TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Wendy is a rockstar Wendy was promt and diligent friendly and very encouraging.
Date published: 2023-04-02
Rated 5 out of 5 by from Fast, Easy, Awesome Took me 20 mins to do my taxes. Just totally awesome!
Date published: 2023-04-02
Rated 2 out of 5 by from the upgrades change prices the upgrades are required to file my retirment plan yet when offered to add the plan the price went from 119 at the begining to 29 back up to 59 when required. cannot go back without clearing all kinds of data and they do not go into detail of whyyyy your return is lowered during the whole process. also got charged this year to file state taxes? next year ill njust go to a cpa with these prices!!!
Date published: 2023-04-02
Rated 4 out of 5 by from Great product I have been using Turbo Tax for over 30 years, I feel good about it so far.
Date published: 2023-04-02
Rated 5 out of 5 by from Quick and Easy I used Turbo Tax for the first time this year. I was very easy to use. I was able to take a picture of needed forms to complete the W2. Very nice feature
Date published: 2023-04-02
Rated 5 out of 5 by from Thank You for the excellent team of expert help! With a move out of state requiring partial income and deductions, Turbo experts really helped guide us.
Date published: 2023-04-02
Rated 2 out of 5 by from Shamelessly adding fees for no good reason Take a little bit fine, but there are so many traps for paying more fees like a credit card convenience fee that is 2.49% of your total owed + a minimum convenience fee. Or the $39 fee for using your return to pay for the service. I used neither option but its just annoying that on top of having to say NO to ADD MAX a million times, there are just more and more fees. I'm already paying $120 +$59 just to file...that should be enough!!
Date published: 2023-04-02
Rated 5 out of 5 by from turbo tax is amazing It was easy and fast! I was able to do finish my return in 20 minute
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome The process was quick and easy. Instructions were very clear.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy So so so so so so so so so so so so so so so easy!
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4573
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wendy is a rockstar Wendy was promt and diligent friendly and very encouraging.
Date published: 2023-04-02
Rated 5 out of 5 by from Fast, Easy, Awesome Took me 20 mins to do my taxes. Just totally awesome!
Date published: 2023-04-02
Rated 2 out of 5 by from the upgrades change prices the upgrades are required to file my retirment plan yet when offered to add the plan the price went from 119 at the begining to 29 back up to 59 when required. cannot go back without clearing all kinds of data and they do not go into detail of whyyyy your return is lowered during the whole process. also got charged this year to file state taxes? next year ill njust go to a cpa with these prices!!!
Date published: 2023-04-02
Rated 4 out of 5 by from Great product I have been using Turbo Tax for over 30 years, I feel good about it so far.
Date published: 2023-04-02
Rated 5 out of 5 by from Quick and Easy I used Turbo Tax for the first time this year. I was very easy to use. I was able to take a picture of needed forms to complete the W2. Very nice feature
Date published: 2023-04-02
Rated 5 out of 5 by from Thank You for the excellent team of expert help! With a move out of state requiring partial income and deductions, Turbo experts really helped guide us.
Date published: 2023-04-02
Rated 2 out of 5 by from Shamelessly adding fees for no good reason Take a little bit fine, but there are so many traps for paying more fees like a credit card convenience fee that is 2.49% of your total owed + a minimum convenience fee. Or the $39 fee for using your return to pay for the service. I used neither option but its just annoying that on top of having to say NO to ADD MAX a million times, there are just more and more fees. I'm already paying $120 +$59 just to file...that should be enough!!
Date published: 2023-04-02
Rated 5 out of 5 by from turbo tax is amazing It was easy and fast! I was able to do finish my return in 20 minute
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome The process was quick and easy. Instructions were very clear.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy So so so so so so so so so so so so so so so easy!
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4573