by myself with no issues
Date published: 2023-04-04
Rated 5 out of 5 by Lynn TN from MARY SAVED MY SANITY! Turbo tax helped me throughout the year. However, it was a bit confusing earlier today - got some mixed messages with a couple of folks. I reached a point where I was ready to file but had serious questions about some of my deductions. Mary walked through my entire return, advised me, I made changes where necessary and she gave me reassurance my return was done correctly and gave me the confidence to file. Thank Turbo Tax!
Date published: 2023-04-04
Rated 5 out of 5 by TConn123 from excellent Fast and easy ,Glad i used online app , will use again
Date published: 2023-04-04
Rated 4 out of 5 by Tranzitions from easy even for 82 year olds Actually, not too bad. I'm well into being a senior and thought I'd try it again after using another program last year. Still works for me. And, cheaper too.
All TurboTax® Offerings Reviews - Page 4763
Date published: 2023-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by SARAHe10 from GREAT LIVE HELP I needed live help twice and both reps were fantastic
Date published: 2023-04-04
Rated 1 out of 5 by giggity_giggity_goo from I Purchased Premier and Now TurboTax Wants More $ I purchased the premier version and now when it comes to file electronically, TurboTax wants me to pay an additional $45 to "upgrade to Premier". I understand filing for CA state electronically will cost an additional $25 (another extortion), and also pay again to upgrade when I already purchased the Premier version? Each year, I've become more and more frustrated with Turbo Tax - what used to be simple and easy is now fraught with additional fees and pushy add-ons. Alas, for the 2023 filing, I will utilize another service. Farewell Turbo Tax.
Date published: 2023-04-04
Rated 4 out of 5 by kristen1983 from turbotax is good turbo tax is a good place to do taxes would recomend turbotax to others
Date published: 2023-04-04
Rated 5 out of 5 by Kamanu95 from TurboTax is great and user friendly Turbo tax is very easy to use with the step-by-step guidance.
Date published: 2023-04-04
Rated 4 out of 5 by rroselynn from Pretty Good. Shouldn't charge for health insurance I like TurboTax.. it's easy, it's fast. But since I've been using my tax credit to get HEALTH INSURANCE, I've come to find out that it automatically upgrades you a level on TurboTax. $59. I'm using my tax credit cause I'm broke... haha I guess that's the price of convenience.
Date published: 2023-04-04
Rated 5 out of 5 by CROC7 from TURBOTAX GOT TO END AND IT WANTED TO VERIFY MY E-MAIL ID BUT WOULD'NT SEND THE CODE. CAUSED ME SOME STRESSFUL MOMENTS HAVING TO LOG OUT AND REENTER. OTHERWISE WAS A GOOD EXPERIENCE.
Date published: 2023-04-04
Rated 4 out of 5 by Lily flower from Turbotax is easy and simple to use Step by step, easy to use Did my taxes by myself with no issues
Date published: 2023-04-04
Rated 5 out of 5 by Lynn TN from MARY SAVED MY SANITY! Turbo tax helped me throughout the year. However, it was a bit confusing earlier today - got some mixed messages with a couple of folks. I reached a point where I was ready to file but had serious questions about some of my deductions. Mary walked through my entire return, advised me, I made changes where necessary and she gave me reassurance my return was done correctly and gave me the confidence to file. Thank Turbo Tax!
Date published: 2023-04-04
Rated 5 out of 5 by TConn123 from excellent Fast and easy ,Glad i used online app , will use again
Date published: 2023-04-04
Rated 4 out of 5 by Tranzitions from easy even for 82 year olds Actually, not too bad. I'm well into being a senior and thought I'd try it again after using another program last year. Still works for me. And, cheaper too.
All TurboTax® Offerings Reviews - Page 4763
Date published: 2023-04-04