TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 2 out of 5 by from they where okay not as great as i tough i did not like that fact that i had to reach out to turbo tax to pay my taxes, when i was told by a turbo tax rep that they where going to reach to me. the only reason why they got a 2 star rating is because linda was a great help and we where able to file today. It sucks i have to pay do.
Date published: 2022-06-16
Rated 3 out of 5 by from Turbotax they really got me the TurboTax fees so do not do the add ons outrauges
Date published: 2022-06-16
Rated 1 out of 5 by from Not worth the money for "Full Service" I have used TurboTax for years and decided this year to use an expert instead of doing them myself. That was a huge mistake. My income has been the exact same amount from the same company for 4 years. Every year I get about $2000 in a tax return. This year however when I let an expert do it I ended up having $1500 extra of unexplained taxes and am not just not getting a tax return but am losing money. I will never use their "expert service" again.
Date published: 2022-06-16
Rated 5 out of 5 by from First year in 10 years I’ve received a refund Brittany was Clear and concise and did her job well. The only reason it’s not a 15 star review is because that’s not an option. Good work Brittany.
Date published: 2022-06-16
Rated 4 out of 5 by from TT Review Good experience as in times past. Will use again in the future
Date published: 2022-06-16
Rated 5 out of 5 by from Very easy to use and fast Easy navigation. Can explore on your own or be walked through.
Date published: 2022-06-16
Rated 5 out of 5 by from it's Awesome turbox tax was very effective. very smooth and quick process.
Date published: 2022-06-16
Rated 4 out of 5 by from Use TURBO TAX to file every year Had a problem with COVID 19 refund. We did not receive a payment in 2021 and turbo tax put it in as a refund but the IRS denied it and audited my taxes.
Date published: 2022-06-16
Rated 5 out of 5 by from I love TurboTax Full Service This is the best way to do your taxes. I appreciate the ease and guidance provided. My expert was very knowledgable and patient, and the review of my tax situation and advice given was solid. Thank you!
Date published: 2022-06-16
Rated 5 out of 5 by from TurboTax is the easiest way to file Melissa worked with me and walked me through all the steps
Date published: 2022-06-16
All TurboTax® Offerings Reviews - Page 47
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from they where okay not as great as i tough i did not like that fact that i had to reach out to turbo tax to pay my taxes, when i was told by a turbo tax rep that they where going to reach to me. the only reason why they got a 2 star rating is because linda was a great help and we where able to file today. It sucks i have to pay do.
Date published: 2022-06-16
Rated 3 out of 5 by from Turbotax they really got me the TurboTax fees so do not do the add ons outrauges
Date published: 2022-06-16
Rated 1 out of 5 by from Not worth the money for "Full Service" I have used TurboTax for years and decided this year to use an expert instead of doing them myself. That was a huge mistake. My income has been the exact same amount from the same company for 4 years. Every year I get about $2000 in a tax return. This year however when I let an expert do it I ended up having $1500 extra of unexplained taxes and am not just not getting a tax return but am losing money. I will never use their "expert service" again.
Date published: 2022-06-16
Rated 5 out of 5 by from First year in 10 years I’ve received a refund Brittany was Clear and concise and did her job well. The only reason it’s not a 15 star review is because that’s not an option. Good work Brittany.
Date published: 2022-06-16
Rated 4 out of 5 by from TT Review Good experience as in times past. Will use again in the future
Date published: 2022-06-16
Rated 5 out of 5 by from Very easy to use and fast Easy navigation. Can explore on your own or be walked through.
Date published: 2022-06-16
Rated 5 out of 5 by from it's Awesome turbox tax was very effective. very smooth and quick process.
Date published: 2022-06-16
Rated 4 out of 5 by from Use TURBO TAX to file every year Had a problem with COVID 19 refund. We did not receive a payment in 2021 and turbo tax put it in as a refund but the IRS denied it and audited my taxes.
Date published: 2022-06-16
Rated 5 out of 5 by from I love TurboTax Full Service This is the best way to do your taxes. I appreciate the ease and guidance provided. My expert was very knowledgable and patient, and the review of my tax situation and advice given was solid. Thank you!
Date published: 2022-06-16
Rated 5 out of 5 by from TurboTax is the easiest way to file Melissa worked with me and walked me through all the steps
Date published: 2022-06-16
All TurboTax® Offerings Reviews - Page 47