TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Tattoo Tommy from
It's a great tool ti use illuse it forever
Well I'd like to say use it it's easy fast an there's help on there.
Date published: 2023-04-03
Rated 5 out of 5 by
AndrewHa from
Kathryne was great
Kathryne was great. She looked it over and helped me get past the hurdle of TT wanting to review & Correct the return continuously.
Date published: 2023-04-03
Rated 5 out of 5 by
GeeMa J from
It was easy to use, and understand.
They make this easy to understand and use. They use language a person can understand and make sure that the information is correct.
Date published: 2023-04-03
Rated 5 out of 5 by
Smitty Smith Smith from
yeah its great
Pretty easy to use. Nice interface. Glad TT has extensive knowledge.
Date published: 2023-04-03
Rated 5 out of 5 by
LR1000A from
Awesome - better every year!
great user experience. love race mode and the cute cartoons. super simple and flexible to jump forward and backward in the experience.
Date published: 2023-04-03
Rated 5 out of 5 by
KayWe from
Max Tax filing
Turbo Tax makes filing easy and convenient for anyone who wants to spend less time figuring out the numbers.
Date published: 2023-04-03
Rated 5 out of 5 by
ALLY12124 from
Turbo Tax very fast
The process was very easy and convenient and fast.
Date published: 2023-04-03
Rated 3 out of 5 by
EAS11111 from
Works Fine BUTToo Expensive Can't Cancel Services
Turbo Tax works fine in that it gets information accurately, has some okay explanations, and allows you to navigate easily. However, the product is increasingly becoming not worth the money. State filing shouldn't be extra. You shouldn't have to upgrade to get certain features. I accidentally said I wanted the MAX and then couldn't find out how to take it off my bill so I have it now I guess. I ended up having to pay over $200 to file my taxes. It doesn't have to be this way, but because of the 1% of people rich enough to be able to afford people to milk the current tax system, it won't change. To improve, please give customer's a chance to REMOVE optional add-ons before final processing if they want.
Date published: 2023-04-03
Rated 5 out of 5 by
Charlie 10 from
Great help with assistance
Wonderful help with Carmen. Help me finish much faster.
Date published: 2023-04-03
Rated 5 out of 5 by
Hunter911 from
Turbo tax is wonderful.
Wonderful and easy to use and I highly recommend it.
All TurboTax® Offerings Reviews - Page 4555
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Tattoo Tommy from
It's a great tool ti use illuse it forever
Well I'd like to say use it it's easy fast an there's help on there.
Date published: 2023-04-03
Rated 5 out of 5 by
AndrewHa from
Kathryne was great
Kathryne was great. She looked it over and helped me get past the hurdle of TT wanting to review & Correct the return continuously.
Date published: 2023-04-03
Rated 5 out of 5 by
GeeMa J from
It was easy to use, and understand.
They make this easy to understand and use. They use language a person can understand and make sure that the information is correct.
Date published: 2023-04-03
Rated 5 out of 5 by
Smitty Smith Smith from
yeah its great
Pretty easy to use. Nice interface. Glad TT has extensive knowledge.
Date published: 2023-04-03
Rated 5 out of 5 by
LR1000A from
Awesome - better every year!
great user experience. love race mode and the cute cartoons. super simple and flexible to jump forward and backward in the experience.
Date published: 2023-04-03
Rated 5 out of 5 by
KayWe from
Max Tax filing
Turbo Tax makes filing easy and convenient for anyone who wants to spend less time figuring out the numbers.
Date published: 2023-04-03
Rated 5 out of 5 by
ALLY12124 from
Turbo Tax very fast
The process was very easy and convenient and fast.
Date published: 2023-04-03
Rated 3 out of 5 by
EAS11111 from
Works Fine BUTToo Expensive Can't Cancel Services
Turbo Tax works fine in that it gets information accurately, has some okay explanations, and allows you to navigate easily. However, the product is increasingly becoming not worth the money. State filing shouldn't be extra. You shouldn't have to upgrade to get certain features. I accidentally said I wanted the MAX and then couldn't find out how to take it off my bill so I have it now I guess. I ended up having to pay over $200 to file my taxes. It doesn't have to be this way, but because of the 1% of people rich enough to be able to afford people to milk the current tax system, it won't change. To improve, please give customer's a chance to REMOVE optional add-ons before final processing if they want.
Date published: 2023-04-03
Rated 5 out of 5 by
Charlie 10 from
Great help with assistance
Wonderful help with Carmen. Help me finish much faster.
Date published: 2023-04-03
Rated 5 out of 5 by
Hunter911 from
Turbo tax is wonderful.
Wonderful and easy to use and I highly recommend it.
All TurboTax® Offerings Reviews - Page 4555
Date published: 2023-04-03