TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax gets better every year I have been using TurboTax for over 20 years and every year it gets better and easier. It walks me through everything so I am confident that I don't miss anything. I had trouble getting my e-file accepted and Dena on the service desk solved the problem immediately.
Date published: 2023-04-02
Rated 5 out of 5 by from Ease of use Turbo tax is a good resource for active-duty members of the military.
Date published: 2023-04-02
Rated 4 out of 5 by from COST TOO MUCH SUSAN WAS GREAT, and absolutely amazing................................................................................................................................................................................................................................................................
Date published: 2023-04-02
Rated 5 out of 5 by from t love turbo tax great help pat was very patient with me because i was slow
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is very user friendly!! I have used Turbo Tax for several years and have always been pleased with the service.
Date published: 2023-04-02
Rated 5 out of 5 by from Always easy and helpful I always enjoy using TurboTax because it is simple and easy to understand. If I have questions, there is plenty of guides to help me along the way.
Date published: 2023-04-02
Rated 5 out of 5 by from Thanks a lot! It was successful. It was pretty easy. I did it myself. This was a good overall experience
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo Tax fairly good review Does make taxes easier, But still asks me to enter entries it already knows from previous year!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax made filing pain free After doing own tax returns for years, we finally made the leap of hiring them out. After exploring the cost local tax professionals we made a decision to go with Turbo Tax at more than half the cost of local CPA. We were pleased with the results and relieved from the stress of doing the work ourselves.
Date published: 2023-04-02
Rated 3 out of 5 by from would be great if you can fix the known bug There is a known bug when processing employee stock RSUs where having the grant and the sold amounts produce in invalid worksheet. Manual overrides are required to get past this. This should be a quick fix, not sure why it is being ignored... LOTS of discussion in the Turbo Tax community message board... That's where i finally found the work-around.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4705
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax gets better every year I have been using TurboTax for over 20 years and every year it gets better and easier. It walks me through everything so I am confident that I don't miss anything. I had trouble getting my e-file accepted and Dena on the service desk solved the problem immediately.
Date published: 2023-04-02
Rated 5 out of 5 by from Ease of use Turbo tax is a good resource for active-duty members of the military.
Date published: 2023-04-02
Rated 4 out of 5 by from COST TOO MUCH SUSAN WAS GREAT, and absolutely amazing................................................................................................................................................................................................................................................................
Date published: 2023-04-02
Rated 5 out of 5 by from t love turbo tax great help pat was very patient with me because i was slow
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is very user friendly!! I have used Turbo Tax for several years and have always been pleased with the service.
Date published: 2023-04-02
Rated 5 out of 5 by from Always easy and helpful I always enjoy using TurboTax because it is simple and easy to understand. If I have questions, there is plenty of guides to help me along the way.
Date published: 2023-04-02
Rated 5 out of 5 by from Thanks a lot! It was successful. It was pretty easy. I did it myself. This was a good overall experience
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo Tax fairly good review Does make taxes easier, But still asks me to enter entries it already knows from previous year!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax made filing pain free After doing own tax returns for years, we finally made the leap of hiring them out. After exploring the cost local tax professionals we made a decision to go with Turbo Tax at more than half the cost of local CPA. We were pleased with the results and relieved from the stress of doing the work ourselves.
Date published: 2023-04-02
Rated 3 out of 5 by from would be great if you can fix the known bug There is a known bug when processing employee stock RSUs where having the grant and the sold amounts produce in invalid worksheet. Manual overrides are required to get past this. This should be a quick fix, not sure why it is being ignored... LOTS of discussion in the Turbo Tax community message board... That's where i finally found the work-around.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4705