TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from 8 years in a row using this! I've used this for the last 8 years, never had any issues and get everything back like they say. That should say everything I need to say, Thank you TurboTax Inuit!
Date published: 2023-04-19
Rated 5 out of 5 by from So Easy! I'm amazed by how easy it was to file my taxes. The information that TurboTax provided throughout the process was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by from Best Tax Software on the Market Very easy to use, extremely intuitive, and guides your through the process.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbo I like turbo tax I have never had an issue with payment until now. I did not choose the deluxe package and I tried to take it off and just pay for the standard packet however it did not let me do it I was charged more than I anticipated to pay. Over all it was good.
Date published: 2023-04-19
Rated 2 out of 5 by from very unhappy with the changes made to TT this year We are very unhappy that the links between the forms and the worksheets were not interactive. Also, was totally miffed when the online filing system had a credit card pay wall that had to be cleared which caused us to miss our midnight deadline by 8 minutes. TT / Intuit should pay any penalties issued by the IRS and or the State of Maryland for this delay in filing since we would have made the deadline with 5 minutes to spare if this pay wall had not been there. We will be looking for another Tax Preparing software next year. So sad since we have been TT users for over two decades.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is amazing I’ve used turbo tax for years and I refuse to use any other tax preparation service! The best!
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and easy! It was quick and easy. My taxes were done within minutes!
Date published: 2023-04-19
Rated 5 out of 5 by from good and easy i found everything easy to use i really like your program
Date published: 2023-04-19
Rated 4 out of 5 by from Always good experience Does what it is supposed to do. Easy to use for the most part. A few things are hard to find but once you find them...easy to use
Date published: 2023-04-19
Rated 4 out of 5 by from yes awesome wish there was more interaction with live chat but overall all good
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 466
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 8 years in a row using this! I've used this for the last 8 years, never had any issues and get everything back like they say. That should say everything I need to say, Thank you TurboTax Inuit!
Date published: 2023-04-19
Rated 5 out of 5 by from So Easy! I'm amazed by how easy it was to file my taxes. The information that TurboTax provided throughout the process was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by from Best Tax Software on the Market Very easy to use, extremely intuitive, and guides your through the process.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbo I like turbo tax I have never had an issue with payment until now. I did not choose the deluxe package and I tried to take it off and just pay for the standard packet however it did not let me do it I was charged more than I anticipated to pay. Over all it was good.
Date published: 2023-04-19
Rated 2 out of 5 by from very unhappy with the changes made to TT this year We are very unhappy that the links between the forms and the worksheets were not interactive. Also, was totally miffed when the online filing system had a credit card pay wall that had to be cleared which caused us to miss our midnight deadline by 8 minutes. TT / Intuit should pay any penalties issued by the IRS and or the State of Maryland for this delay in filing since we would have made the deadline with 5 minutes to spare if this pay wall had not been there. We will be looking for another Tax Preparing software next year. So sad since we have been TT users for over two decades.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is amazing I’ve used turbo tax for years and I refuse to use any other tax preparation service! The best!
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and easy! It was quick and easy. My taxes were done within minutes!
Date published: 2023-04-19
Rated 5 out of 5 by from good and easy i found everything easy to use i really like your program
Date published: 2023-04-19
Rated 4 out of 5 by from Always good experience Does what it is supposed to do. Easy to use for the most part. A few things are hard to find but once you find them...easy to use
Date published: 2023-04-19
Rated 4 out of 5 by from yes awesome wish there was more interaction with live chat but overall all good
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 466