TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Top Notch Tool Perfect for someone doing their own taxes for the first time. Simple and straightforward.
Date published: 2023-04-05
Rated 5 out of 5 by from I absolutely love TURBOTAX :) It's easy, fast, cost friendly and I have had zero issues. I have been using them for 20 years!
Date published: 2023-04-05
Rated 4 out of 5 by from Will always use this tool but needs tweeking (?) 1. Foreign taxes withheld: why must I enter all the countries involved twice? 2 I had 1099-MISC income from stock that, after importing it from my brokerage, Ttax put under sched. C. Ttax asked me for a bus. code 3 times plus other bus. info. No bus. info was provided. 3. Will we be able to import K-1 info in the future?
Date published: 2023-04-05
Rated 4 out of 5 by from TT Review The light typefaces used in TurboTax are extremely hard to read. Please conform to published specifications for visually impaired.
Date published: 2023-04-05
Rated 5 out of 5 by from I FEEL BETTER NOW Tax time causes high anxiety. Turbo Tax has always help reduce that feeling. Thanks.
Date published: 2023-04-05
Rated 5 out of 5 by from This was great, thank you for walking us through t We have come back to Turbo Tax for a lot of years now and the results have been very good
Date published: 2023-04-05
Rated 1 out of 5 by from filing an extension couldn't file an extension using turbo tax. frustrated.
Date published: 2023-04-05
Rated 2 out of 5 by from Turbo Tax has gotten glitchy The software sends me into infinite loops not indicating a problem, so I have to guess and finally get it to accept the information. Not good.
Date published: 2023-04-05
Rated 4 out of 5 by from Problems with 8453FE I was well pleased with TurboTax Buisness for preparing my Trust Return. The trust income was straight forward although it would have been nice to be able to download the data from financial institutions. More information on Distributions would be appreciated. But the handling of Form 8453FE was totally inadequate. The procedure for looking at the signed copy shown in the program would not work as far as I could tell. Most Frustrating.
Date published: 2023-04-05
Rated 4 out of 5 by from TurboTax is still very good Turbotax is still the best thing out there, I think. I like how it imports my information from the year before and wals me through things. I do however how a couple of complaints. First, the help field is not very helpful. It seems like it was more robust and better organized on prior versions. Second, it seemed to have a glitch on the education portion and told me two different ways to input the information. That can be confusing, and again when I went to search the community, no help really. I like that I could contact an accountant for help but the wait time was long.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4574
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Top Notch Tool Perfect for someone doing their own taxes for the first time. Simple and straightforward.
Date published: 2023-04-05
Rated 5 out of 5 by from I absolutely love TURBOTAX :) It's easy, fast, cost friendly and I have had zero issues. I have been using them for 20 years!
Date published: 2023-04-05
Rated 4 out of 5 by from Will always use this tool but needs tweeking (?) 1. Foreign taxes withheld: why must I enter all the countries involved twice? 2 I had 1099-MISC income from stock that, after importing it from my brokerage, Ttax put under sched. C. Ttax asked me for a bus. code 3 times plus other bus. info. No bus. info was provided. 3. Will we be able to import K-1 info in the future?
Date published: 2023-04-05
Rated 4 out of 5 by from TT Review The light typefaces used in TurboTax are extremely hard to read. Please conform to published specifications for visually impaired.
Date published: 2023-04-05
Rated 5 out of 5 by from I FEEL BETTER NOW Tax time causes high anxiety. Turbo Tax has always help reduce that feeling. Thanks.
Date published: 2023-04-05
Rated 5 out of 5 by from This was great, thank you for walking us through t We have come back to Turbo Tax for a lot of years now and the results have been very good
Date published: 2023-04-05
Rated 1 out of 5 by from filing an extension couldn't file an extension using turbo tax. frustrated.
Date published: 2023-04-05
Rated 2 out of 5 by from Turbo Tax has gotten glitchy The software sends me into infinite loops not indicating a problem, so I have to guess and finally get it to accept the information. Not good.
Date published: 2023-04-05
Rated 4 out of 5 by from Problems with 8453FE I was well pleased with TurboTax Buisness for preparing my Trust Return. The trust income was straight forward although it would have been nice to be able to download the data from financial institutions. More information on Distributions would be appreciated. But the handling of Form 8453FE was totally inadequate. The procedure for looking at the signed copy shown in the program would not work as far as I could tell. Most Frustrating.
Date published: 2023-04-05
Rated 4 out of 5 by from TurboTax is still very good Turbotax is still the best thing out there, I think. I like how it imports my information from the year before and wals me through things. I do however how a couple of complaints. First, the help field is not very helpful. It seems like it was more robust and better organized on prior versions. Second, it seemed to have a glitch on the education portion and told me two different ways to input the information. That can be confusing, and again when I went to search the community, no help really. I like that I could contact an accountant for help but the wait time was long.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4574