TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from good It was fast and easy to follow. I was able to complete the return and send it in with no issues.
Date published: 2021-05-17
Rated 5 out of 5 by from I have been using Turbo Tax for several years I have been using Turbo Tax for several years. I plan to continue using Turbo Tax in the future
Date published: 2021-05-17
Rated 1 out of 5 by from Very Disappointed I have used Turbo Tax relatively issue free for almost 20 years which make this year's experience all the more frustrating. The step by step guidance repeated froze and simply would not open on certain screens. I had to result to using the form view for some of my entries which is very confusing. Never again Turbo Tax!
Date published: 2021-05-17
Rated 5 out of 5 by from Great Great5ttttttttttttttttttttttttttttttttttttttttttttttt
Date published: 2021-05-17
Rated 1 out of 5 by from I had to pay back my stimulus money Turbo Tax had me pay back my stimulus moeny!!!!!!!
Date published: 2021-05-17
Rated 4 out of 5 by from It's pretty helpful Sure would be nice if the K-1 directions were better explained or o if that process could be simplified.
Date published: 2021-05-17
Rated 2 out of 5 by from Hidden fees Made me upgrade to the deluxe package and I was filing a very standard tax return. Tried to go back and figure out why it made me do it, but then it wouldn't let me "un switch" out of deluxe mode. So I felt stuck. Wont be using this again. Only did because I put it off and I guess I am looking at the extra fees as my punishment for waiting till the last minute.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax to the rescue! I needed some expert help due to an anomoly and James was great in helping me out.
Date published: 2021-05-17
Rated 5 out of 5 by from easy to use This return was fast and very easy to use for a first time tax filer.
Date published: 2021-05-17
Rated 5 out of 5 by from Very professional and smooth... It was really a breeze to do the taxes with Turbo Tax!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 477
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from good It was fast and easy to follow. I was able to complete the return and send it in with no issues.
Date published: 2021-05-17
Rated 5 out of 5 by from I have been using Turbo Tax for several years I have been using Turbo Tax for several years. I plan to continue using Turbo Tax in the future
Date published: 2021-05-17
Rated 1 out of 5 by from Very Disappointed I have used Turbo Tax relatively issue free for almost 20 years which make this year's experience all the more frustrating. The step by step guidance repeated froze and simply would not open on certain screens. I had to result to using the form view for some of my entries which is very confusing. Never again Turbo Tax!
Date published: 2021-05-17
Rated 5 out of 5 by from Great Great5ttttttttttttttttttttttttttttttttttttttttttttttt
Date published: 2021-05-17
Rated 1 out of 5 by from I had to pay back my stimulus money Turbo Tax had me pay back my stimulus moeny!!!!!!!
Date published: 2021-05-17
Rated 4 out of 5 by from It's pretty helpful Sure would be nice if the K-1 directions were better explained or o if that process could be simplified.
Date published: 2021-05-17
Rated 2 out of 5 by from Hidden fees Made me upgrade to the deluxe package and I was filing a very standard tax return. Tried to go back and figure out why it made me do it, but then it wouldn't let me "un switch" out of deluxe mode. So I felt stuck. Wont be using this again. Only did because I put it off and I guess I am looking at the extra fees as my punishment for waiting till the last minute.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax to the rescue! I needed some expert help due to an anomoly and James was great in helping me out.
Date published: 2021-05-17
Rated 5 out of 5 by from easy to use This return was fast and very easy to use for a first time tax filer.
Date published: 2021-05-17
Rated 5 out of 5 by from Very professional and smooth... It was really a breeze to do the taxes with Turbo Tax!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 477