TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from A Great Product Always like turbo tax. I wish they would show us how to get to the free version a little quicker.
Date published: 2023-04-03
Rated 1 out of 5 by from Way too many fees The $39 processing fee is not disclosed upfront and there is no way to file online without paying for an upgraded service.
Date published: 2023-04-03
Rated 5 out of 5 by from excellent products excellent and easy, Diana, the tax expert who assisted me, was incredibly experienced and professional. Excellent experience and I will use it again next year!
Date published: 2023-04-03
Rated 5 out of 5 by from Easy to use Software leads you all the way. The whole process was seamless.
Date published: 2023-04-03
Rated 1 out of 5 by from Addition Fee for Trivial Forms They force you to upgrade the package for reporting a simple 1099-K form this year. It incurred a nearly $200 fee simply for REPORTING money from online sales. They double the $59 fee to both Fed & state(Only states to be a "$59 required fee"), then, because you're using said service you're being charged an ADDITIONAL $39 (processor refund fee) for something (The forced upgrade) YOU don't need.
Date published: 2023-04-03
Rated 5 out of 5 by from Does it all for a simple filing I've used Intuit TurboTax a number of years. It works great and I feel confident my taxes are correct. I am glad they also file the state taxes for free in addition to the federal filing.
Date published: 2023-04-03
Rated 5 out of 5 by from Every Year Every year Turbo Tax helps make this horrible process breezy, I love the military support, and the FAQ sections saves me a number of headaches every year!
Date published: 2023-04-03
Rated 5 out of 5 by from The BEST way to file! This is the best way to file. The step by step process is clear, simple, fast and efficient. I will never pay a CPA to file ever again!
Date published: 2023-04-03
Rated 5 out of 5 by from Really easy this year! I used the search a few times but i got my answers easily. the questions and options were all easy to read and explained well when i needed it. turbo tax was prepared with any forms i needed.
Date published: 2023-04-03
Rated 5 out of 5 by from Quick and Easy Love that I can connect many accounts seamlessly and not have to read through many of the tax documents
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4552
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A Great Product Always like turbo tax. I wish they would show us how to get to the free version a little quicker.
Date published: 2023-04-03
Rated 1 out of 5 by from Way too many fees The $39 processing fee is not disclosed upfront and there is no way to file online without paying for an upgraded service.
Date published: 2023-04-03
Rated 5 out of 5 by from excellent products excellent and easy, Diana, the tax expert who assisted me, was incredibly experienced and professional. Excellent experience and I will use it again next year!
Date published: 2023-04-03
Rated 5 out of 5 by from Easy to use Software leads you all the way. The whole process was seamless.
Date published: 2023-04-03
Rated 1 out of 5 by from Addition Fee for Trivial Forms They force you to upgrade the package for reporting a simple 1099-K form this year. It incurred a nearly $200 fee simply for REPORTING money from online sales. They double the $59 fee to both Fed & state(Only states to be a "$59 required fee"), then, because you're using said service you're being charged an ADDITIONAL $39 (processor refund fee) for something (The forced upgrade) YOU don't need.
Date published: 2023-04-03
Rated 5 out of 5 by from Does it all for a simple filing I've used Intuit TurboTax a number of years. It works great and I feel confident my taxes are correct. I am glad they also file the state taxes for free in addition to the federal filing.
Date published: 2023-04-03
Rated 5 out of 5 by from Every Year Every year Turbo Tax helps make this horrible process breezy, I love the military support, and the FAQ sections saves me a number of headaches every year!
Date published: 2023-04-03
Rated 5 out of 5 by from The BEST way to file! This is the best way to file. The step by step process is clear, simple, fast and efficient. I will never pay a CPA to file ever again!
Date published: 2023-04-03
Rated 5 out of 5 by from Really easy this year! I used the search a few times but i got my answers easily. the questions and options were all easy to read and explained well when i needed it. turbo tax was prepared with any forms i needed.
Date published: 2023-04-03
Rated 5 out of 5 by from Quick and Easy Love that I can connect many accounts seamlessly and not have to read through many of the tax documents
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4552