TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not user friendly unless you pay Very hard to navigate unless you purchase their extras
Date published: 2022-04-19
Rated 5 out of 5 by from Exceptional Service I've been using TurboTax for years and years. It helps me accurately prepare my taxes, whether it's up keeping up with deductions or credits; all toward getting the best picture of what I owe in taxes or receive in a refund. Thanks TurboTax!
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax makes tax life easy Easy to use. Help when you need it. Great experience!!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Great! I've used Turbo Tax for over ten years and have found it and the support group to be excellent. Software is very user friendly.
Date published: 2022-04-19
Rated 5 out of 5 by from The Best My go to every year! I've tried the rest... rather stick with the best!!!
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS PERFECT This was easy to use. Explained all details. Imported my investment forms, help me when tax was rejected (I forgot I did receive a form) fixed it right up. thanks so much.
Date published: 2022-04-19
Rated 5 out of 5 by from You guys are incredible The TurboTax customer service were incredible. I talked to Jamie who helped me with my failed return
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax Was Super Easy This was my first time using TurboTax for my taxes and it was super easy to do. Not messy, no fuss, but super doper easy! Highly recommend TurboTax to work on your taxes. Will use again!
Date published: 2022-04-19
Rated 4 out of 5 by from All good except new MA form 63D-ELT I was sailing along completing the return for my sister's Special Needs Trust but at the end, after TTB said everything was good to go, the software got hung up when trying to file. It kept asking me to go back to the MA state return and "add information" that was deemed to be missing. There was no explanation of the new excise tax implemented in 2021 for non-resident trusts, which is unusual for TurboTax. I had to do an internet search when I realized that was what was preventing the submission of the e-file. I finally answered all the questions just right for the state return to be deemed acceptable for submission.
Date published: 2022-04-19
Rated 5 out of 5 by from perfect tool very easy to use, perfect tool for us Thank you so much
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 464
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not user friendly unless you pay Very hard to navigate unless you purchase their extras
Date published: 2022-04-19
Rated 5 out of 5 by from Exceptional Service I've been using TurboTax for years and years. It helps me accurately prepare my taxes, whether it's up keeping up with deductions or credits; all toward getting the best picture of what I owe in taxes or receive in a refund. Thanks TurboTax!
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax makes tax life easy Easy to use. Help when you need it. Great experience!!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Great! I've used Turbo Tax for over ten years and have found it and the support group to be excellent. Software is very user friendly.
Date published: 2022-04-19
Rated 5 out of 5 by from The Best My go to every year! I've tried the rest... rather stick with the best!!!
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS PERFECT This was easy to use. Explained all details. Imported my investment forms, help me when tax was rejected (I forgot I did receive a form) fixed it right up. thanks so much.
Date published: 2022-04-19
Rated 5 out of 5 by from You guys are incredible The TurboTax customer service were incredible. I talked to Jamie who helped me with my failed return
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax Was Super Easy This was my first time using TurboTax for my taxes and it was super easy to do. Not messy, no fuss, but super doper easy! Highly recommend TurboTax to work on your taxes. Will use again!
Date published: 2022-04-19
Rated 4 out of 5 by from All good except new MA form 63D-ELT I was sailing along completing the return for my sister's Special Needs Trust but at the end, after TTB said everything was good to go, the software got hung up when trying to file. It kept asking me to go back to the MA state return and "add information" that was deemed to be missing. There was no explanation of the new excise tax implemented in 2021 for non-resident trusts, which is unusual for TurboTax. I had to do an internet search when I realized that was what was preventing the submission of the e-file. I finally answered all the questions just right for the state return to be deemed acceptable for submission.
Date published: 2022-04-19
Rated 5 out of 5 by from perfect tool very easy to use, perfect tool for us Thank you so much
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 464