TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Helpful I dread doing my taxes each year, but I actually got a refund instead of paying in. I'm glad they helped with the depreciation of my vehicle.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is awesome I have been using TurboTax for years and i feel comfortable using it. everything is explained in detail. i would recommend it to anyone it saves time and money.
Date published: 2023-04-02
Rated 3 out of 5 by from turbo tax not too hard, could not find where to add primary residrnce deductions like insurance, interest, condo fees etc
Date published: 2023-04-02
Rated 4 out of 5 by from It's fine. I'm a bit disappointed that taxes have gotten so complicated that I need to rely on software.
Date published: 2023-04-02
Rated 5 out of 5 by from Great tool for preparing and filing taxes With too many things happening in life, I was able to address all the tax situation arising out of it with the tool. Gabriel, who was the tax expert from TurboTax went over and reviewed , made sure I have filled it correctly and answered all my questions promptly and professionally.
Date published: 2023-04-02
Rated 4 out of 5 by from Initial software issue. Took 2 hours to figure out an apparent software glitch that caused a Keychain password box to pop up whenever I went to the file menu. Luckily many other people had this issue which I discovered through Google. Would not accept my password. A reboot solved it.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is awesome Have used Turbo Tax for over 20 years now. It's very easy to use.
Date published: 2023-04-02
Rated 2 out of 5 by from marginally better than other software This product was marginally more useful to other software that does the same thing. I spent nearly $300 for a product that was extremely frustrating at times, and unhelpful at others. It was less helpful, and more expensive than previous years. The only thing that gave it a second star, is the user interface. If that was not intuitive and easy to navigate, this product would receive one star from me. This product is so bad it has made me want to run for elected office so that I can change the way taxes are filed (a "check this box if this is not how much you should receive" style system) to make everyone's lives a little easier, and to pull money away from this corporation. Still this product is marginally better than other, similar products.
Date published: 2023-04-02
Rated 5 out of 5 by from I live TurboTax-so easy to use TurboTax makes filing taxes easy. I never worry about accuracy of my tax refund.
Date published: 2023-04-02
Rated 4 out of 5 by from review Takes you through all the steps to get best results. Would like ideas on how to reduce amount owed.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4656
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helpful I dread doing my taxes each year, but I actually got a refund instead of paying in. I'm glad they helped with the depreciation of my vehicle.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is awesome I have been using TurboTax for years and i feel comfortable using it. everything is explained in detail. i would recommend it to anyone it saves time and money.
Date published: 2023-04-02
Rated 3 out of 5 by from turbo tax not too hard, could not find where to add primary residrnce deductions like insurance, interest, condo fees etc
Date published: 2023-04-02
Rated 4 out of 5 by from It's fine. I'm a bit disappointed that taxes have gotten so complicated that I need to rely on software.
Date published: 2023-04-02
Rated 5 out of 5 by from Great tool for preparing and filing taxes With too many things happening in life, I was able to address all the tax situation arising out of it with the tool. Gabriel, who was the tax expert from TurboTax went over and reviewed , made sure I have filled it correctly and answered all my questions promptly and professionally.
Date published: 2023-04-02
Rated 4 out of 5 by from Initial software issue. Took 2 hours to figure out an apparent software glitch that caused a Keychain password box to pop up whenever I went to the file menu. Luckily many other people had this issue which I discovered through Google. Would not accept my password. A reboot solved it.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is awesome Have used Turbo Tax for over 20 years now. It's very easy to use.
Date published: 2023-04-02
Rated 2 out of 5 by from marginally better than other software This product was marginally more useful to other software that does the same thing. I spent nearly $300 for a product that was extremely frustrating at times, and unhelpful at others. It was less helpful, and more expensive than previous years. The only thing that gave it a second star, is the user interface. If that was not intuitive and easy to navigate, this product would receive one star from me. This product is so bad it has made me want to run for elected office so that I can change the way taxes are filed (a "check this box if this is not how much you should receive" style system) to make everyone's lives a little easier, and to pull money away from this corporation. Still this product is marginally better than other, similar products.
Date published: 2023-04-02
Rated 5 out of 5 by from I live TurboTax-so easy to use TurboTax makes filing taxes easy. I never worry about accuracy of my tax refund.
Date published: 2023-04-02
Rated 4 out of 5 by from review Takes you through all the steps to get best results. Would like ideas on how to reduce amount owed.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4656