TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Two for the price on an hour I had to get a second person on the line to help me with a situation that the other person told me incorrectly. An hour later on the phone it was figured out, I hope, by Julie the second person.
Date published: 2023-04-02
Rated 4 out of 5 by from TurboTax Nice! it does simplify your returns because of the options to get a clear answer to the question it is asking. thumbs up on that for sure
Date published: 2023-04-02
Rated 5 out of 5 by from Excellent tool! Very easy to use and intuitive. I appreciate how all laws are explained.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax has been my go-to tax software 10 years. Taxes are complicated and hard to decipher. Turbo Tax makes it less difficult and reasonable understandable.
Date published: 2023-04-02
Rated 5 out of 5 by from Never disappoints! Been Using Turbotax for over 20 years now, never had an issue. The guide is very straightforward and makes filing super easy.
Date published: 2023-04-02
Rated 5 out of 5 by from Good content Always helpful to read tax advice and get a good understanding. Control your destiny.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbotax 2022 Used TurboTax It was helpful to determine if standard deduction was better than itemized deductions.
Date published: 2023-04-02
Rated 3 out of 5 by from Too Expensive and Intrusive You are too noisy. Some of your questions are not pertinent to my taxes. Why do you store information about my adult children? Your software is too expensive. Nothing good.
Date published: 2023-04-02
Rated 3 out of 5 by from 2023 Turbo Tax was extremely frustrating It was suppose to take 1.30 hours and it took me over 4 hour due to having to go through each investment trade and individually authenticating. the frustrating part was not understanding the actual process. there should have been an instruction page. the program would not let me proceed but it was not intuitive on what steps needed to be taken. So I had to pay for the up grade for help. it was a $65+ problem solve that could have been easily solved with a help button. I am so annoyed.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax makes tax time practically stress free! I appreciate that I can have TurboTax take me step by step through everything so I know I'm not missing anything, but I can also click on whatever section I want to work on to add information I had to look up and come back to later.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4562
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Two for the price on an hour I had to get a second person on the line to help me with a situation that the other person told me incorrectly. An hour later on the phone it was figured out, I hope, by Julie the second person.
Date published: 2023-04-02
Rated 4 out of 5 by from TurboTax Nice! it does simplify your returns because of the options to get a clear answer to the question it is asking. thumbs up on that for sure
Date published: 2023-04-02
Rated 5 out of 5 by from Excellent tool! Very easy to use and intuitive. I appreciate how all laws are explained.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax has been my go-to tax software 10 years. Taxes are complicated and hard to decipher. Turbo Tax makes it less difficult and reasonable understandable.
Date published: 2023-04-02
Rated 5 out of 5 by from Never disappoints! Been Using Turbotax for over 20 years now, never had an issue. The guide is very straightforward and makes filing super easy.
Date published: 2023-04-02
Rated 5 out of 5 by from Good content Always helpful to read tax advice and get a good understanding. Control your destiny.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbotax 2022 Used TurboTax It was helpful to determine if standard deduction was better than itemized deductions.
Date published: 2023-04-02
Rated 3 out of 5 by from Too Expensive and Intrusive You are too noisy. Some of your questions are not pertinent to my taxes. Why do you store information about my adult children? Your software is too expensive. Nothing good.
Date published: 2023-04-02
Rated 3 out of 5 by from 2023 Turbo Tax was extremely frustrating It was suppose to take 1.30 hours and it took me over 4 hour due to having to go through each investment trade and individually authenticating. the frustrating part was not understanding the actual process. there should have been an instruction page. the program would not let me proceed but it was not intuitive on what steps needed to be taken. So I had to pay for the up grade for help. it was a $65+ problem solve that could have been easily solved with a help button. I am so annoyed.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax makes tax time practically stress free! I appreciate that I can have TurboTax take me step by step through everything so I know I'm not missing anything, but I can also click on whatever section I want to work on to add information I had to look up and come back to later.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4562