TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is wicked Simple easy straight forward I love this turbotax website.
Date published: 2023-04-06
Rated 5 out of 5 by from Great Value Its a great resource-use it! My only complaint about Turbo Tax is that sometimes the survey to give a great review to the tax consultants doesn't work reliably.
Date published: 2023-04-06
Rated 5 out of 5 by from easy and thorough easy to use. prompted me to retrieve the correct information
Date published: 2023-04-06
Rated 3 out of 5 by from CD needs to be improved The CD didn't explain things in enough detail I saved a amended return with different name and it over wrote by return
Date published: 2023-04-06
Rated 5 out of 5 by from Life saver! This was so helpful to be able to do my taxes from the comfort of my own home! Richard helped walk me through everything.
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax - Very Satisfactory My only problem was getting information from my financial information. Turbo said there was an error, but I wasn't clear about what needed to be done, until I asked my partner.
Date published: 2023-04-06
Rated 1 out of 5 by from Worse and worse every year Should get easier, but the process is different every year I’ve done my taxes. I’m sure laws and regulations influence this process to a degree, but it shouldn’t be this way. Example: before filing at the finish, it asked me for my AGI from 2021 return. I then had to search for return to find box 11 and input the data. But then, it asked me why I’m looking for my return and then proceeds question what I’m doing. Overall just very annoying and at this point I’d rather pay the extra $100-200 for a local professional to do them. Also, the price of turbo tax continues to increase. It used to be free, then it was about $50, then more and more. What happened to the free portion?? I’m doing all the work. Yea I’m using your algorithm but it’s J U N K. Where’s all that money going?
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to File I have used TurboTax for several years now. My taxes are pretty straightforward and uncomplicated, however it is nice to have a program that guides me.
Date published: 2023-04-06
Rated 5 out of 5 by from Great Program Great Program. Really easy to use for anybody with a brain
Date published: 2023-04-06
Rated 3 out of 5 by from Turbo Tax is good - be careful on muni returns Easy to follow instructions. However, for municipalities that use Medicare wages instead of Local Wages from W-2 to compute tax, Turbo Tax provides incorrect returns.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4566
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is wicked Simple easy straight forward I love this turbotax website.
Date published: 2023-04-06
Rated 5 out of 5 by from Great Value Its a great resource-use it! My only complaint about Turbo Tax is that sometimes the survey to give a great review to the tax consultants doesn't work reliably.
Date published: 2023-04-06
Rated 5 out of 5 by from easy and thorough easy to use. prompted me to retrieve the correct information
Date published: 2023-04-06
Rated 3 out of 5 by from CD needs to be improved The CD didn't explain things in enough detail I saved a amended return with different name and it over wrote by return
Date published: 2023-04-06
Rated 5 out of 5 by from Life saver! This was so helpful to be able to do my taxes from the comfort of my own home! Richard helped walk me through everything.
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax - Very Satisfactory My only problem was getting information from my financial information. Turbo said there was an error, but I wasn't clear about what needed to be done, until I asked my partner.
Date published: 2023-04-06
Rated 1 out of 5 by from Worse and worse every year Should get easier, but the process is different every year I’ve done my taxes. I’m sure laws and regulations influence this process to a degree, but it shouldn’t be this way. Example: before filing at the finish, it asked me for my AGI from 2021 return. I then had to search for return to find box 11 and input the data. But then, it asked me why I’m looking for my return and then proceeds question what I’m doing. Overall just very annoying and at this point I’d rather pay the extra $100-200 for a local professional to do them. Also, the price of turbo tax continues to increase. It used to be free, then it was about $50, then more and more. What happened to the free portion?? I’m doing all the work. Yea I’m using your algorithm but it’s J U N K. Where’s all that money going?
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to File I have used TurboTax for several years now. My taxes are pretty straightforward and uncomplicated, however it is nice to have a program that guides me.
Date published: 2023-04-06
Rated 5 out of 5 by from Great Program Great Program. Really easy to use for anybody with a brain
Date published: 2023-04-06
Rated 3 out of 5 by from Turbo Tax is good - be careful on muni returns Easy to follow instructions. However, for municipalities that use Medicare wages instead of Local Wages from W-2 to compute tax, Turbo Tax provides incorrect returns.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4566