TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from TURBO TAX wants fees for everything One thing that I don't like about Turbo Tax is that if you have a question, it is difficult to get a response unless you pay a fee for technical expertise. Also, I'm skeptical as to whether some of the information that I filed for my Federal return transferred correctly to my state returns.
Date published: 2023-04-04
Rated 5 out of 5 by from My old friend Used it for years and it works well. I have never been disappointed using Turbotax.
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax - Ok, but missing some important help Some aspects work very well such as automated import of W2, Bank and Stock information, other aspects are wanting. Input of stock trades was painful and their applet was inaccurate. Would like direct input of supplemental info from brokerage. No help available over than forums/self help even for issues with tool.
Date published: 2023-04-04
Rated 5 out of 5 by from ALWAYS EASY As always thank you! This took the stress out of the process.
Date published: 2023-04-04
Rated 1 out of 5 by from Over priced and over advertised. Every 4 seconds TurboTax tries to shove their "Premium" packages down your throat. It's awful, and heaven forbid you get something wrong and need some help, that's going to be another $80, this is my last year filing with TurboTax.
Date published: 2023-04-04
Rated 4 out of 5 by from Forms are harder to manage now I don't understand all of the forms, and there isn't a list of all of the forms the software is processing. There were old business forms that confused the return. This year we did not itemize and it kept giving me a form to change that was all 0.
Date published: 2023-04-04
Rated 5 out of 5 by from Keep coming back for more... so there's that Hopefully I'm not missing out on some big unknown tax breaks by employing an accountant to file taxes, because the speed, ease, and efficiency of TurboTax has kept me as repeat customer for many years running.
Date published: 2023-04-04
Rated 4 out of 5 by from turbo tax is so easy Been using Turbo Tax for years! its so easy and fast to complete
Date published: 2023-04-04
Rated 2 out of 5 by from Xelent Xelent .best best best best best best best best best
Date published: 2023-04-04
Rated 5 out of 5 by from thanks I find this very helpful. thank you for helping me year after year.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4723
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TURBO TAX wants fees for everything One thing that I don't like about Turbo Tax is that if you have a question, it is difficult to get a response unless you pay a fee for technical expertise. Also, I'm skeptical as to whether some of the information that I filed for my Federal return transferred correctly to my state returns.
Date published: 2023-04-04
Rated 5 out of 5 by from My old friend Used it for years and it works well. I have never been disappointed using Turbotax.
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax - Ok, but missing some important help Some aspects work very well such as automated import of W2, Bank and Stock information, other aspects are wanting. Input of stock trades was painful and their applet was inaccurate. Would like direct input of supplemental info from brokerage. No help available over than forums/self help even for issues with tool.
Date published: 2023-04-04
Rated 5 out of 5 by from ALWAYS EASY As always thank you! This took the stress out of the process.
Date published: 2023-04-04
Rated 1 out of 5 by from Over priced and over advertised. Every 4 seconds TurboTax tries to shove their "Premium" packages down your throat. It's awful, and heaven forbid you get something wrong and need some help, that's going to be another $80, this is my last year filing with TurboTax.
Date published: 2023-04-04
Rated 4 out of 5 by from Forms are harder to manage now I don't understand all of the forms, and there isn't a list of all of the forms the software is processing. There were old business forms that confused the return. This year we did not itemize and it kept giving me a form to change that was all 0.
Date published: 2023-04-04
Rated 5 out of 5 by from Keep coming back for more... so there's that Hopefully I'm not missing out on some big unknown tax breaks by employing an accountant to file taxes, because the speed, ease, and efficiency of TurboTax has kept me as repeat customer for many years running.
Date published: 2023-04-04
Rated 4 out of 5 by from turbo tax is so easy Been using Turbo Tax for years! its so easy and fast to complete
Date published: 2023-04-04
Rated 2 out of 5 by from Xelent Xelent .best best best best best best best best best
Date published: 2023-04-04
Rated 5 out of 5 by from thanks I find this very helpful. thank you for helping me year after year.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4723