TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Awesome Been with them a long time and never let me down for real.
Date published: 2022-04-25
Rated 5 out of 5 by from I LOVE My Turbo Tax Family I had a problem with a form and it would not allow me to E-file. After talking with a live rep, I was able to E-file my taxes. I didn't even know I could delete a form myself, so I learned something new.
Date published: 2022-04-25
Rated 5 out of 5 by from easy to use It was fast and easy to use , all I had to do is snap pics of w2 and 1099
Date published: 2022-04-25
Rated 5 out of 5 by from Easy to use Convenient website , easy to use and very simple site
Date published: 2022-04-25
Rated 4 out of 5 by from I Love Using Turbo Tax every yer Using the product was easy with the walk through; however, I was never prompted for my IP PIN. Therefore, my 1st eFiling was rejected. Upon entering the Turbo again to correct the error, I still was not prompted, nor asked for my IP PIN. I had to enter the actual forms to fill in the requested IP PIN.
Date published: 2022-04-25
Rated 1 out of 5 by from Not worth it. TurboTax is worth it. Simply not worth the money. So sad.
Date published: 2022-04-25
Rated 3 out of 5 by from TurboTax needs improvement The lady tried to help as much as she knows but TT use is not worth the cost/trouble/time/effort needed to file tax.
Date published: 2022-04-25
Rated 4 out of 5 by from TurboTax is Wirth The Try Overall my experience was good. The wait at times was long, but the experts were helpful.
Date published: 2022-04-25
Rated 5 out of 5 by from Quick Easy Amazing It was a quick and easy process especially with this year being nuts with my employment in 3 different states at once.
Date published: 2022-04-25
Rated 5 out of 5 by from I'm so glad I did it! I have always done my own income taxes. I've used TurboTax for several years. It has always been easy to use. This year, I had some unusual gains, and I hit some snags. BIG snags. In complete desperation, I turned to the Full Service Premier services. I had a wonderful tax expert who removed all the knots I had created. I went from intense frustration to calm. I don't know if I'll ever go back to doing it myself. Turbo Tax Live Full Service Premier gave me back my peace. I'm very grateful that this service was available. I would have been sunk without it.
Date published: 2022-04-25
All TurboTax® Offerings Reviews - Page 467
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Been with them a long time and never let me down for real.
Date published: 2022-04-25
Rated 5 out of 5 by from I LOVE My Turbo Tax Family I had a problem with a form and it would not allow me to E-file. After talking with a live rep, I was able to E-file my taxes. I didn't even know I could delete a form myself, so I learned something new.
Date published: 2022-04-25
Rated 5 out of 5 by from easy to use It was fast and easy to use , all I had to do is snap pics of w2 and 1099
Date published: 2022-04-25
Rated 5 out of 5 by from Easy to use Convenient website , easy to use and very simple site
Date published: 2022-04-25
Rated 4 out of 5 by from I Love Using Turbo Tax every yer Using the product was easy with the walk through; however, I was never prompted for my IP PIN. Therefore, my 1st eFiling was rejected. Upon entering the Turbo again to correct the error, I still was not prompted, nor asked for my IP PIN. I had to enter the actual forms to fill in the requested IP PIN.
Date published: 2022-04-25
Rated 1 out of 5 by from Not worth it. TurboTax is worth it. Simply not worth the money. So sad.
Date published: 2022-04-25
Rated 3 out of 5 by from TurboTax needs improvement The lady tried to help as much as she knows but TT use is not worth the cost/trouble/time/effort needed to file tax.
Date published: 2022-04-25
Rated 4 out of 5 by from TurboTax is Wirth The Try Overall my experience was good. The wait at times was long, but the experts were helpful.
Date published: 2022-04-25
Rated 5 out of 5 by from Quick Easy Amazing It was a quick and easy process especially with this year being nuts with my employment in 3 different states at once.
Date published: 2022-04-25
Rated 5 out of 5 by from I'm so glad I did it! I have always done my own income taxes. I've used TurboTax for several years. It has always been easy to use. This year, I had some unusual gains, and I hit some snags. BIG snags. In complete desperation, I turned to the Full Service Premier services. I had a wonderful tax expert who removed all the knots I had created. I went from intense frustration to calm. I don't know if I'll ever go back to doing it myself. Turbo Tax Live Full Service Premier gave me back my peace. I'm very grateful that this service was available. I would have been sunk without it.
Date published: 2022-04-25
All TurboTax® Offerings Reviews - Page 467