TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from The worst experience ever!!!!!!!!!!!!!!!!!! The Rottenest experience possible. You are totally incompetent. I can't wait to switch to someone new next year.
Date published: 2023-04-05
Rated 5 out of 5 by from WORKED OUT VERY WELL It does work well and is very easy to go through and enter data.
Date published: 2023-04-05
Rated 4 out of 5 by from turbo tax Did not intend to use premiere level, could not remove charge.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax Great Program with a few flaws Once again TurboTax came through. It took me a couple hours total to complete my taxes. Most of that time was because I hadn't collected all my data before beginning. However, one field was locked when I tried to enter my data (Property Taxes). I had to go to the form view to enter the data - which took a while to figure out (with the help of a customer service representative. Another issue was that I was required to download a form from my state (MI) which was not included in my state download. I was able to get the form as a fillable PDF, but could not use TurboTax's e-file system to file my taxes even though the extra form was saved as the same PDF format as the rest of TurboTax's files. So, I'll have to print and mail the physical forms. Still, TurboTax is a great program and I'll continue to use it in the future!
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is Awesome It was easy to use, follow the directions and it will go smoothly.
Date published: 2023-04-05
Rated 5 out of 5 by from First Time User Easier than I thought it would be. Still took some time because I wasn't prepared but it helped to be walked through the process with the computer program helping me and explaining EVERYTHING.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax is great always helpful, the program is user friendly, when I need help they always respond, good value
Date published: 2023-04-05
Rated 5 out of 5 by from I have used Turbo Tax for years and love it!!!! It has been really easy and thorough. I have been very happy with the results.
Date published: 2023-04-05
Rated 5 out of 5 by from I love Turbo Tax It was easy and will always use Turbo Tax and recommend it to my friends.
Date published: 2023-04-05
Rated 5 out of 5 by from very easy to use wonderful alternative to be able to file your own taxes at your own convenience.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4560
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Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from The worst experience ever!!!!!!!!!!!!!!!!!! The Rottenest experience possible. You are totally incompetent. I can't wait to switch to someone new next year.
Date published: 2023-04-05
Rated 5 out of 5 by from WORKED OUT VERY WELL It does work well and is very easy to go through and enter data.
Date published: 2023-04-05
Rated 4 out of 5 by from turbo tax Did not intend to use premiere level, could not remove charge.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax Great Program with a few flaws Once again TurboTax came through. It took me a couple hours total to complete my taxes. Most of that time was because I hadn't collected all my data before beginning. However, one field was locked when I tried to enter my data (Property Taxes). I had to go to the form view to enter the data - which took a while to figure out (with the help of a customer service representative. Another issue was that I was required to download a form from my state (MI) which was not included in my state download. I was able to get the form as a fillable PDF, but could not use TurboTax's e-file system to file my taxes even though the extra form was saved as the same PDF format as the rest of TurboTax's files. So, I'll have to print and mail the physical forms. Still, TurboTax is a great program and I'll continue to use it in the future!
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is Awesome It was easy to use, follow the directions and it will go smoothly.
Date published: 2023-04-05
Rated 5 out of 5 by from First Time User Easier than I thought it would be. Still took some time because I wasn't prepared but it helped to be walked through the process with the computer program helping me and explaining EVERYTHING.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax is great always helpful, the program is user friendly, when I need help they always respond, good value
Date published: 2023-04-05
Rated 5 out of 5 by from I have used Turbo Tax for years and love it!!!! It has been really easy and thorough. I have been very happy with the results.
Date published: 2023-04-05
Rated 5 out of 5 by from I love Turbo Tax It was easy and will always use Turbo Tax and recommend it to my friends.
Date published: 2023-04-05
Rated 5 out of 5 by from very easy to use wonderful alternative to be able to file your own taxes at your own convenience.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4560