TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Too many bugs in this version Preparing the return was fine. But the program would not autosave or let me manually save indicating that I did not have permission. Thus it would not file. I DO HAVE PERMISSION on my Mac. The fix that the program suggested did not actually exist. I searched the web for a workaround and was finally able to save and file. Lost of wasted time and re-inputs.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo tax is helpful majority of times. My major difficulty was reporting an additional form re: 1099R. The process was cumbersome. However, I was informed as to what needed to be done and I was successful.
Date published: 2023-04-02
Rated 5 out of 5 by from Fantastic!! I have been using this program for the past 7-8 years. Great program. Anyone can do it.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax quick and easy as usual I have used TurboTax almost exclusively since I have been doing my taxes since I was 16 years old. The step by step process is always smooth and easy to understand. They guide you each step and there's live help available if you need it. I just do a normal W2 with nothing fancy so it is fast and efile is easy.
Date published: 2023-04-02
Rated 2 out of 5 by from I feel like I've been had by Intuit I have no good reviews for Turbotax. It is big-business getting my money any way they can. The upcharging is outrageous. Twenty bucks here, fifty bucks there. They have no shame nor compassion
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is great Very good support and software system will recommend
Date published: 2023-04-02
Rated 1 out of 5 by from Surprise Fees 2.49% convenience fee for using my credit card is absolutely ridiculous.
Date published: 2023-04-02
Rated 3 out of 5 by from Not great for HSA or property leasing topics Difficult to get answers to questions about the application's treatment of HSA topics. TT would not complete unless I [incorrectly] claimed to have HDHP coverage in 2022. Had to go back and manually update the correct answer.
Date published: 2023-04-02
Rated 5 out of 5 by from Almost awesome While I rate Turbo tax highly, especially on easily covering so many issues. I do wish i could print the comparisons between the prior year and current, plus make it easier to find how to print the return before filing.
Date published: 2023-04-02
Rated 2 out of 5 by from not impressed esp for the price not too easy to use and overpriced for what you get.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4629
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Too many bugs in this version Preparing the return was fine. But the program would not autosave or let me manually save indicating that I did not have permission. Thus it would not file. I DO HAVE PERMISSION on my Mac. The fix that the program suggested did not actually exist. I searched the web for a workaround and was finally able to save and file. Lost of wasted time and re-inputs.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo tax is helpful majority of times. My major difficulty was reporting an additional form re: 1099R. The process was cumbersome. However, I was informed as to what needed to be done and I was successful.
Date published: 2023-04-02
Rated 5 out of 5 by from Fantastic!! I have been using this program for the past 7-8 years. Great program. Anyone can do it.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax quick and easy as usual I have used TurboTax almost exclusively since I have been doing my taxes since I was 16 years old. The step by step process is always smooth and easy to understand. They guide you each step and there's live help available if you need it. I just do a normal W2 with nothing fancy so it is fast and efile is easy.
Date published: 2023-04-02
Rated 2 out of 5 by from I feel like I've been had by Intuit I have no good reviews for Turbotax. It is big-business getting my money any way they can. The upcharging is outrageous. Twenty bucks here, fifty bucks there. They have no shame nor compassion
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is great Very good support and software system will recommend
Date published: 2023-04-02
Rated 1 out of 5 by from Surprise Fees 2.49% convenience fee for using my credit card is absolutely ridiculous.
Date published: 2023-04-02
Rated 3 out of 5 by from Not great for HSA or property leasing topics Difficult to get answers to questions about the application's treatment of HSA topics. TT would not complete unless I [incorrectly] claimed to have HDHP coverage in 2022. Had to go back and manually update the correct answer.
Date published: 2023-04-02
Rated 5 out of 5 by from Almost awesome While I rate Turbo tax highly, especially on easily covering so many issues. I do wish i could print the comparisons between the prior year and current, plus make it easier to find how to print the return before filing.
Date published: 2023-04-02
Rated 2 out of 5 by from not impressed esp for the price not too easy to use and overpriced for what you get.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4629