TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes it very easy to do my taxes Have used them for several years and plan to use them again next year.
Date published: 2023-04-03
Rated 1 out of 5 by from Typical keystroking errors not checked. Typical keystroking errors on form not checked. ei: I entered box 2 different then box2. My bad but a typical issue. should promoter for review when different. I have had lots of issues with turbo tax the last few years. Suspect they copy previous year software and have users correct issues with multiple complains. Phone service not existent. Don't bother.
Date published: 2023-04-03
Rated 5 out of 5 by from Same great experience as for the last 8 years Easy and efficient. Everything completely explained. The digital 1099 retrieval is wonderful. Done in 3 hours - most of the time spent to make sure I didn't need to itemize deductions. I''l be back next year!
Date published: 2023-04-03
Rated 5 out of 5 by from 2023 Turbo Tx It was easy and user friendly. I would recommend others to use Turbo Tax.
Date published: 2023-04-03
Rated 5 out of 5 by from I like it, it works. So easy, all I needed was my sister looking over my shoulder.
Date published: 2023-04-03
Rated 4 out of 5 by from Turbotax business better this year than prior This year's version was better at looking at prior year's return and focusing efforts.
Date published: 2023-04-03
Rated 4 out of 5 by from Turbotax is easy Had no issues in filing my taxes, minus me having to pay.
Date published: 2023-04-03
Rated 5 out of 5 by from easy to use no expert needed. our taxes are relatively simple. we are retired
Date published: 2023-04-03
Rated 4 out of 5 by from Good Program - Needs to Update Jump Links Turbo Tax worked well. It definitely saved me money by doing my taxes myself. The search feature could use some updating. When I went to find how to make SEP IRA contributions, there was no "jump link" that showed up in the search results. This made it a little confusing to find. Also, for some reason, filling in the K-1 information (investing as a limited partnership) is a little difficult. Every year I've used Turbo Tax for K-1 filing, the program does not take the information from my digitally downloaded K-1 form. It is sometimes difficult to type in the correct information and requires many attempts. Overall though, it is a good program that saves me money. This is my 4th year using it and the first 3 years worked well. The tax authorities collected my forms and accepted them as presented.
Date published: 2023-04-03
Rated 3 out of 5 by from J Fannon 2022 Tax Year TurboTax Feedback I have used TT for as long as I can remember. This is the first year I was disappointed with it. It erroneously added the Capital Asset form and worksheet when it was not necessary which caused a great deal of delay for me figuring out what was proper. I had to manually delete these forms. Also, the Step-By-Step process did not automatically add Form 1095-A and the associated Form 8962 for the Affordable Care Act for my wife which caused my e-file submission to be initially rejected by the IRS.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4540
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes it very easy to do my taxes Have used them for several years and plan to use them again next year.
Date published: 2023-04-03
Rated 1 out of 5 by from Typical keystroking errors not checked. Typical keystroking errors on form not checked. ei: I entered box 2 different then box2. My bad but a typical issue. should promoter for review when different. I have had lots of issues with turbo tax the last few years. Suspect they copy previous year software and have users correct issues with multiple complains. Phone service not existent. Don't bother.
Date published: 2023-04-03
Rated 5 out of 5 by from Same great experience as for the last 8 years Easy and efficient. Everything completely explained. The digital 1099 retrieval is wonderful. Done in 3 hours - most of the time spent to make sure I didn't need to itemize deductions. I''l be back next year!
Date published: 2023-04-03
Rated 5 out of 5 by from 2023 Turbo Tx It was easy and user friendly. I would recommend others to use Turbo Tax.
Date published: 2023-04-03
Rated 5 out of 5 by from I like it, it works. So easy, all I needed was my sister looking over my shoulder.
Date published: 2023-04-03
Rated 4 out of 5 by from Turbotax business better this year than prior This year's version was better at looking at prior year's return and focusing efforts.
Date published: 2023-04-03
Rated 4 out of 5 by from Turbotax is easy Had no issues in filing my taxes, minus me having to pay.
Date published: 2023-04-03
Rated 5 out of 5 by from easy to use no expert needed. our taxes are relatively simple. we are retired
Date published: 2023-04-03
Rated 4 out of 5 by from Good Program - Needs to Update Jump Links Turbo Tax worked well. It definitely saved me money by doing my taxes myself. The search feature could use some updating. When I went to find how to make SEP IRA contributions, there was no "jump link" that showed up in the search results. This made it a little confusing to find. Also, for some reason, filling in the K-1 information (investing as a limited partnership) is a little difficult. Every year I've used Turbo Tax for K-1 filing, the program does not take the information from my digitally downloaded K-1 form. It is sometimes difficult to type in the correct information and requires many attempts. Overall though, it is a good program that saves me money. This is my 4th year using it and the first 3 years worked well. The tax authorities collected my forms and accepted them as presented.
Date published: 2023-04-03
Rated 3 out of 5 by from J Fannon 2022 Tax Year TurboTax Feedback I have used TT for as long as I can remember. This is the first year I was disappointed with it. It erroneously added the Capital Asset form and worksheet when it was not necessary which caused a great deal of delay for me figuring out what was proper. I had to manually delete these forms. Also, the Step-By-Step process did not automatically add Form 1095-A and the associated Form 8962 for the Affordable Care Act for my wife which caused my e-file submission to be initially rejected by the IRS.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4540