TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from EASY-EASY-EASY-EASY EASY-as-pie----A-73-year-old-and-a-74-year-old-were-able-to-follow-directions
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is Great and Easy I have been doing taxes for years and the process is always a breeze
Date published: 2023-04-02
Rated 5 out of 5 by from 2022 Tax Return This was super easy to use and very detailed. I would use this again next year.
Date published: 2023-04-02
Rated 4 out of 5 by from I love Turbo Tax with easy UI navigation! I have a suggestion: When I change the investment buy or sell price or dates from list page I get to a particular stock info which is great to edit details. But, when I go back to the list, it brings me back to the start of the list instead of where I started editing a particular stock. The scroll bar resets and does NOT remember where I was when I started editing a particular stock details. Thanks!
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome!! It was very easy to do! I was a little nervous since we have always had someone else do our taxes for us. I did the upgrade for Live Assistance and it was definitely worth it! It saved me from having to mail in my return beacause I wasn't able to figure out how to fix an issue my State return had. It was preventing me from being able to e-file.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome product Very easy thanks! Simple and explained the steps thanks
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo Tax is a very good tax preparation service. I have used Turbo Tax for many years and have been very satisfied. This year there were quite a few changes to the format that I needed to navigate. It was more user friendly previously but I got through it. It is a little annoying, each time I sign in, that I am asked if I want to upgrade my service. I said no the first time and that should stand while completing my return. Overall I was very satisfied and will continue using Turbo Tax.
Date published: 2023-04-02
Rated 5 out of 5 by from awesome service this is my second year i love it for the quick and easy process
Date published: 2023-04-02
Rated 5 out of 5 by from Great Product Turbo Tax is a detailed and simple product to use. The application asks for a lot of detailed information that you should have already. Personally - the only difference I see in using Turbo Tax as opposed to a tax preparation group is that you have to total all the different expenses as opposed to allowing someone else to do that for you . This process makes you think about your expenses and deductions. I enjoy using the product and the ease of sending the returns in. My review of the review process however is the opposite - rotten interface that requires a nickname to be entered that can only be from one person.
Date published: 2023-04-02
Rated 5 out of 5 by from Seamless process I always use TurboTax to file. I love the detailed breakdown it will give me if I owe funds.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4619
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY-EASY-EASY-EASY EASY-as-pie----A-73-year-old-and-a-74-year-old-were-able-to-follow-directions
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is Great and Easy I have been doing taxes for years and the process is always a breeze
Date published: 2023-04-02
Rated 5 out of 5 by from 2022 Tax Return This was super easy to use and very detailed. I would use this again next year.
Date published: 2023-04-02
Rated 4 out of 5 by from I love Turbo Tax with easy UI navigation! I have a suggestion: When I change the investment buy or sell price or dates from list page I get to a particular stock info which is great to edit details. But, when I go back to the list, it brings me back to the start of the list instead of where I started editing a particular stock. The scroll bar resets and does NOT remember where I was when I started editing a particular stock details. Thanks!
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome!! It was very easy to do! I was a little nervous since we have always had someone else do our taxes for us. I did the upgrade for Live Assistance and it was definitely worth it! It saved me from having to mail in my return beacause I wasn't able to figure out how to fix an issue my State return had. It was preventing me from being able to e-file.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome product Very easy thanks! Simple and explained the steps thanks
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo Tax is a very good tax preparation service. I have used Turbo Tax for many years and have been very satisfied. This year there were quite a few changes to the format that I needed to navigate. It was more user friendly previously but I got through it. It is a little annoying, each time I sign in, that I am asked if I want to upgrade my service. I said no the first time and that should stand while completing my return. Overall I was very satisfied and will continue using Turbo Tax.
Date published: 2023-04-02
Rated 5 out of 5 by from awesome service this is my second year i love it for the quick and easy process
Date published: 2023-04-02
Rated 5 out of 5 by from Great Product Turbo Tax is a detailed and simple product to use. The application asks for a lot of detailed information that you should have already. Personally - the only difference I see in using Turbo Tax as opposed to a tax preparation group is that you have to total all the different expenses as opposed to allowing someone else to do that for you . This process makes you think about your expenses and deductions. I enjoy using the product and the ease of sending the returns in. My review of the review process however is the opposite - rotten interface that requires a nickname to be entered that can only be from one person.
Date published: 2023-04-02
Rated 5 out of 5 by from Seamless process I always use TurboTax to file. I love the detailed breakdown it will give me if I owe funds.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4619