TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Luv2campaway from
Much improved over previous years!
In the past, I have found TurboTax's screens to be hard to read because the font color was too light. Finally, this year, it was bright and easy to read.
Date published: 2023-04-02
Rated 5 out of 5 by
Big B B from
Always happy to use Turbotax
I always get a wonderful refund. This year was smaller but I'm satisfied.
Date published: 2023-04-02
Rated 3 out of 5 by
leighla12345678910 from
doesn't quite explain like I'm a child.
I know nothing about taxes. And while, for the most part, I feel like I can complete my taxes with turbo tax, there's a huge part of me that feels like I'm missing out on deductions that a tax expert might find. I find the state tax section to be especially confusing. Literally none of the info from quickbooks transferred over to Turbo Tax this year...after several attempts. Last year we used someone at turbo tax to assist us b/c my husband has his own business, and when we found out that quick books had not accounted for an entire quarter of expenses (she never found that), she told us we were being unethical and quit helping us. So yeah...that was interesting.
Date published: 2023-04-02
Rated 3 out of 5 by
Eric2323 from
Its fine
The overall use of the software is simple and easy, but my entire return just went to paying for the extra features that I apparently have to pay for to file all my taxes correctly. I get that this is a business that is trying to make money, but as a lower income person it sucks losing some extra money to a large company.
Date published: 2023-04-02
Rated 5 out of 5 by
DMM01 from
very good
great product and easy to work with, and the software is very responsive
Date published: 2023-04-02
Rated 5 out of 5 by
Graywuest from
Awesome
Super easy to use. I will sure make sure I tell family and friends.
Date published: 2023-04-02
Rated 5 out of 5 by
DDNJOHN from
excellent!!
This sure made "tax time" a whole lot easier. I couldn't believe how easy it became. Thanks for a great program.
Date published: 2023-04-02
Rated 5 out of 5 by
apippsqueek from
So Easy!!!
This was so much easier and quicker than gathering information for our accountant...and we ended up with a better refund!
Date published: 2023-04-02
Rated 3 out of 5 by
Longarm Quilter from
Intuitive - Not as good as past versions
This year's version would not work with my purchased premier account with my MAC Book. I has to go to an older version of my PC. Not compatible with MAC - it locked up. I had to have help from personal TurboTax representative!
Date published: 2023-04-02
Rated 1 out of 5 by
Michael A frustrated from
so much for free
I guess this service is not really "free" any more.
All TurboTax® Offerings Reviews - Page 4635
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Luv2campaway from
Much improved over previous years!
In the past, I have found TurboTax's screens to be hard to read because the font color was too light. Finally, this year, it was bright and easy to read.
Date published: 2023-04-02
Rated 5 out of 5 by
Big B B from
Always happy to use Turbotax
I always get a wonderful refund. This year was smaller but I'm satisfied.
Date published: 2023-04-02
Rated 3 out of 5 by
leighla12345678910 from
doesn't quite explain like I'm a child.
I know nothing about taxes. And while, for the most part, I feel like I can complete my taxes with turbo tax, there's a huge part of me that feels like I'm missing out on deductions that a tax expert might find. I find the state tax section to be especially confusing. Literally none of the info from quickbooks transferred over to Turbo Tax this year...after several attempts. Last year we used someone at turbo tax to assist us b/c my husband has his own business, and when we found out that quick books had not accounted for an entire quarter of expenses (she never found that), she told us we were being unethical and quit helping us. So yeah...that was interesting.
Date published: 2023-04-02
Rated 3 out of 5 by
Eric2323 from
Its fine
The overall use of the software is simple and easy, but my entire return just went to paying for the extra features that I apparently have to pay for to file all my taxes correctly. I get that this is a business that is trying to make money, but as a lower income person it sucks losing some extra money to a large company.
Date published: 2023-04-02
Rated 5 out of 5 by
DMM01 from
very good
great product and easy to work with, and the software is very responsive
Date published: 2023-04-02
Rated 5 out of 5 by
Graywuest from
Awesome
Super easy to use. I will sure make sure I tell family and friends.
Date published: 2023-04-02
Rated 5 out of 5 by
DDNJOHN from
excellent!!
This sure made "tax time" a whole lot easier. I couldn't believe how easy it became. Thanks for a great program.
Date published: 2023-04-02
Rated 5 out of 5 by
apippsqueek from
So Easy!!!
This was so much easier and quicker than gathering information for our accountant...and we ended up with a better refund!
Date published: 2023-04-02
Rated 3 out of 5 by
Longarm Quilter from
Intuitive - Not as good as past versions
This year's version would not work with my purchased premier account with my MAC Book. I has to go to an older version of my PC. Not compatible with MAC - it locked up. I had to have help from personal TurboTax representative!
Date published: 2023-04-02
Rated 1 out of 5 by
Michael A frustrated from
so much for free
I guess this service is not really "free" any more.
All TurboTax® Offerings Reviews - Page 4635
Date published: 2023-04-02