TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great to get taxes filed fast Filled out as much as I could but still had questions before filing. Asked for help and was called back within 8 mins. Got fast help and my lingering questions were answered. Can recommend.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is awesome I appreciate the patience folks had with me. I had complete confidence in their help.
Date published: 2023-04-05
Rated 5 out of 5 by from Joan, live expert, was awesome i'm so thankful for Joan's guidance and patience in answering all of my questions
Date published: 2023-04-05
Rated 5 out of 5 by from Tax I love turbo tax is easy and fast. I have almost 5 years doing my own taxes
Date published: 2023-04-05
Rated 5 out of 5 by from great it was a great experience, it went very fast and easy
Date published: 2023-04-05
Rated 1 out of 5 by from UNCLEAR ABOUT PRICING STRUCTURE Turbo tax is unclear about what you will be charged for and they try to upsell you at multiple points in the filling process. Really wished there was a way to know from the start what you will be charged for and how much that will cost
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax Well Done! Turbo Tax Service was what I expected and I would recommend to anyone.
Date published: 2023-04-05
Rated 4 out of 5 by from Love Turbo Tax, But... I have been using Turbo Tax for years and have been very happy. This year, I was tasked with finishing not just my own taxes, but my aging mother's taxes. I couldn't load more than one Turbo Tax program/account on the computer at a time. It was a huge inconvenience to have to back up to a thumb drive then delete all of the information from my mother's return including Turbo Tax Deluxe, then reload my version of Turbo Tax to complete my personal return. Please Turbo Tax...figure out a workaround for folks who have multiple returns to complete.
Date published: 2023-04-05
Rated 5 out of 5 by from Very Helpful! Turbotax was easy to navigate and made the process smooth and clear
Date published: 2023-04-05
Rated 4 out of 5 by from I could not complete my taxes without Turbo Tax IT IS NICE TO BE ABLE TO FILL IN THE FORM WITH THE HELP OF A TRUSTED FAMILY MEMBER.,
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4685
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great to get taxes filed fast Filled out as much as I could but still had questions before filing. Asked for help and was called back within 8 mins. Got fast help and my lingering questions were answered. Can recommend.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is awesome I appreciate the patience folks had with me. I had complete confidence in their help.
Date published: 2023-04-05
Rated 5 out of 5 by from Joan, live expert, was awesome i'm so thankful for Joan's guidance and patience in answering all of my questions
Date published: 2023-04-05
Rated 5 out of 5 by from Tax I love turbo tax is easy and fast. I have almost 5 years doing my own taxes
Date published: 2023-04-05
Rated 5 out of 5 by from great it was a great experience, it went very fast and easy
Date published: 2023-04-05
Rated 1 out of 5 by from UNCLEAR ABOUT PRICING STRUCTURE Turbo tax is unclear about what you will be charged for and they try to upsell you at multiple points in the filling process. Really wished there was a way to know from the start what you will be charged for and how much that will cost
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax Well Done! Turbo Tax Service was what I expected and I would recommend to anyone.
Date published: 2023-04-05
Rated 4 out of 5 by from Love Turbo Tax, But... I have been using Turbo Tax for years and have been very happy. This year, I was tasked with finishing not just my own taxes, but my aging mother's taxes. I couldn't load more than one Turbo Tax program/account on the computer at a time. It was a huge inconvenience to have to back up to a thumb drive then delete all of the information from my mother's return including Turbo Tax Deluxe, then reload my version of Turbo Tax to complete my personal return. Please Turbo Tax...figure out a workaround for folks who have multiple returns to complete.
Date published: 2023-04-05
Rated 5 out of 5 by from Very Helpful! Turbotax was easy to navigate and made the process smooth and clear
Date published: 2023-04-05
Rated 4 out of 5 by from I could not complete my taxes without Turbo Tax IT IS NICE TO BE ABLE TO FILL IN THE FORM WITH THE HELP OF A TRUSTED FAMILY MEMBER.,
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4685