TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Real easy It was real easy and fast - I found every thing I needed, this is my 3rd time using turbo tax.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is great Turbo Tax is easy to use asks all the right questions and is done before I could go get the forms..
Date published: 2023-04-01
Rated 5 out of 5 by from TURBO TAX ROCKS My experience with Turbo Tax has been great for years. With the live support, it could not be better.
Date published: 2023-04-01
Rated 2 out of 5 by from Too many duplicate questions Same questions asked multiple times is annoying. Further, boxes that should have been prepopulated weren't.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is very user-friendly I have been using Turbo Tax for over ten years now and that's after a tax preparer recommended that I find a tax preparation software or an online tax service since my taxes were straightforward and it would be cheaper for me to file. Since that recommendation, I found Turbo Tax and have been using it since. It's well put together, very organized, and user-friendly if you have a business, home, or property. I like that I can always access my tax returns for each year anytime I need them. I also like the option of having a tax expert available if I need additional assistance. I also like the tax tips I receive on why I'm paying the amount of taxes and how my taxes were calculated, very helpful and insightful.
Date published: 2023-04-01
Rated 5 out of 5 by from This is a great service! Thanks for making this easy to understand and use.
Date published: 2023-04-01
Rated 3 out of 5 by from It did my taxes i guess Because I have investments accounts, no matter how much money is held in them, I have to pay $119 to file the correct tax forms. These are not some crazy complicated account either. They're just brokerage accounts. kind of ridiculous to me.
Date published: 2023-04-01
Rated 4 out of 5 by from Great Help There's some helpful questions and answers along the way. There's room for including extensive information regarding military individuals and other misc. income. The uncommon situation examples are helpful to get some insight but they feel vague. When stationed in one state, it leaves room for some slight confusion on whether more states need to be filed for.
Date published: 2023-04-01
Rated 4 out of 5 by from TurboTax is worth it! This is our 9th year using TT for both state and federal filing. This year had a couple of glitches related to HSA and health insurance but I used the plan that allowed me to get a call from an agent to help. Worked well.
Date published: 2023-04-01
Rated 5 out of 5 by from was pretty easy It was a very good experience. There were a few times I had to go back over information and re enter things but for the most part it was a good experience I am looking forward to next year because I know it will be much easier from everyone I spoke with who uses this product. wish I would have done it sooner instead of paying someone I had a couple of question that the helpful hints couldn't answer and a person called the next day and walked me through the whole processes and showed me what to do They were very Helpful.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4761
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Real easy It was real easy and fast - I found every thing I needed, this is my 3rd time using turbo tax.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is great Turbo Tax is easy to use asks all the right questions and is done before I could go get the forms..
Date published: 2023-04-01
Rated 5 out of 5 by from TURBO TAX ROCKS My experience with Turbo Tax has been great for years. With the live support, it could not be better.
Date published: 2023-04-01
Rated 2 out of 5 by from Too many duplicate questions Same questions asked multiple times is annoying. Further, boxes that should have been prepopulated weren't.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is very user-friendly I have been using Turbo Tax for over ten years now and that's after a tax preparer recommended that I find a tax preparation software or an online tax service since my taxes were straightforward and it would be cheaper for me to file. Since that recommendation, I found Turbo Tax and have been using it since. It's well put together, very organized, and user-friendly if you have a business, home, or property. I like that I can always access my tax returns for each year anytime I need them. I also like the option of having a tax expert available if I need additional assistance. I also like the tax tips I receive on why I'm paying the amount of taxes and how my taxes were calculated, very helpful and insightful.
Date published: 2023-04-01
Rated 5 out of 5 by from This is a great service! Thanks for making this easy to understand and use.
Date published: 2023-04-01
Rated 3 out of 5 by from It did my taxes i guess Because I have investments accounts, no matter how much money is held in them, I have to pay $119 to file the correct tax forms. These are not some crazy complicated account either. They're just brokerage accounts. kind of ridiculous to me.
Date published: 2023-04-01
Rated 4 out of 5 by from Great Help There's some helpful questions and answers along the way. There's room for including extensive information regarding military individuals and other misc. income. The uncommon situation examples are helpful to get some insight but they feel vague. When stationed in one state, it leaves room for some slight confusion on whether more states need to be filed for.
Date published: 2023-04-01
Rated 4 out of 5 by from TurboTax is worth it! This is our 9th year using TT for both state and federal filing. This year had a couple of glitches related to HSA and health insurance but I used the plan that allowed me to get a call from an agent to help. Worked well.
Date published: 2023-04-01
Rated 5 out of 5 by from was pretty easy It was a very good experience. There were a few times I had to go back over information and re enter things but for the most part it was a good experience I am looking forward to next year because I know it will be much easier from everyone I spoke with who uses this product. wish I would have done it sooner instead of paying someone I had a couple of question that the helpful hints couldn't answer and a person called the next day and walked me through the whole processes and showed me what to do They were very Helpful.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4761