TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Somewhat hard to find solution to issue. I had difficulty with e-file. I needed to update my turbotax and I didn't know what to do? I think turbotax should have a step to let you know to update before transmitting the e-file. Thanks! Once I completed that step it was flawless.
Date published: 2023-04-02
Rated 2 out of 5 by from Clunky State Prep Lots of problems filing state. After downloading, program would not launch properly; stuck in loop.
Date published: 2023-04-02
Rated 1 out of 5 by from Unnecessarily Expensive More expensive than going in person to a tax professional at HR Block or somewhere else. Makes no sense that I pay more for less help. Used to be worth it to do my taxes through TurboTax but this is no longer the case. This is the last year I will be filing through TurboTax.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax was simple to use Great. Simple instructions. Not overly complicated.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is easy to follow I did not need any assistance in understanding the instructions. Fast and easy to follow.
Date published: 2023-04-02
Rated 5 out of 5 by from Great Experience First time I am doing my own taxes. Very easy, simple to follow steps. Live chat and phone support was timely and helpful.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax Easy to use! Easy to find answers to my questions.
Date published: 2023-04-02
Rated 5 out of 5 by from Better better each year LOVE THE PRODUCT..COULD NOT DO MY TAXES WITHOUT TURBOTAX
Date published: 2023-04-02
Rated 5 out of 5 by from easy it was very easy. it was easier that prior years..
Date published: 2023-04-02
Rated 2 out of 5 by from TurboTax disappoints re getting Binance crypto Binance has a Tax API, but I could not find that TurboTax can use it. Binance cannot produce a TXF file either (only a useless CSV file). I needed to pay extra to Koinly, which can use the Binance tax API to extract the needed data and then produce a TXF file that TurboTax can use. If Koinly (and similar services) can extract data from the APIs of many exchanges, why is TurboTax not able to do the same?
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4625
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Somewhat hard to find solution to issue. I had difficulty with e-file. I needed to update my turbotax and I didn't know what to do? I think turbotax should have a step to let you know to update before transmitting the e-file. Thanks! Once I completed that step it was flawless.
Date published: 2023-04-02
Rated 2 out of 5 by from Clunky State Prep Lots of problems filing state. After downloading, program would not launch properly; stuck in loop.
Date published: 2023-04-02
Rated 1 out of 5 by from Unnecessarily Expensive More expensive than going in person to a tax professional at HR Block or somewhere else. Makes no sense that I pay more for less help. Used to be worth it to do my taxes through TurboTax but this is no longer the case. This is the last year I will be filing through TurboTax.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax was simple to use Great. Simple instructions. Not overly complicated.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is easy to follow I did not need any assistance in understanding the instructions. Fast and easy to follow.
Date published: 2023-04-02
Rated 5 out of 5 by from Great Experience First time I am doing my own taxes. Very easy, simple to follow steps. Live chat and phone support was timely and helpful.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax Easy to use! Easy to find answers to my questions.
Date published: 2023-04-02
Rated 5 out of 5 by from Better better each year LOVE THE PRODUCT..COULD NOT DO MY TAXES WITHOUT TURBOTAX
Date published: 2023-04-02
Rated 5 out of 5 by from easy it was very easy. it was easier that prior years..
Date published: 2023-04-02
Rated 2 out of 5 by from TurboTax disappoints re getting Binance crypto Binance has a Tax API, but I could not find that TurboTax can use it. Binance cannot produce a TXF file either (only a useless CSV file). I needed to pay extra to Koinly, which can use the Binance tax API to extract the needed data and then produce a TXF file that TurboTax can use. If Koinly (and similar services) can extract data from the APIs of many exchanges, why is TurboTax not able to do the same?
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4625