TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Carver2 from
A Great Product
Always like turbo tax. I wish they would show us how to get to the free version a little quicker.
Date published: 2023-04-03
Rated 1 out of 5 by
Mmanjel from
Way too many fees
The $39 processing fee is not disclosed upfront and there is no way to file online without paying for an upgraded service.
Date published: 2023-04-03
Rated 5 out of 5 by
deeDee1000 from
excellent products
excellent and easy, Diana, the tax expert who assisted me, was incredibly experienced and professional. Excellent experience and I will use it again next year!
Date published: 2023-04-03
Rated 5 out of 5 by
jtdcyd1212 from
Easy to use
Software leads you all the way. The whole process was seamless.
Date published: 2023-04-03
Rated 1 out of 5 by
TeaInTheSea2099 from
Addition Fee for Trivial Forms
They force you to upgrade the package for reporting a simple 1099-K form this year. It incurred a nearly $200 fee simply for REPORTING money from online sales. They double the $59 fee to both Fed & state(Only states to be a "$59 required fee"), then, because you're using said service you're being charged an ADDITIONAL $39 (processor refund fee) for something (The forced upgrade) YOU don't need.
Date published: 2023-04-03
Rated 5 out of 5 by
JimInCincy from
Does it all for a simple filing
I've used Intuit TurboTax a number of years. It works great and I feel confident my taxes are correct. I am glad they also file the state taxes for free in addition to the federal filing.
Date published: 2023-04-03
Rated 5 out of 5 by
Dasherski from
Every Year
Every year Turbo Tax helps make this horrible process breezy, I love the military support, and the FAQ sections saves me a number of headaches every year!
Date published: 2023-04-03
Rated 5 out of 5 by
GS85 from
The BEST way to file!
This is the best way to file. The step by step process is clear, simple, fast and efficient. I will never pay a CPA to file ever again!
Date published: 2023-04-03
Rated 5 out of 5 by
drbs1031 from
Really easy this year!
I used the search a few times but i got my answers easily. the questions and options were all easy to read and explained well when i needed it. turbo tax was prepared with any forms i needed.
Date published: 2023-04-03
Rated 5 out of 5 by
Matt1050 from
Quick and Easy
Love that I can connect many accounts seamlessly and not have to read through many of the tax documents
All TurboTax® Offerings Reviews - Page 4552
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Carver2 from
A Great Product
Always like turbo tax. I wish they would show us how to get to the free version a little quicker.
Date published: 2023-04-03
Rated 1 out of 5 by
Mmanjel from
Way too many fees
The $39 processing fee is not disclosed upfront and there is no way to file online without paying for an upgraded service.
Date published: 2023-04-03
Rated 5 out of 5 by
deeDee1000 from
excellent products
excellent and easy, Diana, the tax expert who assisted me, was incredibly experienced and professional. Excellent experience and I will use it again next year!
Date published: 2023-04-03
Rated 5 out of 5 by
jtdcyd1212 from
Easy to use
Software leads you all the way. The whole process was seamless.
Date published: 2023-04-03
Rated 1 out of 5 by
TeaInTheSea2099 from
Addition Fee for Trivial Forms
They force you to upgrade the package for reporting a simple 1099-K form this year. It incurred a nearly $200 fee simply for REPORTING money from online sales. They double the $59 fee to both Fed & state(Only states to be a "$59 required fee"), then, because you're using said service you're being charged an ADDITIONAL $39 (processor refund fee) for something (The forced upgrade) YOU don't need.
Date published: 2023-04-03
Rated 5 out of 5 by
JimInCincy from
Does it all for a simple filing
I've used Intuit TurboTax a number of years. It works great and I feel confident my taxes are correct. I am glad they also file the state taxes for free in addition to the federal filing.
Date published: 2023-04-03
Rated 5 out of 5 by
Dasherski from
Every Year
Every year Turbo Tax helps make this horrible process breezy, I love the military support, and the FAQ sections saves me a number of headaches every year!
Date published: 2023-04-03
Rated 5 out of 5 by
GS85 from
The BEST way to file!
This is the best way to file. The step by step process is clear, simple, fast and efficient. I will never pay a CPA to file ever again!
Date published: 2023-04-03
Rated 5 out of 5 by
drbs1031 from
Really easy this year!
I used the search a few times but i got my answers easily. the questions and options were all easy to read and explained well when i needed it. turbo tax was prepared with any forms i needed.
Date published: 2023-04-03
Rated 5 out of 5 by
Matt1050 from
Quick and Easy
Love that I can connect many accounts seamlessly and not have to read through many of the tax documents
All TurboTax® Offerings Reviews - Page 4552
Date published: 2023-04-03