TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
Wendini from
Two for the price on an hour
I had to get a second person on the line to help me with a situation that the other person told me incorrectly. An hour later on the phone it was figured out, I hope, by Julie the second person.
Date published: 2023-04-02
Rated 4 out of 5 by
papa_alvarez from
TurboTax Nice!
it does simplify your returns because of the options to get a clear answer to the question it is asking. thumbs up on that for sure
Date published: 2023-04-02
Rated 5 out of 5 by
Eric07G from
Excellent tool!
Very easy to use and intuitive. I appreciate how all laws are explained.
Date published: 2023-04-02
Rated 5 out of 5 by
Geoff 72 from
Turbo Tax has been my go-to tax software 10 years.
Taxes are complicated and hard to decipher. Turbo Tax makes it less difficult and reasonable understandable.
Date published: 2023-04-02
Rated 5 out of 5 by
TooterBob from
Never disappoints!
Been Using Turbotax for over 20 years now, never had an issue. The guide is very straightforward and makes filing super easy.
Date published: 2023-04-02
Rated 5 out of 5 by
landlordNCeasy123 from
Good content
Always helpful to read tax advice and get a good understanding. Control your destiny.
Date published: 2023-04-02
Rated 4 out of 5 by
RAK917 from
Turbotax 2022
Used TurboTax It was helpful to determine if standard deduction was better than itemized deductions.
Date published: 2023-04-02
Rated 3 out of 5 by
Hegs2 from
Too Expensive and Intrusive
You are too noisy. Some of your questions are not pertinent to my taxes. Why do you store information about my adult children? Your software is too expensive. Nothing good.
Date published: 2023-04-02
Rated 3 out of 5 by
E Aschoff from
2023 Turbo Tax was extremely frustrating
It was suppose to take 1.30 hours and it took me over 4 hour due to having to go through each investment trade and individually authenticating. the frustrating part was not understanding the actual process. there should have been an instruction page. the program would not let me proceed but it was not intuitive on what steps needed to be taken. So I had to pay for the up grade for help. it was a $65+ problem solve that could have been easily solved with a help button. I am so annoyed.
Date published: 2023-04-02
Rated 5 out of 5 by
Cgauna from
TurboTax makes tax time practically stress free!
I appreciate that I can have TurboTax take me step by step through everything so I know I'm not missing anything, but I can also click on whatever section I want to work on to add information I had to look up and come back to later.
All TurboTax® Offerings Reviews - Page 4562
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Wendini from
Two for the price on an hour
I had to get a second person on the line to help me with a situation that the other person told me incorrectly. An hour later on the phone it was figured out, I hope, by Julie the second person.
Date published: 2023-04-02
Rated 4 out of 5 by
papa_alvarez from
TurboTax Nice!
it does simplify your returns because of the options to get a clear answer to the question it is asking. thumbs up on that for sure
Date published: 2023-04-02
Rated 5 out of 5 by
Eric07G from
Excellent tool!
Very easy to use and intuitive. I appreciate how all laws are explained.
Date published: 2023-04-02
Rated 5 out of 5 by
Geoff 72 from
Turbo Tax has been my go-to tax software 10 years.
Taxes are complicated and hard to decipher. Turbo Tax makes it less difficult and reasonable understandable.
Date published: 2023-04-02
Rated 5 out of 5 by
TooterBob from
Never disappoints!
Been Using Turbotax for over 20 years now, never had an issue. The guide is very straightforward and makes filing super easy.
Date published: 2023-04-02
Rated 5 out of 5 by
landlordNCeasy123 from
Good content
Always helpful to read tax advice and get a good understanding. Control your destiny.
Date published: 2023-04-02
Rated 4 out of 5 by
RAK917 from
Turbotax 2022
Used TurboTax It was helpful to determine if standard deduction was better than itemized deductions.
Date published: 2023-04-02
Rated 3 out of 5 by
Hegs2 from
Too Expensive and Intrusive
You are too noisy. Some of your questions are not pertinent to my taxes. Why do you store information about my adult children? Your software is too expensive. Nothing good.
Date published: 2023-04-02
Rated 3 out of 5 by
E Aschoff from
2023 Turbo Tax was extremely frustrating
It was suppose to take 1.30 hours and it took me over 4 hour due to having to go through each investment trade and individually authenticating. the frustrating part was not understanding the actual process. there should have been an instruction page. the program would not let me proceed but it was not intuitive on what steps needed to be taken. So I had to pay for the up grade for help. it was a $65+ problem solve that could have been easily solved with a help button. I am so annoyed.
Date published: 2023-04-02
Rated 5 out of 5 by
Cgauna from
TurboTax makes tax time practically stress free!
I appreciate that I can have TurboTax take me step by step through everything so I know I'm not missing anything, but I can also click on whatever section I want to work on to add information I had to look up and come back to later.
All TurboTax® Offerings Reviews - Page 4562
Date published: 2023-04-02