TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Great ... almost ... Experience was typically positive, concise and simple. However, the final submit pages did NOT scroll which made submission irritating ... especially so close to the finish line. Other than that, I'm headed for a glass of vino! Another year done! Another return secured.
Date published: 2023-04-02
Rated 5 out of 5 by from Thankful for TURBOTAX! Easy and reliable. Easy to use year after year. Very convenient
Date published: 2023-04-02
Rated 5 out of 5 by from Why Tax Any Other Way? I've used TurboTax for many many years. I tried another online software and came back to TurboTax the next year for user friendliness. After starting a couple of side gig businesses, I went to an accountant thinking she could help me dodge any curve balls. TurboTax was more thorough and knowledgeable than the accountant and her tax preparer.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy, Great Service Used Turbotax for years now. Needed assistance this year. Hansel was my service provider and walked me through my tax filing with ease.
Date published: 2023-04-02
Rated 2 out of 5 by from Turbo Tax used to be great. BUT NOT NOW i Used Turbo Tax for 20+ years. But This year they changed Drasticaly. CONSTANTLY asking for more money, IF not VERY CAREFUL you can hit button and ONLY at the very end you find out . AND NO ONE CAN HELP YOU!!!! You have to delete every thing and start over. THANK YOU 2023 TURBO TAX SOFWARE GENIUS.
Date published: 2023-04-02
Rated 5 out of 5 by from Expensive but worth it I had to file an amended return because of cryptocurrency errors. Easy to erase previous error and add the corrections. Amended returns were free to file.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome help! My stress has been taken away This was my third year using turbo-tax…..my life has become less stressed. Excellent help from Gail, who also helped find a $200 state refund credit. She provided thorough and detailed help thoroughout the entire process of IRS and state tax paperwork. She was great…I recommend her highly.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo tax make tax preparation easy I've used Turbo Tax for approximately the last eight years.. It makes tax prepation very easy.
Date published: 2023-04-02
Rated 3 out of 5 by from Charing to file mandatorytax Turbo does make it easy to file. I don't know why the Fed Gov does not have a web site to be able to file
Date published: 2023-04-02
Rated 5 out of 5 by from Easy and Accurate with helpful explanations I have been using Turbotax for years. Last year my husband wanted to file with an accountant to be sure we were getting our maximum refund. I put it through Turbotax and compared it with the accountants numbers. We were within $25 and we had to return to the accountant a couple times and there was a delay in response by a couple weeks. We will continue using TurboTax!
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4577
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great ... almost ... Experience was typically positive, concise and simple. However, the final submit pages did NOT scroll which made submission irritating ... especially so close to the finish line. Other than that, I'm headed for a glass of vino! Another year done! Another return secured.
Date published: 2023-04-02
Rated 5 out of 5 by from Thankful for TURBOTAX! Easy and reliable. Easy to use year after year. Very convenient
Date published: 2023-04-02
Rated 5 out of 5 by from Why Tax Any Other Way? I've used TurboTax for many many years. I tried another online software and came back to TurboTax the next year for user friendliness. After starting a couple of side gig businesses, I went to an accountant thinking she could help me dodge any curve balls. TurboTax was more thorough and knowledgeable than the accountant and her tax preparer.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy, Great Service Used Turbotax for years now. Needed assistance this year. Hansel was my service provider and walked me through my tax filing with ease.
Date published: 2023-04-02
Rated 2 out of 5 by from Turbo Tax used to be great. BUT NOT NOW i Used Turbo Tax for 20+ years. But This year they changed Drasticaly. CONSTANTLY asking for more money, IF not VERY CAREFUL you can hit button and ONLY at the very end you find out . AND NO ONE CAN HELP YOU!!!! You have to delete every thing and start over. THANK YOU 2023 TURBO TAX SOFWARE GENIUS.
Date published: 2023-04-02
Rated 5 out of 5 by from Expensive but worth it I had to file an amended return because of cryptocurrency errors. Easy to erase previous error and add the corrections. Amended returns were free to file.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome help! My stress has been taken away This was my third year using turbo-tax…..my life has become less stressed. Excellent help from Gail, who also helped find a $200 state refund credit. She provided thorough and detailed help thoroughout the entire process of IRS and state tax paperwork. She was great…I recommend her highly.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo tax make tax preparation easy I've used Turbo Tax for approximately the last eight years.. It makes tax prepation very easy.
Date published: 2023-04-02
Rated 3 out of 5 by from Charing to file mandatorytax Turbo does make it easy to file. I don't know why the Fed Gov does not have a web site to be able to file
Date published: 2023-04-02
Rated 5 out of 5 by from Easy and Accurate with helpful explanations I have been using Turbotax for years. Last year my husband wanted to file with an accountant to be sure we were getting our maximum refund. I put it through Turbotax and compared it with the accountants numbers. We were within $25 and we had to return to the accountant a couple times and there was a delay in response by a couple weeks. We will continue using TurboTax!
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4577