TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from You guys over Charge If I were smart enough to be able to do my taxes on my own I would but you guys are the only ones I can literally use I really investigate it by the fact that last year you charged me over $3000 twice. And then I don't have an option to file certain things for free which is not fair. I am not a happy person when it comes to your programs. Next time you should help with a consumer out.
Date published: 2023-04-01
Rated 5 out of 5 by from Very helpful, spots errors and avoids traps. I forgot and over-contributed to Roth. TurboTax spotted it for me.
Date published: 2023-04-01
Rated 5 out of 5 by from tubro tax was fine i messed up couldnt figure it out lydia called and helped out walked me through it got everything all straightened out she was invaluable could not do it with out her
Date published: 2023-04-01
Rated 3 out of 5 by from Sloppy Software asked for $20/state for e-file. I chose to pay by credit card. Software took me to Intuit website and charged $25/return. Is all of your work this sloppy?
Date published: 2023-04-01
Rated 5 out of 5 by from Easy, Accurate and Fast Title says it all. they are the best and most up to date.
Date published: 2023-04-01
Rated 5 out of 5 by from More than an online tool! Helpful tips, pop-up windows. I felt almost working with an expert in-person
Date published: 2023-04-01
Rated 5 out of 5 by from Joyous Moments really like this software. Easy to follow. Wish it had continued to next page or go back at top of page as well. Overall beautiful software
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is wonderful and easy to follow. Turbo Tax makes filing taxes a smooth process. It's explanations are easy to understand. They include links to more detailed information.
Date published: 2023-04-01
Rated 3 out of 5 by from Too expensive It is a lot more expensive than last year. Plus I can only file one return. Last year I could file up to 5 returns for my children.
Date published: 2023-04-01
Rated 5 out of 5 by from Pretty straightforward! I was intimidated since I haven't been doing this but I found it to be very clear and easy to understand.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4740
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from You guys over Charge If I were smart enough to be able to do my taxes on my own I would but you guys are the only ones I can literally use I really investigate it by the fact that last year you charged me over $3000 twice. And then I don't have an option to file certain things for free which is not fair. I am not a happy person when it comes to your programs. Next time you should help with a consumer out.
Date published: 2023-04-01
Rated 5 out of 5 by from Very helpful, spots errors and avoids traps. I forgot and over-contributed to Roth. TurboTax spotted it for me.
Date published: 2023-04-01
Rated 5 out of 5 by from tubro tax was fine i messed up couldnt figure it out lydia called and helped out walked me through it got everything all straightened out she was invaluable could not do it with out her
Date published: 2023-04-01
Rated 3 out of 5 by from Sloppy Software asked for $20/state for e-file. I chose to pay by credit card. Software took me to Intuit website and charged $25/return. Is all of your work this sloppy?
Date published: 2023-04-01
Rated 5 out of 5 by from Easy, Accurate and Fast Title says it all. they are the best and most up to date.
Date published: 2023-04-01
Rated 5 out of 5 by from More than an online tool! Helpful tips, pop-up windows. I felt almost working with an expert in-person
Date published: 2023-04-01
Rated 5 out of 5 by from Joyous Moments really like this software. Easy to follow. Wish it had continued to next page or go back at top of page as well. Overall beautiful software
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is wonderful and easy to follow. Turbo Tax makes filing taxes a smooth process. It's explanations are easy to understand. They include links to more detailed information.
Date published: 2023-04-01
Rated 3 out of 5 by from Too expensive It is a lot more expensive than last year. Plus I can only file one return. Last year I could file up to 5 returns for my children.
Date published: 2023-04-01
Rated 5 out of 5 by from Pretty straightforward! I was intimidated since I haven't been doing this but I found it to be very clear and easy to understand.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4740