TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from It's a great tool ti use illuse it forever Well I'd like to say use it it's easy fast an there's help on there.
Date published: 2023-04-03
Rated 5 out of 5 by from Kathryne was great Kathryne was great. She looked it over and helped me get past the hurdle of TT wanting to review & Correct the return continuously.
Date published: 2023-04-03
Rated 5 out of 5 by from It was easy to use, and understand. They make this easy to understand and use. They use language a person can understand and make sure that the information is correct.
Date published: 2023-04-03
Rated 5 out of 5 by from yeah its great Pretty easy to use. Nice interface. Glad TT has extensive knowledge.
Date published: 2023-04-03
Rated 5 out of 5 by from Awesome - better every year! great user experience. love race mode and the cute cartoons. super simple and flexible to jump forward and backward in the experience.
Date published: 2023-04-03
Rated 5 out of 5 by from Max Tax filing Turbo Tax makes filing easy and convenient for anyone who wants to spend less time figuring out the numbers.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax very fast The process was very easy and convenient and fast.
Date published: 2023-04-03
Rated 3 out of 5 by from Works Fine BUTToo Expensive Can't Cancel Services Turbo Tax works fine in that it gets information accurately, has some okay explanations, and allows you to navigate easily. However, the product is increasingly becoming not worth the money. State filing shouldn't be extra. You shouldn't have to upgrade to get certain features. I accidentally said I wanted the MAX and then couldn't find out how to take it off my bill so I have it now I guess. I ended up having to pay over $200 to file my taxes. It doesn't have to be this way, but because of the 1% of people rich enough to be able to afford people to milk the current tax system, it won't change. To improve, please give customer's a chance to REMOVE optional add-ons before final processing if they want.
Date published: 2023-04-03
Rated 5 out of 5 by from Great help with assistance Wonderful help with Carmen. Help me finish much faster.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo tax is wonderful. Wonderful and easy to use and I highly recommend it.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4555
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It's a great tool ti use illuse it forever Well I'd like to say use it it's easy fast an there's help on there.
Date published: 2023-04-03
Rated 5 out of 5 by from Kathryne was great Kathryne was great. She looked it over and helped me get past the hurdle of TT wanting to review & Correct the return continuously.
Date published: 2023-04-03
Rated 5 out of 5 by from It was easy to use, and understand. They make this easy to understand and use. They use language a person can understand and make sure that the information is correct.
Date published: 2023-04-03
Rated 5 out of 5 by from yeah its great Pretty easy to use. Nice interface. Glad TT has extensive knowledge.
Date published: 2023-04-03
Rated 5 out of 5 by from Awesome - better every year! great user experience. love race mode and the cute cartoons. super simple and flexible to jump forward and backward in the experience.
Date published: 2023-04-03
Rated 5 out of 5 by from Max Tax filing Turbo Tax makes filing easy and convenient for anyone who wants to spend less time figuring out the numbers.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax very fast The process was very easy and convenient and fast.
Date published: 2023-04-03
Rated 3 out of 5 by from Works Fine BUTToo Expensive Can't Cancel Services Turbo Tax works fine in that it gets information accurately, has some okay explanations, and allows you to navigate easily. However, the product is increasingly becoming not worth the money. State filing shouldn't be extra. You shouldn't have to upgrade to get certain features. I accidentally said I wanted the MAX and then couldn't find out how to take it off my bill so I have it now I guess. I ended up having to pay over $200 to file my taxes. It doesn't have to be this way, but because of the 1% of people rich enough to be able to afford people to milk the current tax system, it won't change. To improve, please give customer's a chance to REMOVE optional add-ons before final processing if they want.
Date published: 2023-04-03
Rated 5 out of 5 by from Great help with assistance Wonderful help with Carmen. Help me finish much faster.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo tax is wonderful. Wonderful and easy to use and I highly recommend it.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4555