TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Stressing out Taxes Ive been stressing about completing my return but it was so easy and fairly quick. Big load off my mind
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax is the way to go, Easy to use and great to work with year after year
Date published: 2023-04-05
Rated 4 out of 5 by from Pretty good. Solo 401(k) - not helpful! Confusing! I've been using Turbotax each year for about 15 years now and always been well satisfied. The past few yeaers we've had a solo 401(k) and the process of dealing with it in Turbotax is absolutely maddening. It takes you round and round and round without ever making the final figures clear that you need to know to make your contributions. I realize that the official calculation is circular - but I pay for TurboTax to clarify my taxes, not perpetuate the government's obfuscations!
Date published: 2023-04-05
Rated 4 out of 5 by from Ease of Use Turbo Tax is easy to use except for the foreign tax section
Date published: 2023-04-05
Rated 5 out of 5 by from Confidently filing my taxes This is the first time I'm filing taxes on my own and having a small business is overwhelming but Turbotax has helped me along the way so I am confidently filing with their 100% accurate calculations. Now, I have a better idea of the section C for next year.
Date published: 2023-04-05
Rated 4 out of 5 by from The app was easy to navigate The tax preparer who assisted me gave me incorrect information. He was friendly and helpful but the info. given was incorrect
Date published: 2023-04-05
Rated 3 out of 5 by from Turbo Tax is generally OK TurboTax has a bug that doesn't allow you to enter more than none foreign country for the foreign tax credit. It is not very helpful either for filing for US citizens who are living in another country.
Date published: 2023-04-05
Rated 4 out of 5 by from Review Works well, been using Turbotax since before it became Turbotax. One major improvement that could be made is......"""When you complete an item and select continue, it goes to the bottom of your selection list rather than the top causing you to have to scroll down to pick your next step.""" Other than that, I'd give 5 stars.
Date published: 2023-04-05
Rated 2 out of 5 by from Turbo Tax has priced themselves out of business I have been using Turbo Tax for over 20 years and have seen a significant increase over the last 10 years, It is to the point that I will be using another service.
Date published: 2023-04-05
Rated 5 out of 5 by from Improved from last year Seemed easier to navigate from the previous year, asked all the right questions
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4567
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Stressing out Taxes Ive been stressing about completing my return but it was so easy and fairly quick. Big load off my mind
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax is the way to go, Easy to use and great to work with year after year
Date published: 2023-04-05
Rated 4 out of 5 by from Pretty good. Solo 401(k) - not helpful! Confusing! I've been using Turbotax each year for about 15 years now and always been well satisfied. The past few yeaers we've had a solo 401(k) and the process of dealing with it in Turbotax is absolutely maddening. It takes you round and round and round without ever making the final figures clear that you need to know to make your contributions. I realize that the official calculation is circular - but I pay for TurboTax to clarify my taxes, not perpetuate the government's obfuscations!
Date published: 2023-04-05
Rated 4 out of 5 by from Ease of Use Turbo Tax is easy to use except for the foreign tax section
Date published: 2023-04-05
Rated 5 out of 5 by from Confidently filing my taxes This is the first time I'm filing taxes on my own and having a small business is overwhelming but Turbotax has helped me along the way so I am confidently filing with their 100% accurate calculations. Now, I have a better idea of the section C for next year.
Date published: 2023-04-05
Rated 4 out of 5 by from The app was easy to navigate The tax preparer who assisted me gave me incorrect information. He was friendly and helpful but the info. given was incorrect
Date published: 2023-04-05
Rated 3 out of 5 by from Turbo Tax is generally OK TurboTax has a bug that doesn't allow you to enter more than none foreign country for the foreign tax credit. It is not very helpful either for filing for US citizens who are living in another country.
Date published: 2023-04-05
Rated 4 out of 5 by from Review Works well, been using Turbotax since before it became Turbotax. One major improvement that could be made is......"""When you complete an item and select continue, it goes to the bottom of your selection list rather than the top causing you to have to scroll down to pick your next step.""" Other than that, I'd give 5 stars.
Date published: 2023-04-05
Rated 2 out of 5 by from Turbo Tax has priced themselves out of business I have been using Turbo Tax for over 20 years and have seen a significant increase over the last 10 years, It is to the point that I will be using another service.
Date published: 2023-04-05
Rated 5 out of 5 by from Improved from last year Seemed easier to navigate from the previous year, asked all the right questions
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4567