TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from So Easy I have been using Turbo Tax for years! I'm a convert from the green place. TT is user friendly.
Date published: 2023-04-04
Rated 1 out of 5 by from Childish and Overpriced They add a lot of childish and annoying animations that are unnecessary and unprofessional. Apparently you pay for this as the cost has exploded... it costs over double what I've paid before. I normally always use Turbotax but will be exploring other options now.
Date published: 2023-04-04
Rated 5 out of 5 by from Love Turbotax It's such an easy way to file and explains things thoroughly.
Date published: 2023-04-04
Rated 4 out of 5 by from good experience Cynthia called me immediately and was so helpful and kind.
Date published: 2023-04-04
Rated 4 out of 5 by from Love it! Had a lot of trouble and needed to redo my taxes twice due to my mistakes when entering my information, but Jacquelin the customer service made it worth it.
Date published: 2023-04-04
Rated 1 out of 5 by from Turbo Tax is increasing pushing tiered transaction Turbotax continually charges more for less. Just because I have a job that offers RSU's, I am now pigeonholed into using PREMIUM instead of standard, which used to be free for veteran/military personnel. Now I'm being forced to pay more than I would pay a CPA for less accurate tax reporting. Will not be returning to INTUIT in the future.
Date published: 2023-04-04
Rated 5 out of 5 by from Easy, Comprehensive, Fast! Used TurboTax for many years. It just keeps getting better each year! More comprehensive and easy to use!
Date published: 2023-04-04
Rated 5 out of 5 by from Thank you Turbo Tax turbo tax made filing easy simple and fast to do. Thank you
Date published: 2023-04-04
Rated 5 out of 5 by from Made everything so much simpler It took so much stress, off of my shoulders truly.
Date published: 2023-04-04
Rated 5 out of 5 by from ALWAYS COMING THROUGH!!! Although there are some nuances yearly to filing, TurboTax always comes through simplifying the entire task- taking away the worrying and frustration.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4714
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Easy I have been using Turbo Tax for years! I'm a convert from the green place. TT is user friendly.
Date published: 2023-04-04
Rated 1 out of 5 by from Childish and Overpriced They add a lot of childish and annoying animations that are unnecessary and unprofessional. Apparently you pay for this as the cost has exploded... it costs over double what I've paid before. I normally always use Turbotax but will be exploring other options now.
Date published: 2023-04-04
Rated 5 out of 5 by from Love Turbotax It's such an easy way to file and explains things thoroughly.
Date published: 2023-04-04
Rated 4 out of 5 by from good experience Cynthia called me immediately and was so helpful and kind.
Date published: 2023-04-04
Rated 4 out of 5 by from Love it! Had a lot of trouble and needed to redo my taxes twice due to my mistakes when entering my information, but Jacquelin the customer service made it worth it.
Date published: 2023-04-04
Rated 1 out of 5 by from Turbo Tax is increasing pushing tiered transaction Turbotax continually charges more for less. Just because I have a job that offers RSU's, I am now pigeonholed into using PREMIUM instead of standard, which used to be free for veteran/military personnel. Now I'm being forced to pay more than I would pay a CPA for less accurate tax reporting. Will not be returning to INTUIT in the future.
Date published: 2023-04-04
Rated 5 out of 5 by from Easy, Comprehensive, Fast! Used TurboTax for many years. It just keeps getting better each year! More comprehensive and easy to use!
Date published: 2023-04-04
Rated 5 out of 5 by from Thank you Turbo Tax turbo tax made filing easy simple and fast to do. Thank you
Date published: 2023-04-04
Rated 5 out of 5 by from Made everything so much simpler It took so much stress, off of my shoulders truly.
Date published: 2023-04-04
Rated 5 out of 5 by from ALWAYS COMING THROUGH!!! Although there are some nuances yearly to filing, TurboTax always comes through simplifying the entire task- taking away the worrying and frustration.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4714