TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easiest and best tax program I have used TurboTax for many years now. Keep coming back to it for its ease of use, thoroughness and coordination with financial programs.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is helpful to have and use Turbo Tax is very helpful to have and use when you have chosen to self perform your taxes. It is nice and easy they upload all of the current tax laws/rules and all you have to do is plug in the information.
Date published: 2023-04-01
Rated 3 out of 5 by from TurboTax for Business This was my first year using TurboTax for Business (I have used TurboTax for Individuals for many years). I found it cumbersome and difficult to make corrections.
Date published: 2023-04-01
Rated 2 out of 5 by from TURBO TAX MONEY GRAB TURBO TAX MONEY GRAB- TRIES TO UPSELL CONSTANTLY. DIDNT GIVE ME "FREE FILE" OPTION- CHARGED MORE THAN EXPECTED. DIDN'T TRANSFER FORMS OVER PROPERLY FROM INVESTMENT ACCOUNTS
Date published: 2023-04-01
Rated 4 out of 5 by from Easy to use User friendly but have to rate to continue submission
Date published: 2023-04-01
Rated 4 out of 5 by from Long-time user, love the updates I feel confident using Turbo Tax to file my taxes over at least 10 years. I do have concerns with the health plan section that was not fixed from last year to this year, where the questions are very confusing. I also appear to have an investment account that did not import all account information, leaving a 1099-R from being included, which caused me to owe taxes until I caught this error myself. Overall, still a great, educational experience that keeps me understanding at least enough to continue filing my own taxes. Thank you Turbo Tax!
Date published: 2023-04-01
Rated 3 out of 5 by from DISAPPOINTED! I have used Turbo Tax for 10 years. This was the worst experience ever. Much more confusing. Took far more time. No information from prior returns unlike prior years. Will look at other options next year! Sorry.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is great Very easy, covers everything you need to know about getting the most out of filing your taxes.
Date published: 2023-04-01
Rated 1 out of 5 by from It's a 1 only because there wasn't a 0 This was the most disappointing filing year we have ever experienced. The data entry was difficult, the program continually shut down, the redundancy of codes and verifications and reviews were exhausting. We are very long-term TurboTax users, but this will be our last year unless there are significant improvements to this platform in the 2023 filing program.
Date published: 2023-04-01
Rated 5 out of 5 by from Very Easy to Use! I have been using TurboTax for the past 5 years. I find it very easy to use and it offers answers and understanding to my questions.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4712
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easiest and best tax program I have used TurboTax for many years now. Keep coming back to it for its ease of use, thoroughness and coordination with financial programs.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is helpful to have and use Turbo Tax is very helpful to have and use when you have chosen to self perform your taxes. It is nice and easy they upload all of the current tax laws/rules and all you have to do is plug in the information.
Date published: 2023-04-01
Rated 3 out of 5 by from TurboTax for Business This was my first year using TurboTax for Business (I have used TurboTax for Individuals for many years). I found it cumbersome and difficult to make corrections.
Date published: 2023-04-01
Rated 2 out of 5 by from TURBO TAX MONEY GRAB TURBO TAX MONEY GRAB- TRIES TO UPSELL CONSTANTLY. DIDNT GIVE ME "FREE FILE" OPTION- CHARGED MORE THAN EXPECTED. DIDN'T TRANSFER FORMS OVER PROPERLY FROM INVESTMENT ACCOUNTS
Date published: 2023-04-01
Rated 4 out of 5 by from Easy to use User friendly but have to rate to continue submission
Date published: 2023-04-01
Rated 4 out of 5 by from Long-time user, love the updates I feel confident using Turbo Tax to file my taxes over at least 10 years. I do have concerns with the health plan section that was not fixed from last year to this year, where the questions are very confusing. I also appear to have an investment account that did not import all account information, leaving a 1099-R from being included, which caused me to owe taxes until I caught this error myself. Overall, still a great, educational experience that keeps me understanding at least enough to continue filing my own taxes. Thank you Turbo Tax!
Date published: 2023-04-01
Rated 3 out of 5 by from DISAPPOINTED! I have used Turbo Tax for 10 years. This was the worst experience ever. Much more confusing. Took far more time. No information from prior returns unlike prior years. Will look at other options next year! Sorry.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is great Very easy, covers everything you need to know about getting the most out of filing your taxes.
Date published: 2023-04-01
Rated 1 out of 5 by from It's a 1 only because there wasn't a 0 This was the most disappointing filing year we have ever experienced. The data entry was difficult, the program continually shut down, the redundancy of codes and verifications and reviews were exhausting. We are very long-term TurboTax users, but this will be our last year unless there are significant improvements to this platform in the 2023 filing program.
Date published: 2023-04-01
Rated 5 out of 5 by from Very Easy to Use! I have been using TurboTax for the past 5 years. I find it very easy to use and it offers answers and understanding to my questions.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4712