TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from Don’t agree with double charges I don’t agree with double charges. You don’t show the other options until later & then when you click on that one, you find out on the end you are getting charged for both of the items you clicked on instead of just upgrading to the other one. And I don’t why you advertise it is free because I never had it free. I was always charged for something.
Date published: 2021-05-17
Rated 1 out of 5 by from long-time user I have used the product since the 1980's when it was MacInTax. It seems less automated than it was in prior years. I had to manually fix errors on forms that previous product versions did not allow using the Easy Step.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome Great service! Saves time. Very convenient and I am going to file next year.
Date published: 2021-05-17
Rated 1 out of 5 by from Filing fees this is the first time that you asked for a fee for filing $25 for state and additional for to process refund to my bank account
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is easy and fast! It was very fast and easy. I would definitely recommend
Date published: 2021-05-17
Rated 5 out of 5 by from Gerat Product Been using for over 6 years, very complete and accurate
Date published: 2021-05-17
Rated 4 out of 5 by from Thorough and reliable Using Premier, for the most part, preparing the return was simply a matter of following the step-by-step instructions. Gathering all relevant information ahead of time is almost mandatory. Note 1: When you click on help, the cursor does NOT position into the search field. Note 2: The 'Back' button often changes position so you have to look at the screen to see where it might have moved. Error: During review, it flagged an error incorrectly. I am retired and my spouse is self-employed yet it insisted that I fill in information about MY employment.
Date published: 2021-05-17
Rated 5 out of 5 by from MY 2020 TAX EL FINISHO this year needed some help and Turbo was best bang for the buck. Thanks
Date published: 2021-05-17
Rated 5 out of 5 by from Like I was awesome and super easy I will definitely use it again
Date published: 2021-05-17
Rated 4 out of 5 by from good It was fast and easy to follow. I was able to complete the return and send it in with no issues.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 476
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Don’t agree with double charges I don’t agree with double charges. You don’t show the other options until later & then when you click on that one, you find out on the end you are getting charged for both of the items you clicked on instead of just upgrading to the other one. And I don’t why you advertise it is free because I never had it free. I was always charged for something.
Date published: 2021-05-17
Rated 1 out of 5 by from long-time user I have used the product since the 1980's when it was MacInTax. It seems less automated than it was in prior years. I had to manually fix errors on forms that previous product versions did not allow using the Easy Step.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome Great service! Saves time. Very convenient and I am going to file next year.
Date published: 2021-05-17
Rated 1 out of 5 by from Filing fees this is the first time that you asked for a fee for filing $25 for state and additional for to process refund to my bank account
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is easy and fast! It was very fast and easy. I would definitely recommend
Date published: 2021-05-17
Rated 5 out of 5 by from Gerat Product Been using for over 6 years, very complete and accurate
Date published: 2021-05-17
Rated 4 out of 5 by from Thorough and reliable Using Premier, for the most part, preparing the return was simply a matter of following the step-by-step instructions. Gathering all relevant information ahead of time is almost mandatory. Note 1: When you click on help, the cursor does NOT position into the search field. Note 2: The 'Back' button often changes position so you have to look at the screen to see where it might have moved. Error: During review, it flagged an error incorrectly. I am retired and my spouse is self-employed yet it insisted that I fill in information about MY employment.
Date published: 2021-05-17
Rated 5 out of 5 by from MY 2020 TAX EL FINISHO this year needed some help and Turbo was best bang for the buck. Thanks
Date published: 2021-05-17
Rated 5 out of 5 by from Like I was awesome and super easy I will definitely use it again
Date published: 2021-05-17
Rated 4 out of 5 by from good It was fast and easy to follow. I was able to complete the return and send it in with no issues.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 476