TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo tax Turbo Tax is expensive and should have at least discounts especially for bonafide or returning clients every year.
Date published: 2023-04-03
Rated 5 out of 5 by from Easy and Fast! Quick and Easy, first time using it and will be back next year!
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax did well Very seamless to use. Thanks for the help here yall!
Date published: 2023-04-03
Rated 5 out of 5 by from Fast and easy as 123 step by step instructions Very easy to complete had to revisit 3 times to fix any discrepancy’s prior to my last years heart aches with filing with other in person tax visits. Was easy to file under single if filing alone.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax- Quick and Eady I have used Turbo Tax for years- and it is quick, easy and takes all the stress away.
Date published: 2023-04-03
Rated 4 out of 5 by from A Great Product Always like turbo tax. I wish they would show us how to get to the free version a little quicker.
Date published: 2023-04-03
Rated 1 out of 5 by from Way too many fees The $39 processing fee is not disclosed upfront and there is no way to file online without paying for an upgraded service.
Date published: 2023-04-03
Rated 5 out of 5 by from excellent products excellent and easy, Diana, the tax expert who assisted me, was incredibly experienced and professional. Excellent experience and I will use it again next year!
Date published: 2023-04-03
Rated 5 out of 5 by from Easy to use Software leads you all the way. The whole process was seamless.
Date published: 2023-04-03
Rated 1 out of 5 by from Addition Fee for Trivial Forms They force you to upgrade the package for reporting a simple 1099-K form this year. It incurred a nearly $200 fee simply for REPORTING money from online sales. They double the $59 fee to both Fed & state(Only states to be a "$59 required fee"), then, because you're using said service you're being charged an ADDITIONAL $39 (processor refund fee) for something (The forced upgrade) YOU don't need.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4536
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax Turbo Tax is expensive and should have at least discounts especially for bonafide or returning clients every year.
Date published: 2023-04-03
Rated 5 out of 5 by from Easy and Fast! Quick and Easy, first time using it and will be back next year!
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax did well Very seamless to use. Thanks for the help here yall!
Date published: 2023-04-03
Rated 5 out of 5 by from Fast and easy as 123 step by step instructions Very easy to complete had to revisit 3 times to fix any discrepancy’s prior to my last years heart aches with filing with other in person tax visits. Was easy to file under single if filing alone.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax- Quick and Eady I have used Turbo Tax for years- and it is quick, easy and takes all the stress away.
Date published: 2023-04-03
Rated 4 out of 5 by from A Great Product Always like turbo tax. I wish they would show us how to get to the free version a little quicker.
Date published: 2023-04-03
Rated 1 out of 5 by from Way too many fees The $39 processing fee is not disclosed upfront and there is no way to file online without paying for an upgraded service.
Date published: 2023-04-03
Rated 5 out of 5 by from excellent products excellent and easy, Diana, the tax expert who assisted me, was incredibly experienced and professional. Excellent experience and I will use it again next year!
Date published: 2023-04-03
Rated 5 out of 5 by from Easy to use Software leads you all the way. The whole process was seamless.
Date published: 2023-04-03
Rated 1 out of 5 by from Addition Fee for Trivial Forms They force you to upgrade the package for reporting a simple 1099-K form this year. It incurred a nearly $200 fee simply for REPORTING money from online sales. They double the $59 fee to both Fed & state(Only states to be a "$59 required fee"), then, because you're using said service you're being charged an ADDITIONAL $39 (processor refund fee) for something (The forced upgrade) YOU don't need.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4536