TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Made it pretty easy We have some complexity - an LLC and investment and a salary. TurboTax made it easy to put everything together. I spend less time filing with TurboTax than I used to spend just preparing to give all my info to an accountant.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbotax expeience Overall very good. A few tinks are a little difficult to find
Date published: 2023-04-02
Rated 1 out of 5 by from I was charged half of my return! Terrible; charges are unknown and I was told there would be no charges.
Date published: 2023-04-02
Rated 5 out of 5 by from Great! Long-time user - still does a great job walking me through the return process!! Wouldn't consider doing anything else!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax works well User friendly and very informative. All fields provide useful info.
Date published: 2023-04-02
Rated 1 out of 5 by from unhelpful and frustrating The title says it all, every question I had TurboTax did not have an answer for. Absolutely useless. Thank goodness Google exists. Here's hoping I did everything right on my own.
Date published: 2023-04-02
Rated 3 out of 5 by from Turbo Tax has gotten quite expensive Generally good but they have added so many add-ons and constant pitch to buy them that I found it frustrating.
Date published: 2023-04-02
Rated 4 out of 5 by from Too costly Already paid for desktop version of the software but computer crashed. Had to use online version and had to pretty much pay twice. Isn't filing for federal tax was free?
Date published: 2023-04-02
Rated 5 out of 5 by from Exactly what you expect They have really upped their game on helpful "why is this the way it is" buttons. So, unless you have a super complex scenario, their helpful hints allow this to be the correct cost-efficient solution for a broad range of tax situations
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome It is a great program. I did not have to contact the customer service with any questions. I would recommend the program to anyone.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4559
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Made it pretty easy We have some complexity - an LLC and investment and a salary. TurboTax made it easy to put everything together. I spend less time filing with TurboTax than I used to spend just preparing to give all my info to an accountant.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbotax expeience Overall very good. A few tinks are a little difficult to find
Date published: 2023-04-02
Rated 1 out of 5 by from I was charged half of my return! Terrible; charges are unknown and I was told there would be no charges.
Date published: 2023-04-02
Rated 5 out of 5 by from Great! Long-time user - still does a great job walking me through the return process!! Wouldn't consider doing anything else!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax works well User friendly and very informative. All fields provide useful info.
Date published: 2023-04-02
Rated 1 out of 5 by from unhelpful and frustrating The title says it all, every question I had TurboTax did not have an answer for. Absolutely useless. Thank goodness Google exists. Here's hoping I did everything right on my own.
Date published: 2023-04-02
Rated 3 out of 5 by from Turbo Tax has gotten quite expensive Generally good but they have added so many add-ons and constant pitch to buy them that I found it frustrating.
Date published: 2023-04-02
Rated 4 out of 5 by from Too costly Already paid for desktop version of the software but computer crashed. Had to use online version and had to pretty much pay twice. Isn't filing for federal tax was free?
Date published: 2023-04-02
Rated 5 out of 5 by from Exactly what you expect They have really upped their game on helpful "why is this the way it is" buttons. So, unless you have a super complex scenario, their helpful hints allow this to be the correct cost-efficient solution for a broad range of tax situations
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome It is a great program. I did not have to contact the customer service with any questions. I would recommend the program to anyone.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4559