TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by JugeeM from New Format NOT intuitive I did not like the "revamping" of the software. The racetrack thing was gimmicky. Basic functionality was not intuitive. I had to "search" to apply my refund to 1Q estimate. I could not preview Schedule C. Things that were very easy last year.
Date published: 2023-04-05
Rated 5 out of 5 by Ojet from TurboTax is Awesome! Easy to use, understand and navigate. I would use it again next year
Date published: 2023-04-05
Rated 2 out of 5 by Baxjak from Turbo Tax Increases Fees Turbo Tax increased their fees this year I don't see the reasoning behind it..They also brought in a 3rd party Green Dot which charged me $39 extra and would'nt allow me to continue return until I checked off their boxes to their sole benefit..I file a simple return and these added on fees were not necessary..really gonna have to think about Turbo Tx next year..if they can do taxes electronicaly we should be able to as well..
Date published: 2023-04-05
Rated 5 out of 5 by Bastropian from Consistency My eighth year using TurboTax and it gets easier every time.
Date published: 2023-04-05
Rated 5 out of 5 by Bucky Bob from is very good all good keep the good work I have been using turbo tax for many years
Date published: 2023-04-05
Rated 3 out of 5 by Edwin Ray from Not as easy as last year I don't like the idea that I can't see my work on the 1040 and Schedules until after I have sent it in.
Date published: 2023-04-05
Rated 3 out of 5 by CletusC from Your Product is convenient, but too expensive I had a great experience until checkout. Y'all took over half my return and to charge $40 to pay for your service with my return is absurd. I do the work filling things out, I could have paid an accountant to file for me and saved me two hours of my time. I have used your product for free for years and just because I have a 1099 and a side hustle I have to pay you over $200 for your service. I'm just trying to be a responsible citizen and report my side income and it cost me to file with you guys. It kills me. If you don't add filing 1099s to your free platform next year I will be looking into other options.
Date published: 2023-04-05
Rated 1 out of 5 by zapp69alex from turbotax Deluxe I needed to file an amended return and the instructions said call for assistance, so I did and after over 30 minutes on the phone, the turbotax expert gave up and said I cannot file an amendment with TurboTax. I was told to print a copy of my return and mail it in.
Date published: 2023-04-05
Rated 5 out of 5 by Ceu299 from great product great experience and fast product Very easy to use
Date published: 2023-04-05
Rated 5 out of 5 by TeenAnge from So Easy and Fast All I can say is it was easy and fast as ever. Excellent!
All TurboTax® Offerings Reviews - Page 4663
Date published: 2023-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by JugeeM from New Format NOT intuitive I did not like the "revamping" of the software. The racetrack thing was gimmicky. Basic functionality was not intuitive. I had to "search" to apply my refund to 1Q estimate. I could not preview Schedule C. Things that were very easy last year.
Date published: 2023-04-05
Rated 5 out of 5 by Ojet from TurboTax is Awesome! Easy to use, understand and navigate. I would use it again next year
Date published: 2023-04-05
Rated 2 out of 5 by Baxjak from Turbo Tax Increases Fees Turbo Tax increased their fees this year I don't see the reasoning behind it..They also brought in a 3rd party Green Dot which charged me $39 extra and would'nt allow me to continue return until I checked off their boxes to their sole benefit..I file a simple return and these added on fees were not necessary..really gonna have to think about Turbo Tx next year..if they can do taxes electronicaly we should be able to as well..
Date published: 2023-04-05
Rated 5 out of 5 by Bastropian from Consistency My eighth year using TurboTax and it gets easier every time.
Date published: 2023-04-05
Rated 5 out of 5 by Bucky Bob from is very good all good keep the good work I have been using turbo tax for many years
Date published: 2023-04-05
Rated 3 out of 5 by Edwin Ray from Not as easy as last year I don't like the idea that I can't see my work on the 1040 and Schedules until after I have sent it in.
Date published: 2023-04-05
Rated 3 out of 5 by CletusC from Your Product is convenient, but too expensive I had a great experience until checkout. Y'all took over half my return and to charge $40 to pay for your service with my return is absurd. I do the work filling things out, I could have paid an accountant to file for me and saved me two hours of my time. I have used your product for free for years and just because I have a 1099 and a side hustle I have to pay you over $200 for your service. I'm just trying to be a responsible citizen and report my side income and it cost me to file with you guys. It kills me. If you don't add filing 1099s to your free platform next year I will be looking into other options.
Date published: 2023-04-05
Rated 1 out of 5 by zapp69alex from turbotax Deluxe I needed to file an amended return and the instructions said call for assistance, so I did and after over 30 minutes on the phone, the turbotax expert gave up and said I cannot file an amendment with TurboTax. I was told to print a copy of my return and mail it in.
Date published: 2023-04-05
Rated 5 out of 5 by Ceu299 from great product great experience and fast product Very easy to use
Date published: 2023-04-05
Rated 5 out of 5 by TeenAnge from So Easy and Fast All I can say is it was easy and fast as ever. Excellent!
All TurboTax® Offerings Reviews - Page 4663
Date published: 2023-04-05