TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
null from
love it!
THE PROGRAM IS amassing, user friendly, not repetitive.
Date published: 2023-04-02
Rated 4 out of 5 by
TLS1965 from
Turbo Tax is relatively easy to use
Payment at the end is complicated by adding extra fees
Date published: 2023-04-02
Rated 5 out of 5 by
Ladybug2023 from
Turbo Tax is Awesome!
My experience with TurboTax was Great! I would recommend it to others.
Date published: 2023-04-02
Rated 5 out of 5 by
Isabelle1026 from
I Love Turbo Tax
Fast and easy, and I never worry with Turbo Tax. So easy and takes the stress out of doing our taxes. Only took me 39 minutes and we have lots of forms to review. But with the importing of the forms for you, it makes it so much easier and so much faster
Date published: 2023-04-02
Rated 1 out of 5 by
Not a happy camper1234569 from
Update failure couldn't open my tax returns!!!
After spending weeks entering data for a very complex tax return I was finally ready to file my tax return with about two weeks before the deadline. I opened Turbotax and it required me to install a critical update. Critical in April? I had already filed my wife's return so I guess she missed the critical update. Will that cause her to be audited? But the update failed to run. It took me three straight hours of looping this failure to update before I could finally get it fixed after manually uninstalling it and reinstalling and patching it. Turbotax will file your taxes but it should come with a warning for high blood pressure. After doing all this work I couldn't even open my tax returns to copy the data to another program. I was locked out completely. Thank goodness I was able to fix it. I've been using Turbotax since the early 1990s every year.
Date published: 2023-04-02
Rated 5 out of 5 by
PDopper from
If you like doing you own taxes, Turbo Tax is best
If you like doing your own taxes, I can't imagine a better tool than Turbo Tax. Sometimes the questions are a bit much, but it's because they're trying to be sure they cover every possible deduction, or liability, you might have. Worth the extra time!
Date published: 2023-04-02
Rated 3 out of 5 by
HouCharlesSonya from
Yearly Problem
For the 3rd time, my e-file was rejected by the IRS. The reason stated was that the AGI didn't match the records from the previous year. However, it DID match. Therefore, once again, I am filing through the US mail. The reason I use TurboTax, is to be able to e-file it.
Date published: 2023-04-02
Rated 1 out of 5 by
Disappointed124 from
Expensive to file, when there are free services
Expensive. There are free ways to file on the fed and state sites. You'd think they'd be cheaper for that very reason.
Date published: 2023-04-02
Rated 5 out of 5 by
jakecolawn from
Thanks for all the help
easy and quick. Got a maximized refund and easy to file my returns without all the hassle.
Date published: 2023-04-02
Rated 5 out of 5 by
Bojan G from
Great SW, very user friendly.
I filed my return in less than 1 hour! It stores previous tax returns and thus saves time.
All TurboTax® Offerings Reviews - Page 4663
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
love it!
THE PROGRAM IS amassing, user friendly, not repetitive.
Date published: 2023-04-02
Rated 4 out of 5 by
TLS1965 from
Turbo Tax is relatively easy to use
Payment at the end is complicated by adding extra fees
Date published: 2023-04-02
Rated 5 out of 5 by
Ladybug2023 from
Turbo Tax is Awesome!
My experience with TurboTax was Great! I would recommend it to others.
Date published: 2023-04-02
Rated 5 out of 5 by
Isabelle1026 from
I Love Turbo Tax
Fast and easy, and I never worry with Turbo Tax. So easy and takes the stress out of doing our taxes. Only took me 39 minutes and we have lots of forms to review. But with the importing of the forms for you, it makes it so much easier and so much faster
Date published: 2023-04-02
Rated 1 out of 5 by
Not a happy camper1234569 from
Update failure couldn't open my tax returns!!!
After spending weeks entering data for a very complex tax return I was finally ready to file my tax return with about two weeks before the deadline. I opened Turbotax and it required me to install a critical update. Critical in April? I had already filed my wife's return so I guess she missed the critical update. Will that cause her to be audited? But the update failed to run. It took me three straight hours of looping this failure to update before I could finally get it fixed after manually uninstalling it and reinstalling and patching it. Turbotax will file your taxes but it should come with a warning for high blood pressure. After doing all this work I couldn't even open my tax returns to copy the data to another program. I was locked out completely. Thank goodness I was able to fix it. I've been using Turbotax since the early 1990s every year.
Date published: 2023-04-02
Rated 5 out of 5 by
PDopper from
If you like doing you own taxes, Turbo Tax is best
If you like doing your own taxes, I can't imagine a better tool than Turbo Tax. Sometimes the questions are a bit much, but it's because they're trying to be sure they cover every possible deduction, or liability, you might have. Worth the extra time!
Date published: 2023-04-02
Rated 3 out of 5 by
HouCharlesSonya from
Yearly Problem
For the 3rd time, my e-file was rejected by the IRS. The reason stated was that the AGI didn't match the records from the previous year. However, it DID match. Therefore, once again, I am filing through the US mail. The reason I use TurboTax, is to be able to e-file it.
Date published: 2023-04-02
Rated 1 out of 5 by
Disappointed124 from
Expensive to file, when there are free services
Expensive. There are free ways to file on the fed and state sites. You'd think they'd be cheaper for that very reason.
Date published: 2023-04-02
Rated 5 out of 5 by
jakecolawn from
Thanks for all the help
easy and quick. Got a maximized refund and easy to file my returns without all the hassle.
Date published: 2023-04-02
Rated 5 out of 5 by
Bojan G from
Great SW, very user friendly.
I filed my return in less than 1 hour! It stores previous tax returns and thus saves time.
All TurboTax® Offerings Reviews - Page 4663
Date published: 2023-04-02