TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
turboracer1 from
love using turbo tax every year!
we've used turbo tax every year for almost a decade. they make it easy to just plop your information in and complete your taxes. there is only one thing i dislike and that is them constantly pushing upgrades. i'd rather only have it twice, at the beginning and at the end just to confirm.
Date published: 2023-04-02
Rated 5 out of 5 by
PB BB from
Vincent was incredible!!!
We were stuck, we hit "help", Vincent immediately called us and went above and beyond to thoroughly check all of our work, answered our questions and looked for all applicable credits.
Date published: 2023-04-02
Rated 5 out of 5 by
Googie 1969 from
Love turbo tax
I had issues called turbotax 3 times i called for help and all calls answered in matter of minutes they where patient and kind and got it done. I moved 2 times and got married. I moved had two jobs two home offices and gor maried
Date published: 2023-04-02
Rated 5 out of 5 by
Bronzon1993 from
seamless
helpful and quick, and simplified with detailed instructions
Date published: 2023-04-02
Rated 4 out of 5 by
Bear714 from
Works well. Should just ask if you want to itemize
Should just ask if you want to itemize. I spent 30 minutes answering questions when I knew I would just take the standard.
Date published: 2023-04-02
Rated 5 out of 5 by
THEGEEZ from
2023 TT FED RETURN
PROCESS WENT GREAT,, THIS WAS THE LEAST AMOUNT OF TIME I HAVE SPENT ON THIS IN AT LEAST THE LAST 10YRS. THIS WAS EXCELLENT AND IMO WELL WORTH THE COST
Date published: 2023-04-02
Rated 5 out of 5 by
Tino1973 from
TurboTax is the Greatest
It’s easy to follow directions and it was a breeze
Date published: 2023-04-02
Rated 5 out of 5 by
jeanne111 from
Like turbo tax
Found it a little harder to understand this year compared to last.
Date published: 2023-04-02
Rated 5 out of 5 by
tdoneal from
Makes taxes quick and easy, with a few flaws
Overall, the tax software makes it easy to file for individual income tax returns. State and federal are handled in a nice, integrated way. There are a few glitches and inconsistent user interface elements, especially in the area of importing documents from brokerages (dividend and capital gains income). However, compared to doing taxes manually these issues are extremely minor, so overall the experience was great.
Date published: 2023-04-02
Rated 5 out of 5 by
YMK1133 from
Very happy
Complicated return, available resources to review. Very happy.
All TurboTax® Offerings Reviews - Page 4609
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
turboracer1 from
love using turbo tax every year!
we've used turbo tax every year for almost a decade. they make it easy to just plop your information in and complete your taxes. there is only one thing i dislike and that is them constantly pushing upgrades. i'd rather only have it twice, at the beginning and at the end just to confirm.
Date published: 2023-04-02
Rated 5 out of 5 by
PB BB from
Vincent was incredible!!!
We were stuck, we hit "help", Vincent immediately called us and went above and beyond to thoroughly check all of our work, answered our questions and looked for all applicable credits.
Date published: 2023-04-02
Rated 5 out of 5 by
Googie 1969 from
Love turbo tax
I had issues called turbotax 3 times i called for help and all calls answered in matter of minutes they where patient and kind and got it done. I moved 2 times and got married. I moved had two jobs two home offices and gor maried
Date published: 2023-04-02
Rated 5 out of 5 by
Bronzon1993 from
seamless
helpful and quick, and simplified with detailed instructions
Date published: 2023-04-02
Rated 4 out of 5 by
Bear714 from
Works well. Should just ask if you want to itemize
Should just ask if you want to itemize. I spent 30 minutes answering questions when I knew I would just take the standard.
Date published: 2023-04-02
Rated 5 out of 5 by
THEGEEZ from
2023 TT FED RETURN
PROCESS WENT GREAT,, THIS WAS THE LEAST AMOUNT OF TIME I HAVE SPENT ON THIS IN AT LEAST THE LAST 10YRS. THIS WAS EXCELLENT AND IMO WELL WORTH THE COST
Date published: 2023-04-02
Rated 5 out of 5 by
Tino1973 from
TurboTax is the Greatest
It’s easy to follow directions and it was a breeze
Date published: 2023-04-02
Rated 5 out of 5 by
jeanne111 from
Like turbo tax
Found it a little harder to understand this year compared to last.
Date published: 2023-04-02
Rated 5 out of 5 by
tdoneal from
Makes taxes quick and easy, with a few flaws
Overall, the tax software makes it easy to file for individual income tax returns. State and federal are handled in a nice, integrated way. There are a few glitches and inconsistent user interface elements, especially in the area of importing documents from brokerages (dividend and capital gains income). However, compared to doing taxes manually these issues are extremely minor, so overall the experience was great.
Date published: 2023-04-02
Rated 5 out of 5 by
YMK1133 from
Very happy
Complicated return, available resources to review. Very happy.
All TurboTax® Offerings Reviews - Page 4609
Date published: 2023-04-02