TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
Shannoneleanor from
You guys over Charge
If I were smart enough to be able to do my taxes on my own I would but you guys are the only ones I can literally use I really investigate it by the fact that last year you charged me over $3000 twice. And then I don't have an option to file certain things for free which is not fair. I am not a happy person when it comes to your programs. Next time you should help with a consumer out.
Date published: 2023-04-01
Rated 5 out of 5 by
yangli2 from
Very helpful, spots errors and avoids traps.
I forgot and over-contributed to Roth. TurboTax spotted it for me.
Date published: 2023-04-01
Rated 5 out of 5 by
roof warrior from
tubro tax was fine
i messed up couldnt figure it out lydia called and helped out walked me through it got everything all straightened out she was invaluable could not do it with out her
Date published: 2023-04-01
Rated 3 out of 5 by
Bologna445Alpha from
Sloppy
Software asked for $20/state for e-file. I chose to pay by credit card. Software took me to Intuit website and charged $25/return. Is all of your work this sloppy?
Date published: 2023-04-01
Rated 5 out of 5 by
DonaldTrumpstheman from
Easy, Accurate and Fast
Title says it all. they are the best and most up to date.
Date published: 2023-04-01
Rated 5 out of 5 by
Kaya06 from
More than an online tool!
Helpful tips, pop-up windows. I felt almost working with an expert in-person
Date published: 2023-04-01
Rated 5 out of 5 by
SnapKrackleandPop from
Joyous Moments
really like this software. Easy to follow. Wish it had continued to next page or go back at top of page as well. Overall beautiful software
Date published: 2023-04-01
Rated 5 out of 5 by
RuthN23 from
Turbo Tax is wonderful and easy to follow.
Turbo Tax makes filing taxes a smooth process. It's explanations are easy to understand. They include links to more detailed information.
Date published: 2023-04-01
Rated 3 out of 5 by
George199 from
Too expensive
It is a lot more expensive than last year. Plus I can only file one return. Last year I could file up to 5 returns for my children.
Date published: 2023-04-01
Rated 5 out of 5 by
AnnBB from
Pretty straightforward!
I was intimidated since I haven't been doing this but I found it to be very clear and easy to understand.
All TurboTax® Offerings Reviews - Page 4740
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Shannoneleanor from
You guys over Charge
If I were smart enough to be able to do my taxes on my own I would but you guys are the only ones I can literally use I really investigate it by the fact that last year you charged me over $3000 twice. And then I don't have an option to file certain things for free which is not fair. I am not a happy person when it comes to your programs. Next time you should help with a consumer out.
Date published: 2023-04-01
Rated 5 out of 5 by
yangli2 from
Very helpful, spots errors and avoids traps.
I forgot and over-contributed to Roth. TurboTax spotted it for me.
Date published: 2023-04-01
Rated 5 out of 5 by
roof warrior from
tubro tax was fine
i messed up couldnt figure it out lydia called and helped out walked me through it got everything all straightened out she was invaluable could not do it with out her
Date published: 2023-04-01
Rated 3 out of 5 by
Bologna445Alpha from
Sloppy
Software asked for $20/state for e-file. I chose to pay by credit card. Software took me to Intuit website and charged $25/return. Is all of your work this sloppy?
Date published: 2023-04-01
Rated 5 out of 5 by
DonaldTrumpstheman from
Easy, Accurate and Fast
Title says it all. they are the best and most up to date.
Date published: 2023-04-01
Rated 5 out of 5 by
Kaya06 from
More than an online tool!
Helpful tips, pop-up windows. I felt almost working with an expert in-person
Date published: 2023-04-01
Rated 5 out of 5 by
SnapKrackleandPop from
Joyous Moments
really like this software. Easy to follow. Wish it had continued to next page or go back at top of page as well. Overall beautiful software
Date published: 2023-04-01
Rated 5 out of 5 by
RuthN23 from
Turbo Tax is wonderful and easy to follow.
Turbo Tax makes filing taxes a smooth process. It's explanations are easy to understand. They include links to more detailed information.
Date published: 2023-04-01
Rated 3 out of 5 by
George199 from
Too expensive
It is a lot more expensive than last year. Plus I can only file one return. Last year I could file up to 5 returns for my children.
Date published: 2023-04-01
Rated 5 out of 5 by
AnnBB from
Pretty straightforward!
I was intimidated since I haven't been doing this but I found it to be very clear and easy to understand.
All TurboTax® Offerings Reviews - Page 4740
Date published: 2023-04-01