TURBOTAX LIVE CUSTOMER REVIEWS
TurboTax Live Reviews
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Rated 1 out of 5 by
Tacobelly from
Not user friendly unless you pay
Very hard to navigate unless you purchase their extras
Date published: 2022-04-19
Rated 5 out of 5 by
KarenTG from
Exceptional Service
I've been using TurboTax for years and years. It helps me accurately prepare my taxes, whether it's up keeping up with deductions or credits; all toward getting the best picture of what I owe in taxes or receive in a refund. Thanks TurboTax!
Date published: 2022-04-19
Rated 5 out of 5 by
V444 from
TurboTax makes tax life easy
Easy to use. Help when you need it. Great experience!!
Date published: 2022-04-19
Rated 5 out of 5 by
Th0mas F from
Turbo Tax is Great!
I've used Turbo Tax for over ten years and have found it and the support group to be excellent. Software is very user friendly.
Date published: 2022-04-19
Rated 5 out of 5 by
Boodacris from
The Best
My go to every year! I've tried the rest... rather stick with the best!!!
Date published: 2022-04-19
Rated 5 out of 5 by
Selinas from
TURBO TAX IS PERFECT
This was easy to use. Explained all details. Imported my investment forms, help me when tax was rejected (I forgot I did receive a form) fixed it right up. thanks so much.
Date published: 2022-04-19
Rated 5 out of 5 by
mynameisnoteli from
You guys are incredible
The TurboTax customer service were incredible. I talked to Jamie who helped me with my failed return
Date published: 2022-04-19
Rated 5 out of 5 by
Mikebson from
TurboTax Was Super Easy
This was my first time using TurboTax for my taxes and it was super easy to do. Not messy, no fuss, but super doper easy! Highly recommend TurboTax to work on your taxes. Will use again!
Date published: 2022-04-19
Rated 4 out of 5 by
null from
All good except new MA form 63D-ELT
I was sailing along completing the return for my sister's Special Needs Trust but at the end, after TTB said everything was good to go, the software got hung up when trying to file. It kept asking me to go back to the MA state return and "add information" that was deemed to be missing. There was no explanation of the new excise tax implemented in 2021 for non-resident trusts, which is unusual for TurboTax. I had to do an internet search when I realized that was what was preventing the submission of the e-file. I finally answered all the questions just right for the state return to be deemed acceptable for submission.
Date published: 2022-04-19
Rated 5 out of 5 by
t and a from
perfect tool
very easy to use, perfect tool for us Thank you so much
All TurboTax® Offerings Reviews - Page 464
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Tacobelly from
Not user friendly unless you pay
Very hard to navigate unless you purchase their extras
Date published: 2022-04-19
Rated 5 out of 5 by
KarenTG from
Exceptional Service
I've been using TurboTax for years and years. It helps me accurately prepare my taxes, whether it's up keeping up with deductions or credits; all toward getting the best picture of what I owe in taxes or receive in a refund. Thanks TurboTax!
Date published: 2022-04-19
Rated 5 out of 5 by
V444 from
TurboTax makes tax life easy
Easy to use. Help when you need it. Great experience!!
Date published: 2022-04-19
Rated 5 out of 5 by
Th0mas F from
Turbo Tax is Great!
I've used Turbo Tax for over ten years and have found it and the support group to be excellent. Software is very user friendly.
Date published: 2022-04-19
Rated 5 out of 5 by
Boodacris from
The Best
My go to every year! I've tried the rest... rather stick with the best!!!
Date published: 2022-04-19
Rated 5 out of 5 by
Selinas from
TURBO TAX IS PERFECT
This was easy to use. Explained all details. Imported my investment forms, help me when tax was rejected (I forgot I did receive a form) fixed it right up. thanks so much.
Date published: 2022-04-19
Rated 5 out of 5 by
mynameisnoteli from
You guys are incredible
The TurboTax customer service were incredible. I talked to Jamie who helped me with my failed return
Date published: 2022-04-19
Rated 5 out of 5 by
Mikebson from
TurboTax Was Super Easy
This was my first time using TurboTax for my taxes and it was super easy to do. Not messy, no fuss, but super doper easy! Highly recommend TurboTax to work on your taxes. Will use again!
Date published: 2022-04-19
Rated 4 out of 5 by
null from
All good except new MA form 63D-ELT
I was sailing along completing the return for my sister's Special Needs Trust but at the end, after TTB said everything was good to go, the software got hung up when trying to file. It kept asking me to go back to the MA state return and "add information" that was deemed to be missing. There was no explanation of the new excise tax implemented in 2021 for non-resident trusts, which is unusual for TurboTax. I had to do an internet search when I realized that was what was preventing the submission of the e-file. I finally answered all the questions just right for the state return to be deemed acceptable for submission.
Date published: 2022-04-19
Rated 5 out of 5 by
t and a from
perfect tool
very easy to use, perfect tool for us Thank you so much
All TurboTax® Offerings Reviews - Page 464
Date published: 2022-04-19