TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
carolinadad from
Somewhat hard to find solution to issue.
I had difficulty with e-file. I needed to update my turbotax and I didn't know what to do? I think turbotax should have a step to let you know to update before transmitting the e-file. Thanks! Once I completed that step it was flawless.
Date published: 2023-04-02
Rated 2 out of 5 by
Gort 350 from
Clunky State Prep
Lots of problems filing state. After downloading, program would not launch properly; stuck in loop.
Date published: 2023-04-02
Rated 1 out of 5 by
Rey484 from
Unnecessarily Expensive
More expensive than going in person to a tax professional at HR Block or somewhere else. Makes no sense that I pay more for less help. Used to be worth it to do my taxes through TurboTax but this is no longer the case. This is the last year I will be filing through TurboTax.
Date published: 2023-04-02
Rated 5 out of 5 by
Gaby22 from
Turbo Tax was simple to use
Great. Simple instructions. Not overly complicated.
Date published: 2023-04-02
Rated 5 out of 5 by
Sharon14470 from
Turbo Tax is easy to follow
I did not need any assistance in understanding the instructions. Fast and easy to follow.
Date published: 2023-04-02
Rated 5 out of 5 by
77CK from
Great Experience
First time I am doing my own taxes. Very easy, simple to follow steps. Live chat and phone support was timely and helpful.
Date published: 2023-04-02
Rated 5 out of 5 by
Maddib76 from
Turbo Tax
Easy to use! Easy to find answers to my questions.
Date published: 2023-04-02
Rated 5 out of 5 by
RICH105 from
Better better each year
LOVE THE PRODUCT..COULD NOT DO MY TAXES WITHOUT TURBOTAX
Date published: 2023-04-02
Rated 5 out of 5 by
Brian Mary from
easy
it was very easy. it was easier that prior years..
Date published: 2023-04-02
Rated 2 out of 5 by
BWiz from
TurboTax disappoints re getting Binance crypto
Binance has a Tax API, but I could not find that TurboTax can use it. Binance cannot produce a TXF file either (only a useless CSV file). I needed to pay extra to Koinly, which can use the Binance tax API to extract the needed data and then produce a TXF file that TurboTax can use. If Koinly (and similar services) can extract data from the APIs of many exchanges, why is TurboTax not able to do the same?
All TurboTax® Offerings Reviews - Page 4625
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
carolinadad from
Somewhat hard to find solution to issue.
I had difficulty with e-file. I needed to update my turbotax and I didn't know what to do? I think turbotax should have a step to let you know to update before transmitting the e-file. Thanks! Once I completed that step it was flawless.
Date published: 2023-04-02
Rated 2 out of 5 by
Gort 350 from
Clunky State Prep
Lots of problems filing state. After downloading, program would not launch properly; stuck in loop.
Date published: 2023-04-02
Rated 1 out of 5 by
Rey484 from
Unnecessarily Expensive
More expensive than going in person to a tax professional at HR Block or somewhere else. Makes no sense that I pay more for less help. Used to be worth it to do my taxes through TurboTax but this is no longer the case. This is the last year I will be filing through TurboTax.
Date published: 2023-04-02
Rated 5 out of 5 by
Gaby22 from
Turbo Tax was simple to use
Great. Simple instructions. Not overly complicated.
Date published: 2023-04-02
Rated 5 out of 5 by
Sharon14470 from
Turbo Tax is easy to follow
I did not need any assistance in understanding the instructions. Fast and easy to follow.
Date published: 2023-04-02
Rated 5 out of 5 by
77CK from
Great Experience
First time I am doing my own taxes. Very easy, simple to follow steps. Live chat and phone support was timely and helpful.
Date published: 2023-04-02
Rated 5 out of 5 by
Maddib76 from
Turbo Tax
Easy to use! Easy to find answers to my questions.
Date published: 2023-04-02
Rated 5 out of 5 by
RICH105 from
Better better each year
LOVE THE PRODUCT..COULD NOT DO MY TAXES WITHOUT TURBOTAX
Date published: 2023-04-02
Rated 5 out of 5 by
Brian Mary from
easy
it was very easy. it was easier that prior years..
Date published: 2023-04-02
Rated 2 out of 5 by
BWiz from
TurboTax disappoints re getting Binance crypto
Binance has a Tax API, but I could not find that TurboTax can use it. Binance cannot produce a TXF file either (only a useless CSV file). I needed to pay extra to Koinly, which can use the Binance tax API to extract the needed data and then produce a TXF file that TurboTax can use. If Koinly (and similar services) can extract data from the APIs of many exchanges, why is TurboTax not able to do the same?
All TurboTax® Offerings Reviews - Page 4625
Date published: 2023-04-02