TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by Keikilinaka23 from Turbo Tax Premier is awesome! So easy I didn't even have to call an expert. Just entered all the numbers.
Date published: 2023-04-04
Rated 5 out of 5 by vbsungod from Once again Disk copy bad What can I say? Once I got pass the disk having a bad file on it and downloaded a copy from your website, all worked well. I have been with you guys since MacInTax back in the day. You've been consistently good with the software, but have had failings in the distribution. This is the price of popularity. Thanks
Date published: 2023-04-04
Rated 5 out of 5 by Kathymcw from TurboTax Is Great Live help was great, the tax expert community was quick and accurate
Date published: 2023-04-04
Rated 5 out of 5 by Ann2544 from Step by step Turbo tax is tedious, but it needs to be. The system walks you through each step in filing your taxes. And it helps you get the deductions you deserve.
Date published: 2023-04-04
Rated 3 out of 5 by Mattress36 from Boring No fun. Took too long. Could be more fun. Cant think of anything else.
Date published: 2023-04-04
Rated 3 out of 5 by Hate additional fees from TURBO TAX wants fees for everything One thing that I don't like about Turbo Tax is that if you have a question, it is difficult to get a response unless you pay a fee for technical expertise. Also, I'm skeptical as to whether some of the information that I filed for my Federal return transferred correctly to my state returns.
Date published: 2023-04-04
Rated 5 out of 5 by Granddad5 from My old friend Used it for years and it works well. I have never been disappointed using Turbotax.
Date published: 2023-04-04
Rated 3 out of 5 by SDAdamN from Turbo Tax - Ok, but missing some important help Some aspects work very well such as automated import of W2, Bank and Stock information, other aspects are wanting. Input of stock trades was painful and their applet was inaccurate. Would like direct input of supplemental info from brokerage. No help available over than forums/self help even for issues with tool.
Date published: 2023-04-04
Rated 5 out of 5 by Hizon from ALWAYS EASY As always thank you! This took the stress out of the process.
Date published: 2023-04-04
Rated 1 out of 5 by Turbo_Tax_Not_The_1 from Over priced and over advertised. Every 4 seconds TurboTax tries to shove their "Premium" packages down your throat. It's awful, and heaven forbid you get something wrong and need some help, that's going to be another $80, this is my last year filing with TurboTax.
All TurboTax® Offerings Reviews - Page 4753
Date published: 2023-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Keikilinaka23 from Turbo Tax Premier is awesome! So easy I didn't even have to call an expert. Just entered all the numbers.
Date published: 2023-04-04
Rated 5 out of 5 by vbsungod from Once again Disk copy bad What can I say? Once I got pass the disk having a bad file on it and downloaded a copy from your website, all worked well. I have been with you guys since MacInTax back in the day. You've been consistently good with the software, but have had failings in the distribution. This is the price of popularity. Thanks
Date published: 2023-04-04
Rated 5 out of 5 by Kathymcw from TurboTax Is Great Live help was great, the tax expert community was quick and accurate
Date published: 2023-04-04
Rated 5 out of 5 by Ann2544 from Step by step Turbo tax is tedious, but it needs to be. The system walks you through each step in filing your taxes. And it helps you get the deductions you deserve.
Date published: 2023-04-04
Rated 3 out of 5 by Mattress36 from Boring No fun. Took too long. Could be more fun. Cant think of anything else.
Date published: 2023-04-04
Rated 3 out of 5 by Hate additional fees from TURBO TAX wants fees for everything One thing that I don't like about Turbo Tax is that if you have a question, it is difficult to get a response unless you pay a fee for technical expertise. Also, I'm skeptical as to whether some of the information that I filed for my Federal return transferred correctly to my state returns.
Date published: 2023-04-04
Rated 5 out of 5 by Granddad5 from My old friend Used it for years and it works well. I have never been disappointed using Turbotax.
Date published: 2023-04-04
Rated 3 out of 5 by SDAdamN from Turbo Tax - Ok, but missing some important help Some aspects work very well such as automated import of W2, Bank and Stock information, other aspects are wanting. Input of stock trades was painful and their applet was inaccurate. Would like direct input of supplemental info from brokerage. No help available over than forums/self help even for issues with tool.
Date published: 2023-04-04
Rated 5 out of 5 by Hizon from ALWAYS EASY As always thank you! This took the stress out of the process.
Date published: 2023-04-04
Rated 1 out of 5 by Turbo_Tax_Not_The_1 from Over priced and over advertised. Every 4 seconds TurboTax tries to shove their "Premium" packages down your throat. It's awful, and heaven forbid you get something wrong and need some help, that's going to be another $80, this is my last year filing with TurboTax.
All TurboTax® Offerings Reviews - Page 4753
Date published: 2023-04-04