TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Quick and Easy! Easy SNap addition of forms to the website is game changing for speed and for security.
Date published: 2023-04-04
Rated 5 out of 5 by from Fast simple Accurate Impressed how it can handle Mortgage deductions, K1 / crytpo incomes seamlessly.
Date published: 2023-04-04
Rated 5 out of 5 by from Great to work with Turbotax It was good! I hope everything is right! I will be back next year!
Date published: 2023-04-04
Rated 5 out of 5 by from Awesome!!! Great experience. I really enjoyed using TurboTax really shows you how to file your own taxes.
Date published: 2023-04-04
Rated 5 out of 5 by from Retirement Transition Made Easy! Retired, and moved states...making for a more complicated tax situation. I procrastinated as long as a I could, debating whether to hire out. Decided to trust TurboTax and go it alone. 4 hours, and done! The right questions cleared up all concerns with early retirement and 401K withdrawals. Love Turbotax
Date published: 2023-04-04
Rated 5 out of 5 by from great software Great product. easy to load & use. would not use anything else to do my tax return.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo tax should be called UUUGGGGHHHH tax The software was easier to follow this year. I wish there was a way to find Turbo Tax in our town. WE TRAVELED 50 MILES ONE DIRECTION to get our copy for this year.
Date published: 2023-04-04
Rated 3 out of 5 by from Mostly awesome but has quirks I've been using TurboTax for over 20 years, for everything from personal, rental properties, and investments. A couple quirks - if you pass over something, like my husband's Roth IRA balance, and later on want to go back to it, it's impossible to find where that is without having to go through the ENTIRE interview thing all over again. Also, I sold some stock, and in that section I mistakenly looked at the "Foreign Countries" list thinking it might have the USA in it but it didn't. So i chose <not applicable>. Then it made me (!!) remove the state and zip code from my entries because "I had a foreign country selected." I did not, in fact, but it would NOT file my taxes with those entries. I think this opens me up for an audit, so I'm upset about this. But otherwise I really love importing from my financial institutions - just wish K-1s would import. :( Thanks for making my tax prep easy(ish) once again.
Date published: 2023-04-04
Rated 4 out of 5 by from easy good explanations on questions asked about forms thank you
Date published: 2023-04-04
Rated 4 out of 5 by from User friendly product So easy to use! Two complaints: I did not like how many times I was asked to upgrade and pay more money for the service. I also found it odd that I had to pay for Premium and an extra $60+ to file my taxes in NYC. I went into the tax journey thinking it's free to use Turbo Tax for a simple tax return like mine rather than $193.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4704
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and Easy! Easy SNap addition of forms to the website is game changing for speed and for security.
Date published: 2023-04-04
Rated 5 out of 5 by from Fast simple Accurate Impressed how it can handle Mortgage deductions, K1 / crytpo incomes seamlessly.
Date published: 2023-04-04
Rated 5 out of 5 by from Great to work with Turbotax It was good! I hope everything is right! I will be back next year!
Date published: 2023-04-04
Rated 5 out of 5 by from Awesome!!! Great experience. I really enjoyed using TurboTax really shows you how to file your own taxes.
Date published: 2023-04-04
Rated 5 out of 5 by from Retirement Transition Made Easy! Retired, and moved states...making for a more complicated tax situation. I procrastinated as long as a I could, debating whether to hire out. Decided to trust TurboTax and go it alone. 4 hours, and done! The right questions cleared up all concerns with early retirement and 401K withdrawals. Love Turbotax
Date published: 2023-04-04
Rated 5 out of 5 by from great software Great product. easy to load & use. would not use anything else to do my tax return.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo tax should be called UUUGGGGHHHH tax The software was easier to follow this year. I wish there was a way to find Turbo Tax in our town. WE TRAVELED 50 MILES ONE DIRECTION to get our copy for this year.
Date published: 2023-04-04
Rated 3 out of 5 by from Mostly awesome but has quirks I've been using TurboTax for over 20 years, for everything from personal, rental properties, and investments. A couple quirks - if you pass over something, like my husband's Roth IRA balance, and later on want to go back to it, it's impossible to find where that is without having to go through the ENTIRE interview thing all over again. Also, I sold some stock, and in that section I mistakenly looked at the "Foreign Countries" list thinking it might have the USA in it but it didn't. So i chose <not applicable>. Then it made me (!!) remove the state and zip code from my entries because "I had a foreign country selected." I did not, in fact, but it would NOT file my taxes with those entries. I think this opens me up for an audit, so I'm upset about this. But otherwise I really love importing from my financial institutions - just wish K-1s would import. :( Thanks for making my tax prep easy(ish) once again.
Date published: 2023-04-04
Rated 4 out of 5 by from easy good explanations on questions asked about forms thank you
Date published: 2023-04-04
Rated 4 out of 5 by from User friendly product So easy to use! Two complaints: I did not like how many times I was asked to upgrade and pay more money for the service. I also found it odd that I had to pay for Premium and an extra $60+ to file my taxes in NYC. I went into the tax journey thinking it's free to use Turbo Tax for a simple tax return like mine rather than $193.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4704