TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
JimBax from
Takes a little whole, but O K
Took me awhile because I somehow wound up on for pay site
Date published: 2023-04-01
Rated 5 out of 5 by
SDL22 from
Phone custer service
Easy to use, spoke with help on the phone and she was wonderful!!! Made is all so easy, answered and walked me through all the questions!
Date published: 2023-04-01
Rated 5 out of 5 by
Sarge Ron from
Absolutely great
It took less time to do our taxes as it would to play a round of golf and less painful then having a tooth pulled. If I can do it, of course with the help of the great tax professionals at turbo tax, just think how easy it can be for you!
Date published: 2023-04-01
Rated 5 out of 5 by
Justice45 from
I just do what I"m told
I have been using turbo tax for 5 years and I just follow the directions. I like that they ask me to try to find different breaks, but at the same time, it's kind of annoying. I'd like a quicker version that's just like, take my money
Date published: 2023-04-01
Rated 5 out of 5 by
ChrisCasco from
Very detailed and thorough
Very helpful start to finish. I like this program.
Date published: 2023-04-01
Rated 5 out of 5 by
Etopia5 from
I love Turbo Tax Premium
Turbo Tax makes doing taxes so easy! I recommend Turbo Tax to everyone.
Date published: 2023-04-01
Rated 4 out of 5 by
BeMo47 from
Almost, but not quite Excellent
For the most part the guidance is clear and helpful. Having to scroll through everything completed to advance to the next section is a little annoying. The biggest issue is that there is nowhere to enter a IP PIN, if one is needed. You have to print and send it yourself or eFile, then get rejected, then have and opportunity to add the number. That has to be an easy fix. I spent as much time determining that it was not possible to add the IP PIN as it took to complete the entire tax return. A double waste of time.
Date published: 2023-04-01
Rated 4 out of 5 by
ga02 from
turbo tax is helpful
Turbo tax is helpful but if you clear to restart you cannot reload the quickbooks self employed info and it has to be done all manually.
Date published: 2023-04-01
Rated 5 out of 5 by
Christina101 from
Continue to feel confident with Turbo Tax
Turbo Tax explains things when needed but doesn't force you to read unnecessary things.
Date published: 2023-04-01
Rated 4 out of 5 by
Fan 49ers from
No Prizes
Generally straight forward, should be able to download military retiree pay, still doesn't't allow Navy Federal Credit Union as choice for Interest. Does a great job with Robinhood Investments import; however did not get the 15% discount as advertised.
All TurboTax® Offerings Reviews - Page 4759
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
JimBax from
Takes a little whole, but O K
Took me awhile because I somehow wound up on for pay site
Date published: 2023-04-01
Rated 5 out of 5 by
SDL22 from
Phone custer service
Easy to use, spoke with help on the phone and she was wonderful!!! Made is all so easy, answered and walked me through all the questions!
Date published: 2023-04-01
Rated 5 out of 5 by
Sarge Ron from
Absolutely great
It took less time to do our taxes as it would to play a round of golf and less painful then having a tooth pulled. If I can do it, of course with the help of the great tax professionals at turbo tax, just think how easy it can be for you!
Date published: 2023-04-01
Rated 5 out of 5 by
Justice45 from
I just do what I"m told
I have been using turbo tax for 5 years and I just follow the directions. I like that they ask me to try to find different breaks, but at the same time, it's kind of annoying. I'd like a quicker version that's just like, take my money
Date published: 2023-04-01
Rated 5 out of 5 by
ChrisCasco from
Very detailed and thorough
Very helpful start to finish. I like this program.
Date published: 2023-04-01
Rated 5 out of 5 by
Etopia5 from
I love Turbo Tax Premium
Turbo Tax makes doing taxes so easy! I recommend Turbo Tax to everyone.
Date published: 2023-04-01
Rated 4 out of 5 by
BeMo47 from
Almost, but not quite Excellent
For the most part the guidance is clear and helpful. Having to scroll through everything completed to advance to the next section is a little annoying. The biggest issue is that there is nowhere to enter a IP PIN, if one is needed. You have to print and send it yourself or eFile, then get rejected, then have and opportunity to add the number. That has to be an easy fix. I spent as much time determining that it was not possible to add the IP PIN as it took to complete the entire tax return. A double waste of time.
Date published: 2023-04-01
Rated 4 out of 5 by
ga02 from
turbo tax is helpful
Turbo tax is helpful but if you clear to restart you cannot reload the quickbooks self employed info and it has to be done all manually.
Date published: 2023-04-01
Rated 5 out of 5 by
Christina101 from
Continue to feel confident with Turbo Tax
Turbo Tax explains things when needed but doesn't force you to read unnecessary things.
Date published: 2023-04-01
Rated 4 out of 5 by
Fan 49ers from
No Prizes
Generally straight forward, should be able to download military retiree pay, still doesn't't allow Navy Federal Credit Union as choice for Interest. Does a great job with Robinhood Investments import; however did not get the 15% discount as advertised.
All TurboTax® Offerings Reviews - Page 4759
Date published: 2023-04-01