TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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TurboTax Online
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Rated 1 out of 5 by
NoCal user from
Too many bugs in this version
Preparing the return was fine. But the program would not autosave or let me manually save indicating that I did not have permission. Thus it would not file. I DO HAVE PERMISSION on my Mac. The fix that the program suggested did not actually exist. I searched the web for a workaround and was finally able to save and file. Lost of wasted time and re-inputs.
Date published: 2023-04-02
Rated 4 out of 5 by
Giorno from
Turbo tax is helpful majority of times.
My major difficulty was reporting an additional form re: 1099R. The process was cumbersome. However, I was informed as to what needed to be done and I was successful.
Date published: 2023-04-02
Rated 5 out of 5 by
kimandart from
Fantastic!!
I have been using this program for the past 7-8 years. Great program. Anyone can do it.
Date published: 2023-04-02
Rated 5 out of 5 by
Anthony Tony M from
TurboTax quick and easy as usual
I have used TurboTax almost exclusively since I have been doing my taxes since I was 16 years old. The step by step process is always smooth and easy to understand. They guide you each step and there's live help available if you need it. I just do a normal W2 with nothing fancy so it is fast and efile is easy.
Date published: 2023-04-02
Rated 2 out of 5 by
Micky Doodle from
I feel like I've been had by Intuit
I have no good reviews for Turbotax. It is big-business getting my money any way they can. The upcharging is outrageous. Twenty bucks here, fifty bucks there. They have no shame nor compassion
Date published: 2023-04-02
Rated 5 out of 5 by
Karen 7 kids and dog cat from
Turbo tax is great
Very good support and software system will recommend
Date published: 2023-04-02
Rated 1 out of 5 by
Annoyed9823746082734 from
Surprise Fees
2.49% convenience fee for using my credit card is absolutely ridiculous.
Date published: 2023-04-02
Rated 3 out of 5 by
jeff111134 from
Not great for HSA or property leasing topics
Difficult to get answers to questions about the application's treatment of HSA topics. TT would not complete unless I [incorrectly] claimed to have HDHP coverage in 2022. Had to go back and manually update the correct answer.
Date published: 2023-04-02
Rated 5 out of 5 by
you pick t1h1e1 n1a1m1e from
Almost awesome
While I rate Turbo tax highly, especially on easily covering so many issues. I do wish i could print the comparisons between the prior year and current, plus make it easier to find how to print the return before filing.
Date published: 2023-04-02
Rated 2 out of 5 by
nottoohappyagain from
not impressed esp for the price
not too easy to use and overpriced for what you get.
All TurboTax® Offerings Reviews - Page 4629
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
NoCal user from
Too many bugs in this version
Preparing the return was fine. But the program would not autosave or let me manually save indicating that I did not have permission. Thus it would not file. I DO HAVE PERMISSION on my Mac. The fix that the program suggested did not actually exist. I searched the web for a workaround and was finally able to save and file. Lost of wasted time and re-inputs.
Date published: 2023-04-02
Rated 4 out of 5 by
Giorno from
Turbo tax is helpful majority of times.
My major difficulty was reporting an additional form re: 1099R. The process was cumbersome. However, I was informed as to what needed to be done and I was successful.
Date published: 2023-04-02
Rated 5 out of 5 by
kimandart from
Fantastic!!
I have been using this program for the past 7-8 years. Great program. Anyone can do it.
Date published: 2023-04-02
Rated 5 out of 5 by
Anthony Tony M from
TurboTax quick and easy as usual
I have used TurboTax almost exclusively since I have been doing my taxes since I was 16 years old. The step by step process is always smooth and easy to understand. They guide you each step and there's live help available if you need it. I just do a normal W2 with nothing fancy so it is fast and efile is easy.
Date published: 2023-04-02
Rated 2 out of 5 by
Micky Doodle from
I feel like I've been had by Intuit
I have no good reviews for Turbotax. It is big-business getting my money any way they can. The upcharging is outrageous. Twenty bucks here, fifty bucks there. They have no shame nor compassion
Date published: 2023-04-02
Rated 5 out of 5 by
Karen 7 kids and dog cat from
Turbo tax is great
Very good support and software system will recommend
Date published: 2023-04-02
Rated 1 out of 5 by
Annoyed9823746082734 from
Surprise Fees
2.49% convenience fee for using my credit card is absolutely ridiculous.
Date published: 2023-04-02
Rated 3 out of 5 by
jeff111134 from
Not great for HSA or property leasing topics
Difficult to get answers to questions about the application's treatment of HSA topics. TT would not complete unless I [incorrectly] claimed to have HDHP coverage in 2022. Had to go back and manually update the correct answer.
Date published: 2023-04-02
Rated 5 out of 5 by
you pick t1h1e1 n1a1m1e from
Almost awesome
While I rate Turbo tax highly, especially on easily covering so many issues. I do wish i could print the comparisons between the prior year and current, plus make it easier to find how to print the return before filing.
Date published: 2023-04-02
Rated 2 out of 5 by
nottoohappyagain from
not impressed esp for the price
not too easy to use and overpriced for what you get.
All TurboTax® Offerings Reviews - Page 4629
Date published: 2023-04-02