TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from 2022 taxes Generally it was good. I am puzzled why there was no place to enter Mileage on Stacey's business. I also need to backtrack and file 2021 taxes. Much of the information was entered months ago into Turbotax, but I do not see how to backtrack and update/file it.
Date published: 2023-04-19
Rated 1 out of 5 by from Unable to use services Unable to use paid services. Unable to contact live employee or customer service.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax makes it easy breezy! I love working with turbo tax each year - it makes me feel much less stressed to do my taxes because it's so helpful and easy!
Date published: 2023-04-19
Rated 5 out of 5 by from Nice Seems to be straight forward and easy to use. Have used for many years now.
Date published: 2023-04-19
Rated 3 out of 5 by from The process was easy but the fees kept increasing Not bad. Ease of use is great. I don't like the fact that the fees change so much throughout the filing process. But it is what it is.
Date published: 2023-04-19
Rated 5 out of 5 by from amazing it was easy and simple to use and the process went by quick
Date published: 2023-04-19
Rated 4 out of 5 by from Low Stress, Low Energy, Low Funds... It was relatively smooth but I have never done my own taxes before so I was just trying to get a grip of it. Do to extenuating circumstances (My tax forms being delivered to the wrong address) I was unable to actually file until the last day but the process was pretty straightforward. I wish I had gotten assistance from an expert because I prefer someone to walk me through but it all works itself out in the end.
Date published: 2023-04-19
Rated 3 out of 5 by from okay but.... I enjoy using the Turbotax service because it is usually very simple. But it's clearly advertised as free for e-filing. And every year, I am charged a fee to file my federal and state tax return. It's becoming frustrating. I'm paying in fees to do it myself what I could pay a tax professional. And thats with the base level
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax is a must use tool for your tax filing Turbo Tax was quick and straight forward, easy to use, live call from expert tax help was a great tool to use.
Date published: 2023-04-19
Rated 1 out of 5 by from Way too expensive for what you get Horrible, paid way too much to get nothing out of it.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 454
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2022 taxes Generally it was good. I am puzzled why there was no place to enter Mileage on Stacey's business. I also need to backtrack and file 2021 taxes. Much of the information was entered months ago into Turbotax, but I do not see how to backtrack and update/file it.
Date published: 2023-04-19
Rated 1 out of 5 by from Unable to use services Unable to use paid services. Unable to contact live employee or customer service.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax makes it easy breezy! I love working with turbo tax each year - it makes me feel much less stressed to do my taxes because it's so helpful and easy!
Date published: 2023-04-19
Rated 5 out of 5 by from Nice Seems to be straight forward and easy to use. Have used for many years now.
Date published: 2023-04-19
Rated 3 out of 5 by from The process was easy but the fees kept increasing Not bad. Ease of use is great. I don't like the fact that the fees change so much throughout the filing process. But it is what it is.
Date published: 2023-04-19
Rated 5 out of 5 by from amazing it was easy and simple to use and the process went by quick
Date published: 2023-04-19
Rated 4 out of 5 by from Low Stress, Low Energy, Low Funds... It was relatively smooth but I have never done my own taxes before so I was just trying to get a grip of it. Do to extenuating circumstances (My tax forms being delivered to the wrong address) I was unable to actually file until the last day but the process was pretty straightforward. I wish I had gotten assistance from an expert because I prefer someone to walk me through but it all works itself out in the end.
Date published: 2023-04-19
Rated 3 out of 5 by from okay but.... I enjoy using the Turbotax service because it is usually very simple. But it's clearly advertised as free for e-filing. And every year, I am charged a fee to file my federal and state tax return. It's becoming frustrating. I'm paying in fees to do it myself what I could pay a tax professional. And thats with the base level
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax is a must use tool for your tax filing Turbo Tax was quick and straight forward, easy to use, live call from expert tax help was a great tool to use.
Date published: 2023-04-19
Rated 1 out of 5 by from Way too expensive for what you get Horrible, paid way too much to get nothing out of it.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 454