TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from never again they getalot of your money just for help yoiur constantly paying for help juat to see what u s=did wrong
Date published: 2023-04-06
Rated 1 out of 5 by from NOT FREEEEE Throughout this very long process they continue to bombard you with ads on asking you to opt in for their premium services or continue with FREE taxa return status. I clicked FREE at least 5 times and at the end they still charge you $158. If it didnt take me over an hour to complete id have went somewhere else. Very disappinted and will not be coming back next year.
Date published: 2023-04-06
Rated 3 out of 5 by from No way to go back and check payment method for tax I set a date for my state to take taxes out of my account, but the Turbotax instructions say to attach a payment for the taxes with the coupon. So, now I'm unsure whether the payment is automatically being taken out or if I need to attach a check. Frustrating!
Date published: 2023-04-06
Rated 5 out of 5 by from WHAT A LIFE SAVER! Been using TurboTax for the past 8 years and I couldn't be happier and relieved that I have tax pros literally at my fingertips to speak to and even connect with virtually to help me through my taxes. Let's not pretend! Tax time sucks!! It's stressful. But TurboTax allows me to go at my own pace, picking up wherever I've left off, and the system checks my work! So, I have confidence when I file my personal and business returns that I did them correctly and I captured every benefit and deduction possible. HUGE THANKS TO ALL THE TAX PROS OUT THERE FOR MAKING THEIR KNOWLEDGE AVAILABLE TO PEOPLE LIKE ME! YOU GUYS ARE AWESOME!!
Date published: 2023-04-06
Rated 5 out of 5 by from Fast and easy Feels like the fees are kind of sneaky but overall happy and trust Turbo tax.
Date published: 2023-04-06
Rated 5 out of 5 by from made it so easy to understand and work through I didn't have to engage a live expert. the existing software made it so simple.
Date published: 2023-04-06
Rated 5 out of 5 by from Should've been doing this forever. The whole process was simple and explained well to a dunce such as myself. It was also much easier to be able to look up information as I was already sitting at my computer at home.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is a great tool We really enjoyed filing our taxes on Turbo Tax platform. We have always allowed someone else to do it for us and paid way too much money. Now that we have us this platform, we'll recommend to all our family and friends
Date published: 2023-04-06
Rated 4 out of 5 by from awsome good tax products will use again and again *********
Date published: 2023-04-06
Rated 5 out of 5 by from Great service! This was my first time doing self employed taxes and turbo tax made it easy!
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4578
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from never again they getalot of your money just for help yoiur constantly paying for help juat to see what u s=did wrong
Date published: 2023-04-06
Rated 1 out of 5 by from NOT FREEEEE Throughout this very long process they continue to bombard you with ads on asking you to opt in for their premium services or continue with FREE taxa return status. I clicked FREE at least 5 times and at the end they still charge you $158. If it didnt take me over an hour to complete id have went somewhere else. Very disappinted and will not be coming back next year.
Date published: 2023-04-06
Rated 3 out of 5 by from No way to go back and check payment method for tax I set a date for my state to take taxes out of my account, but the Turbotax instructions say to attach a payment for the taxes with the coupon. So, now I'm unsure whether the payment is automatically being taken out or if I need to attach a check. Frustrating!
Date published: 2023-04-06
Rated 5 out of 5 by from WHAT A LIFE SAVER! Been using TurboTax for the past 8 years and I couldn't be happier and relieved that I have tax pros literally at my fingertips to speak to and even connect with virtually to help me through my taxes. Let's not pretend! Tax time sucks!! It's stressful. But TurboTax allows me to go at my own pace, picking up wherever I've left off, and the system checks my work! So, I have confidence when I file my personal and business returns that I did them correctly and I captured every benefit and deduction possible. HUGE THANKS TO ALL THE TAX PROS OUT THERE FOR MAKING THEIR KNOWLEDGE AVAILABLE TO PEOPLE LIKE ME! YOU GUYS ARE AWESOME!!
Date published: 2023-04-06
Rated 5 out of 5 by from Fast and easy Feels like the fees are kind of sneaky but overall happy and trust Turbo tax.
Date published: 2023-04-06
Rated 5 out of 5 by from made it so easy to understand and work through I didn't have to engage a live expert. the existing software made it so simple.
Date published: 2023-04-06
Rated 5 out of 5 by from Should've been doing this forever. The whole process was simple and explained well to a dunce such as myself. It was also much easier to be able to look up information as I was already sitting at my computer at home.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is a great tool We really enjoyed filing our taxes on Turbo Tax platform. We have always allowed someone else to do it for us and paid way too much money. Now that we have us this platform, we'll recommend to all our family and friends
Date published: 2023-04-06
Rated 4 out of 5 by from awsome good tax products will use again and again *********
Date published: 2023-04-06
Rated 5 out of 5 by from Great service! This was my first time doing self employed taxes and turbo tax made it easy!
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4578